Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to su... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, The Forum, SG1 1ES Stevenage, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... Ver mais
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Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily. Store always looks clean & tidy. Been shopping here for over 2... Ver mais
A empresa respondeu
I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Stevenage
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 1, The Forum, SG1 1ES, Stevenage, Reino Unido
4,9
Excelente
131 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thumbs up to HMV!
Very helpful staff. High street retail outlets (especially HMV) should be supported!
9 de janeiro de 2024
Resposta da hmv (UK) - Stevenage
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service
5 de janeiro de 2024
Resposta da hmv (UK) - Stevenage
Hi Micheal,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Thanks to Stevenage shop
Great service in the shop in Stevenage. Order processed and received in t8me foe Christmas. Excellent t service. Thanks.
24 de dezembro de 2023
Resposta da hmv (UK) - Stevenage
Hi Alison,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Staff at HMV Stevenage
The Staff at HMV Stevenage are always supremely knowledgeable, very personable and extremely professional… *****
22 de dezembro de 2023
Opinião espontânea
Resposta da hmv (UK) - Stevenage
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent…
Easy to order and came well packaged exactly when promised. Very happy with my purchase
17 de dezembro de 2023
Resposta da hmv (UK) - Stevenage
Hi Tim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Stevenage
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service,very helpful…
Great service,very helpful staff.Brilliant service all round.
29 de novembro de 2023
Resposta da hmv (UK) - Stevenage
Hi Veronica
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very friendly and helpful
22 de novembro de 2023
Resposta da hmv (UK) - Stevenage
Hi April,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick service.
15 de novembro de 2023
Resposta da hmv (UK) - Stevenage
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The people I spoke to were really nice…
The people I spoke to were really nice and helpful. It takes me quite some time to process what people are asking or telling me but they were patient with me and helped me to finally receive my purchase. They were so kind, I hope they understand how much I appreciated there help.
29 de outubro de 2023
Resposta da hmv (UK) - Stevenage
Hi Archie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Stevenage
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quickly and pleasantly served
26 de outubro de 2023
Resposta da hmv (UK) - Stevenage
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Stevenage
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
One of the guys in the shop asked if he could help me find what I was looking for.
Served quickly with my purchases, very helpful
14 de outubro de 2023
Resposta da hmv (UK) - Stevenage
Hello Teresa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Superb Customer Service.
Excellent price but that wa topped by the superb in store service I received. Ordering in store for the same price I'd get on the internet really is the way to go for me and I'll be doing it more often.
16 de setembro de 2023
Resposta da hmv (UK) - Stevenage
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Best purchase option.
The best price for the item, even comparing with online prices, and delivered without charge to my local HMV in a reasonable time. The staff were professional on collection, too. Thanks!
1 de setembro de 2023
Resposta da hmv (UK) - Stevenage
Hi Jeffrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The item was a good price and it was…
The item was a good price and it was able to be delivered to the store for convenience without any extra cost.
9 de agosto de 2023
Resposta da hmv (UK) - Stevenage
Hi mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
very helpful staff
26 de junho de 2023
Resposta da hmv (UK) - Stevenage
Hello Carol
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hi HMV Team
Hi HMV Team, you always deliver on time and neatly packaged. Thank you. K
29 de junho de 2023
Resposta da hmv (UK) - Stevenage
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a DVD boxset as birthday…
I ordered a DVD boxset as birthday present for my son online for collection at the Stevenage store. When i collected the DVD boxset the shop assistant (Craig) was very friendly and helpful.
21 de junho de 2023
Resposta da hmv (UK) - Stevenage
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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