Smashing helpful friendly staff in shop ..ordered dvd online for me ..quick delivery with updates ..same smashing staff on pickup and very reasonable prices
A empresa respondeu
Localização
Alterar localizaçãoUnit 43/44, The Bridges Shopping Centre, SR1 3LE Sunderland, GB
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Leia as opiniões dos outros
Order arrived at local store promptly- and staff helpful & friendly- would certainly use again .
A empresa respondeu
Went into the store to collect my order & the lady behind the counter gave me someone else's order despite me giving them MY order number. She clearly didnt read the name that was written on the box.... Ver mais
A empresa respondeu
The staff are lovely and helpful. The shop is well presented it has a huge selection of music I love. I feel comfortable here and I would certainly be lost without my music from here. My 5 stars are w... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Sunderland
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 43/44, The Bridges Shopping Centre, SR1 3LE, Sunderland, Reino Unido
4,7
Excelente
241 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff were helpful and displayed excellent customer service
I found the customer service to be excellent and very helpful.
25 de setembro de 2024
Resposta da hmv (UK) - Sunderland
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Sunderland
Hi Thomas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Vikings seasons 1& 2
I chose the hmv in-store collection service. and received a email when my item arrived safely to arrange a pickup time which is best for me. ( the Hmv staff are always friendly and have a very professional team.( Thanks from me..
19 de setembro de 2024
Resposta da hmv (UK) - Sunderland
Hi S.B
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Sunderland
Hi MR
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Sunderland
Hello Andy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delivered quickly and good quality.
8 de setembro de 2024
Resposta da hmv (UK) - Sunderland
Hi Louise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Sunderland
Hi stacey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at the Sunderland store were…
The staff at the Sunderland store were very helpful a week before hand I went in to enquire about Tomorrowland life 2024 LP and gave me a price then and there. The female member of staff was very helpful and seamed like nothing was a bother. I then went in and a latter date for order the LP from the store and the male member of staff again had the same helpful and nothing was a bother mannerisms and happy to not only buy one but two LP from this store in the same transaction.
8 de agosto de 2024
Resposta da hmv (UK) - Sunderland
Hello Mr Hobday
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Hmv is a fantastic store the service…
Hmv is a fantastic store the service you get is amazing friendly staff that go that step further to make your visit to the store a memorable one I've shopped there for decades and always found your staff amazingly helpful very highly recommended
3 de agosto de 2024
Resposta da hmv (UK) - Sunderland
Hi Desmond
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Sunderland
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Sunderland
Hi Marc
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The items were available and delivered…
The items were available and delivered within days of ordering them on the website.
27 de julho de 2024
Resposta da hmv (UK) - Sunderland
Hi Mrs
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Sunderland
Hi June
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Sunderland
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always a great experience in store
Always a great experience in store, staff are always friendly and very helpful
16 de julho de 2024
Resposta da hmv (UK) - Sunderland
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Collected an online order in Sunderland…
Collected an online order in Sunderland and it was very simple and easy to do. Helpful staff and overall very pleased.
27 de junho de 2024
Resposta da hmv (UK) - Sunderland
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good service as always
Online customer service is always very helpful , always trying to solve any issues you may have , always trying to solve any enquiries you may ask
26 de junho de 2024
Resposta da hmv (UK) - Sunderland
Hello Sean
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent attitude and attention when I…
Excellent attitude and attention when I took something back.
Sunderland Bridges store
18 de junho de 2024
Resposta da hmv (UK) - Sunderland
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shop, helpful staff
Good stock and easy to order in if they don't keep it, good prices (often cheaper than Amazon), great staff.
14 de junho de 2024
Resposta da hmv (UK) - Sunderland
Hello Lewis
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Matt was kind
Matt was kind, very helpful & efficient! & fun, too! & the young lady who handed over my pre-ordered CD was very pleasant, too.
14 de junho de 2024
Resposta da hmv (UK) - Sunderland
Hi Wynn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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