Extremely good service from postal service and HMV. Easy collection, item in mint condition. Definitely use it again.Thx.
A empresa respondeu
Localização
Alterar localização15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB Staines, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I had an excellent overall shopping experience at HMV recently when buying two discs. A special thanks to Howard, who was incredibly kind and enthusiastic in helping me find them. Highly recommended!
A empresa respondeu
Love, love, love HMV!! Staines branch staff always helpful. Have placed many pre orders for vinyl there. Items always arrive sensibly packaged, on time or earlier than expected with excellent email co... Ver mais
A empresa respondeu
The hmv staines consistently give a fantastic service, they are always helpful and very knowledgeable , thank you .Nigel.
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Staines
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB, Staines, Reino Unido
4,8
Excelente
215 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My DVD ordered in store was delivered…
My DVD ordered in store was delivered quickly. The original incorrect address was rectified before delivery without any problem. Excellent service. Thank you.
25 de outubro de 2024
Resposta da hmv (UK) - Staines
Hi Sandra,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Convenient pick up
Click and collect order dispatched and ready to collect in a few days, convenient and very efficient pick up point. Communication very good. Will use again.
5 de outubro de 2024
Resposta da hmv (UK) - Staines
Hi Nicholas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are helpful and very nice!
The staff are helpful and very nice! Always a nice atmosphere in the shop.
30 de setembro de 2024
Resposta da hmv (UK) - Staines
Hi Tansy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
peace of mind when ordering 1st class…
peace of mind when ordering 1st class service
15 de setembro de 2024
Resposta da hmv (UK) - Staines
Hi Raymond
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Staines
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order easy to pay straight…
Easy to order easy to pay straight forward easy delivery
4 de setembro de 2024
Resposta da hmv (UK) - Staines
Hi nadya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Staines
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hello Lee
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Simple, Quick And Lovely Design
I love HMV especially their stores, They are nicely designed and always welcoming but since I am invited to review and take feedback on my online order it was generally a good experience. The website design is amazing and the click & collect feature is very good giving the fact if you do not want to pay for delivery. Items fairly priced and there are no issues. However sometimes when trying to move to payment details/delivery on mobile the webpage just refreshes and repeats itself.
23 de julho de 2024
Resposta da hmv (UK) - Staines
Hi OriginalTerryReviews
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good shopping experience
Very helpful staff in shop and delivery to my home fast and efficient.
11 de agosto de 2024
Resposta da hmv (UK) - Staines
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love it here <3
The staff member who served me was beyond sweet and kind to me while collecting my item- she could tell how excited I was for it!! Not to mention I got the exact item I wanted at a reasonable price. Very happy :)
7 de agosto de 2024
Resposta da hmv (UK) - Staines
Hi Evangeline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy check out
Quick and easy check out, great communication through out pre order, to collection. Quick and efficiently served in store on collection of my parcel
5 de agosto de 2024
Resposta da hmv (UK) - Staines
Hi Miss Simpson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Staines
Hi Jo
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Being able to order stock when not…
Being able to order stock when not available in store, even items from 40+ years ago. Brilliant! Can't be happier.
27 de julho de 2024
Resposta da hmv (UK) - Staines
Hi Jennifer
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience.
The staff member was very helpful and the whole ordering process was smooth.
8 de julho de 2024
Resposta da hmv (UK) - Staines
Hi Dalryne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Staines
Hi Amy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service industry in this country is lacking in decency, sophistication and good manners
When I questioned the elderly man staff member about the lack of Soul LPs on Vinyl upstairs in the HMV shop in Staines.
He said to me, "You, don't have to come back if you don't like it!"
I thought how rude,
He probably had the hump because he wouldn't see the England Euros game.
6 de julho de 2024
Opinião espontânea
Resposta da hmv (UK) - Staines
Hello Simon
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Resposta da hmv (UK) - Staines
Hi Stanley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A very quick and efficient ordering…
A very quick and efficient ordering service.
Friendly and helpful staff.
11 de junho de 2024
Resposta da hmv (UK) - Staines
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff once again were excellent
29 de maio de 2024
Resposta da hmv (UK) - Staines
Hi Chertsey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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