I visited the HMV Wakefield store and place a click and collect order for a vinyl. The staff were really friendly and helpful throughout the click and collect process and the delivery itself to the st... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Placed order with friendly staff in Wakefield and the item was available to collect just a few days later. Great communications kept me informed all along. Excellent.
A empresa respondeu
Ordered a cactuar mug from final fantasy only to find out its plastic not ceramic which wasnt stated anywhere on the page so wasnt really impressed service was good though
A empresa respondeu
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Wakefield
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit G18, Trinity Walk, WF1 1QS, Wakefield, Reino Unido
4,7
Excelente
185 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very quick and easy 🙏🏻
12 de setembro de 2023
Resposta da hmv (UK) - Wakefield
Hi Howard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly store
Just friendly staff every time I go into store! Good conversation with the lad at the till when he realised I'd bought alice cooper and said its a good one, we had it on in store yesterday!
29 de agosto de 2023
Resposta da hmv (UK) - Wakefield
Hi Tom
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent process and communication
My order was handled quickly and efficiently, and each phase of the order , from order placement to ready-to-collect, was communicated simply and effectively.
28 de agosto de 2023
Resposta da hmv (UK) - Wakefield
Hi Robert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Wakefield
Hi Carina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Wakefield
Hi Jeff
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are very helpful when you need…
Staff are very helpful when you need something or help
3 de agosto de 2023
Resposta da hmv (UK) - Wakefield
Hi PHILLIP
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Wakefield
Hello Heather
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Complete transformers 80's boxset
Season 2 part 1 disc 1 is missing and season 4 disc 4 is cracked
1 de julho de 2023
Resposta da hmv (UK) - Wakefield
Hello peter
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear about the issues with the items you purchased.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with including photos of the damaged items and they’ll take a look asap.
Ordered and arrived promptly
12 de junho de 2023
Resposta da hmv (UK) - Wakefield
Hi pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great new store.
Everythinh went well with our order. We pla ced an order in your wakefield store and received it very quickly. The assistants were very polite and helpful and everything in the shop seemed very organised.
29 de maio de 2023
Resposta da hmv (UK) - Wakefield
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.