The staff at HMV are always super professional, friendly and helpful Picked up the package no problem. Haven’t opened it yet cos it’s an early Christmas present (I know….but I like to get those s... Ver mais
A empresa respondeu
Localização
Alterar localização51 / 53 Merseyway, SK1 1PW Stockport, GB
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Leia as opiniões dos outros
I pop into the Stockport store regularly and always find great DVDs! I especially love the foreign film section. I ordered a lovely film featuring Terence Stamp’s singing in ‘Song for Marion’ - arriv... Ver mais
A empresa respondeu
From placing the online order to delivery was very efficient. Also, as always with HMV, the prices are affordable and the staff are always polite and professional at all times.
A empresa respondeu
Thoroughly reliable, with great quality, prices and returns policy. And in a world with increasingly terrible customer service, I am delighted to report that doing click and collect is fast and easy,... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Stockport
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
51 / 53 Merseyway, SK1 1PW, Stockport, Reino Unido
4,7
Excelente
287 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Great… but
When I bought 3 for 66 they had the 66 pending but took the money separately too. Couldn’t afford the bus so got put on Andy burnhams watch list. Sorted now and albums were fine but still inconvenient
12 de maio de 2026
Resposta da hmv (UK) - Stockport
Hi Will,
Thank you for your feedback.
For all orders placed via card the total will be authorised upon purchase and each amount withdrawn as the items are dispatched. Your bank should clear the pending transaction once the funds have been taken.
We're glad to hear this has now been sorted, but please accept our apologies as a result of the payment process.
Resposta da hmv (UK) - Stockport
Hi deb
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Mavericks.
Collected The Mavericks En Espanol double LP on Friday & all good no dinks or creases to sleeve etc so a happy bunny.
1 de maio de 2026
Resposta da hmv (UK) - Stockport
Hi Christopher
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Stockport
Hello Francis
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So easy to order excellent service
It was so easy ordering the new concert film dvd and cd from Bring Me The Horizon.
The email communication was really good I knew when it had been despatched and when I could collect.
The staff were very helpful.
15 de abril de 2026
Resposta da hmv (UK) - Stockport
Hi Teresa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Album CD delivery
Great delivery service at reasonable price.
Very helpful staff in store.
14 de abril de 2026
Resposta da hmv (UK) - Stockport
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Pleasant
Pleasant, polite helpful staff. Ease of ordering and kept up to date by email. Picked dvd up on date given when purchased.
8 de abril de 2026
Resposta da hmv (UK) - Stockport
Hi Frances
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy
Put an order in online, then they sent me an email when it was ready to collect.Quick and easy.
26 de março de 2026
Resposta da hmv (UK) - Stockport
Hi Velma,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Helpful staff who were able to order the 3 Vinyl LP's on the 3 for £66 offer that weren't all instock. Arrived promptly 4 days later. Great service.
14 de março de 2026
Resposta da hmv (UK) - Stockport
Hi Stu
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I am still waiting for my last email to…
I am still waiting for my last email to say my order has arrived in store, it was a present for mother's day!
18 de março de 2026
Resposta da hmv (UK) - Stockport
Hi Nicky
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Resposta da hmv (UK) - Stockport
Hello Craig,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Had everything that i wanted.
Had everything that i wanted.
Incredibly friendly staff.
Just an all round good vibe.
20 de fevereiro de 2026
Resposta da hmv (UK) - Stockport
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service was excellent with fast …
The service was excellent with fast delivery
18 de fevereiro de 2026
Resposta da hmv (UK) - Stockport
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My experience is always great the…
My experience is always great the service is great and the price is what it says on the item without the added VAT. Thank you.
19 de fevereiro de 2026
Resposta da hmv (UK) - Stockport
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service and fast drlivery
18 de fevereiro de 2026
Resposta da hmv (UK) - Stockport
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Stockport
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
50p for a plastic bag. A RIP OFF
Nice store along with a pretty good stock vinyl. After spending £150.00 on vinyl. I was disgusted to be charged £0.50 for a plastic bag !!!!!!!
26 de dezembro de 2025
Resposta da hmv (UK) - Stockport
Hi Poynton
Thank you for taking the time to leave us a review.
We were sorry to hear of your disappointment regarding our carrier bags. You may be aware that we are now required by law to charge for all plastic carrier bags we supply in our stores. This is a government initiative intended to reduce waste and the damage caused to the environment by the bags. All proceeds from the sale of the bags go to our nominated charities Nordoff Robbins and War Child.
www.nordoff-robbins.org.uk/
www.warchild.org.uk/
You can find more information about the government charge below:
http://www.gov.uk/government/publications/single-use-plastic-carrier-bags-why-were-introducing-the-charge/carrier-bags-why-theres-a-5p-charge
Thank you for presenting us with the opportunity to explain our position on this matter. If you have any further questions then please let us know.
Resposta da hmv (UK) - Stockport
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was very helpful and polite really…
Was very helpful and polite really appreciate them going to get my order from upstairs
14 de janeiro de 2026
Resposta da hmv (UK) - Stockport
Hi Jannette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery of last minute gift…
Fast delivery of last minute gift better delivery dates than Amazon
16 de dezembro de 2025
Resposta da hmv (UK) - Stockport
Hi Barbara,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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