Smashing helpful friendly staff in shop ..ordered dvd online for me ..quick delivery with updates ..same smashing staff on pickup and very reasonable prices
A empresa respondeu
Localização
Alterar localizaçãoUnit 43/44, The Bridges Shopping Centre, SR1 3LE Sunderland, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Order arrived at local store promptly- and staff helpful & friendly- would certainly use again .
A empresa respondeu
Went into the store to collect my order & the lady behind the counter gave me someone else's order despite me giving them MY order number. She clearly didnt read the name that was written on the box.... Ver mais
A empresa respondeu
The staff are lovely and helpful. The shop is well presented it has a huge selection of music I love. I feel comfortable here and I would certainly be lost without my music from here. My 5 stars are w... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Sunderland
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 43/44, The Bridges Shopping Centre, SR1 3LE, Sunderland, Reino Unido
4,7
Excelente
241 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Order arrived at local store promptly-…
Order arrived at local store promptly- and staff helpful & friendly- would certainly use again .
20 de agosto de 2026
Resposta da hmv (UK) - Sunderland
Hi Janet,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Smashing helpful friendly staff in shop…
Smashing helpful friendly staff in shop ..ordered dvd online for me ..quick delivery with updates ..same smashing staff on pickup and very reasonable prices
19 de agosto de 2026
Resposta da hmv (UK) - Sunderland
Hi Vivien
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Brilliant that I could order in store
Brilliant that I could order in store. The service was friendly and fast. Very happy.
20 de agosto de 2026
Resposta da hmv (UK) - Sunderland
Hi kim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff,amazing selection of vinyl…
Great staff,amazing selection of vinyl and books. My favourite place to shop.
16 de agosto de 2026
Resposta da hmv (UK) - Sunderland
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
100% recommended
The staff are lovely and helpful. The shop is well presented it has a huge selection of music I love. I feel comfortable here and I would certainly be lost without my music from here. My 5 stars are worth 100%
14 de agosto de 2026
Resposta da hmv (UK) - Sunderland
Hi Maria
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Sunderland
Hi Emma
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Click and collect
Did a click and collect for a preorder item, got the message a few days later to say it was there and was in and out within minutes, quick service and hassle free.
25 de julho de 2026
Resposta da hmv (UK) - Sunderland
Hi Ayden
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service AAAAA++++++
27 de julho de 2026
Resposta da hmv (UK) - Sunderland
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Delivered on time and with care
21 de julho de 2026
Resposta da hmv (UK) - Sunderland
Hi Phillip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have shopped at Hmv
I have shopped at Hmv, for 40 or more years. So they must be good!
2 de abril de 2026
Resposta da hmv (UK) - Sunderland
Hello Ken
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Purchase was there when they said it…
Purchase was there when they said it would be staff were friendly and cooperative
20 de julho de 2026
Resposta da hmv (UK) - Sunderland
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got the cd ordered explained what would…
Got the cd ordered explained what would happen and notified me when it came into the store
12 de julho de 2026
Resposta da hmv (UK) - Sunderland
Hi Carole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Sunderland
Hi stephanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wireless headphones
Very easy ordering from the website quick delivery approachable friendly staff very easy transaction overall
7 de julho de 2026
Resposta da hmv (UK) - Sunderland
Hi Corinne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was served quickly and politely by…
I was served quickly and politely by the assistant. I was kept informed of the status of my order.
30 de junho de 2026
Resposta da hmv (UK) - Sunderland
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great selection and reasonable price…
Great selection and reasonable price ,couldn't find in store, so online was very appropriate
26 de junho de 2026
Resposta da hmv (UK) - Sunderland
Hi there,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Amazing customer service as always
Amazing customer service as always. Davie, Matt and Sarah always go above and beyond
17 de junho de 2026
Resposta da hmv (UK) - Sunderland
Hi Ellie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always friendly and…
The staff are always friendly and helpful.
The store is clean and tidy and staff always available to assist.
29 de maio de 2026
Resposta da hmv (UK) - Sunderland
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Sunderland
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order
Very easy to order, quick delivery to store for collection
Also received email to confirm order
and email to confirm delivery to shop for pich up
18 de maio de 2026
Resposta da hmv (UK) - Sunderland
Hi Ruth,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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