I pre ordered an album was chuffed to bits it turned up a day early and in perfect condition
A empresa respondeu
Localização
Alterar localizaçãoPart Unit 13/14, Orchard Shopping Centre, TA1 3TP Taunton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I was looking for a CD by Clean Bandit but didn't know the title of it having heard a track on the radio but, again, having not heard what it was called. The guy who served me was obliging, helpful an... Ver mais
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Brilliant shop in Taunton. Member of staff who attended to us was excellent: friendly, interested, polite and knowledgeable. An enjoyable visit as always. Thank you.... Ver mais
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Most things these days are difficult! This wasn't, I went into my local store pre ordered the dvd I wanted a very pleasant helpful assistant took the order, I had an email to say it was on the way fol... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Taunton
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Part Unit 13/14, Orchard Shopping Centre, TA1 3TP, Taunton, Reino Unido
4,9
Excelente
167 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had up to date emails stating the…
I had up to date emails stating the current status of my order .which was good.Also the staff was very helpful and friendly. Thank you 😊
30 de novembro de 2024
Resposta da hmv (UK) - Taunton
Hi Yola,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Taunton
Hi Rosaleen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Nichola
I was served by a lovely lady called Nichola. She was very helpful and also fun to chat too. My local HMV in Taunton Somerset is great!
31 de outubro de 2024
Resposta da hmv (UK) - Taunton
Hi Jack
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Taunton
Hi Jessica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Knowledgeable staff and very helpful
Knowledgeable staff and very helpful. Especially Nick. Asked appropriate questions. DVD ordered and arrived promptly.
23 de outubro de 2024
Resposta da hmv (UK) - Taunton
Hi Simon,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I was served quickly and courteously…
I was served quickly and courteously and the ordered cd came to my house very quickly.
17 de outubro de 2024
Resposta da hmv (UK) - Taunton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well could find what I was looking for…
Well could find what I was looking for so went to the assistant and she was very helpful and made a purchase with delivery ,two days later it arrived . So quick and so happy with the service provided thank you HMV
22 de setembro de 2024
Resposta da hmv (UK) - Taunton
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service and it’s on time on…
Very good service and it’s on time on delivery
10 de setembro de 2024
Resposta da hmv (UK) - Taunton
Hi DAVID
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great store assistant
The store assistant helped to look & order the Animae lunch box. I had no idea what I was looking for. He made my shopping easy.
7 de setembro de 2024
Resposta da hmv (UK) - Taunton
Hi Beverly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Taunton
Hello Russell
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Taunton
Hello Davey
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
great service
Got the item what I wanted had very kind and helpful service. I do try and come to hmv to get any of my anime DVDs.
16 de julho de 2024
Resposta da hmv (UK) - Taunton
Hi Reuben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful, good value offers.
Store staff member friendly and helpful in removing security tab from previous mail order error. Good value offers.
8 de julho de 2024
Resposta da hmv (UK) - Taunton
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order in store
Easy to order in store once it was clarified by the friendly and helpful staff that the record I wanted wasn’t in stock. The record arrived in store within a few days and was collected easily too.
30 de junho de 2024
Resposta da hmv (UK) - Taunton
Hi Tim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Nothing was too much trouble
Nothing was too much trouble, staff were efficient, polite and helpful.
29 de junho de 2024
Resposta da hmv (UK) - Taunton
Hello Molly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Taunton
Hi Marius
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Taunton
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff really helpful helping me find an…
Staff really helpful helping me find an album I was looking for
27 de maio de 2024
Resposta da hmv (UK) - Taunton
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Taunton
Hi Lucy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I can't quite believe that you sold out…
I can't quite believe that you sold out of a CD by a top selling artist and were never going to get new stock. I found it strange and frustrating that I had to order the said CD by post....!!!!
23 de abril de 2024
Resposta da hmv (UK) - Taunton
Hi Philip
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with the item you required, apologies for any disappointment caused. Please be advised our stores do carry limited stock of some items, we do have a Ring & Reserve service you can use to check stock in your local store and reserve an item to collect within 3 days, to avoid any disappointment. They can be reached on 03333 230 667.
Kind regards
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