Hollins & Hollinshead Opiniões 

1803
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It arrived very quickly and the packaging was lovely- as it was a gift that was important. I ordered another item from the same brand from another retailer ( as it was priced better) but it took ages... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Found an absolutely gorgeous necklace for my wife's birthday. Blue John+Whitby jet. Arrived quickly and well packaged. Very happy

A empresa respondeu

Classificada 5 em 5 estrelas

I went into Hollins and Hollinshead today to get a couple of links removed from a watch bracelet. They provide excellent quality service at a very good price. Not only that, but they offer the friendl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had been searching for a long time for a particular type of ring and finally found one on this website, I know it’s always a risk (from previous experience with other vendors) purchasing such an exp... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Relojoaria
  2. também em
  3. Joalheiro
  4. Negociante de diamantes
  5. Ourivesaria

Informação fornecida por diversas fontes externas

Hollins & Hollinshead is a family run jewellers with six stores in Cheshire. Established since 1978, we offer a wide range of charming jewellery and watches from a selection of prestigious and designer brands. With competitively priced products and a professional and helpful service both in-store and on our website, we aim to help our customers find the perfect piece, to be treasured for many years.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(1803)

51 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Yes watch for my sister arrived quickly…

Yes watch for my sister arrived quickly and time was set perfectly.A pleasure to do business with

27 de fevereiro de 2025
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Resposta da Hollins & Hollinshead

Many thanks Stephen for your 5 star review. it is very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Hollins & Hollinshead had a specific…

Hollins & Hollinshead had a specific necklace that I had been looking to purchase for a 21st birthday present, that I needed within a very short time frame.
I spoke to someone in the office who assured me it would be with me within 48 hours, which it was.

Excellent service, and reasonable prices - highly recommend.

26 de fevereiro de 2025
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Resposta da Hollins & Hollinshead

Many thanks Rachel for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.

Best regards.

Classificada 1 em 5 estrelas

Do not purchase from this company.

I had one of the worst shopping experiences with Hollins and Hollinshead. My parcel arrived tampered with, and key contents were missing. I immediately reached out to customer service, expecting a professional resolution, but instead, I was met with nothing but poor communication, excuses, and delays.

They pretend to be investigating the issue, acting as if they are working on my claim, but in reality, they are just stalling and lying to avoid issuing a refund. Their so-called customer service team is useless – they show no concern for their customers and make every attempt to drag the process out for months rather than taking responsibility and thinking you are making things up.

It has now been TWO MONTHS, and I still have no refund, no replacement, and no real answers. They continue to waste my time with false promises and empty reassurances. At this point, it's clear they have no intention of resolving my issue fairly.

Do yourself a favor – avoid this company at all costs! They are untrustworthy, their customer service is a complete joke, and they do not care about their customers once they have your money. I will never shop here again, and I strongly advise others to stay away.

26 de fevereiro de 2025
Opinião espontânea
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Resposta da Hollins & Hollinshead

Please be assured that we are taking this matter very seriously and the investigation into the situation is ongoing.
We will continue email correspondence to keep you updated with any information as we receive it.

Classificada 5 em 5 estrelas

Superb service at a very good price

Superb service at a very good price. Ordered one day, delivered early the next.
Very impressed.

4 de fevereiro de 2025
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Resposta da Hollins & Hollinshead

Many thanks Alan for taking the time to leave your positive feedback, it is very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Straight forward ordering process

Straight forward ordering process, watch arrived within 24 hours . Great company to do business with. Doesn't get better than that !!

31 de janeiro de 2025
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Resposta da Hollins & Hollinshead

Many thanks Chris for your 5 star review. It is very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Absolutely excellent!

Absolutely excellent!! Visited shop on Friday, ordered a gift - was delivered to my home the next day. Beautiful quality bracelet. Thank you for your help.

10 de janeiro de 2025
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Resposta da Hollins & Hollinshead

Many thanks KJ for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.

Best regards.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Enquired about a watch that was flagged as Out of Stock and they rang arouond and found one for me and then got it to me really quickly. Very pleasant to deal with.

6 de janeiro de 2025
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Resposta da Hollins & Hollinshead

Many thanks Mr Richardson for taking the time to leave your 5 star review. Your positive feedback is very much appreciated and we are glad to have been able to assist with your enquiry.

Best regards.

Classificada 5 em 5 estrelas

Beautiful watch and bracelet set

Beautiful watch and bracelet set . Prompt delivery . Nice gift box
Next day delivery! Amazing service! Thankyou so much. 💓

5 de dezembro de 2024
Opinião espontânea
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Resposta da Hollins & Hollinshead

Many thanks Caitlin for your 5 star review. It is very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Great customer service.

I ordered a watch, which unfortunately was not in stock. The dealer quickly messaged me and offered me an alternative watch for the same price. The watch was depatched the same day.
Overall i was pleased with the way my purchased was handled and would gladly buy from this dealer again.

29 de novembro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Robert for taking the time to leave your 5 star review, it is very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

I’ve used this company for a variety of…

I’ve used this company for a variety of services and have found all of it excellent. The ring had been beautifully restored and I’m sure my daughter will be delighted with it

28 de novembro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Susan for taking the time to leave your positive feedback, it is much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Love the product and the customer…

Love the product and the customer service we'd excellent

28 de novembro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Andrea for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.

Best regards.

Classificada 2 em 5 estrelas

the earrings look nice but quality not the best

the earrings look nice and the customer service is great but the only thing is that they are so flimsy and the back bent as soon as i took it from the box it came in

27 de novembro de 2024
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Resposta da Hollins & Hollinshead

Hi Aisha, I am so sorry to hear of your disappointment with your recent purchase. If you wish to contact us regarding the issue please email us further - sales@hollinsandhollinshead.com and we'll be happy to help.

Best regards.

Classificada 5 em 5 estrelas

Hollins & Hollinshead are simply a…

Hollins & Hollinshead are simply a great company to deal with. They are super efficient, with speedy response time and obviously know their product range thoroughly.
Bought my second Seiko Prospex watch recently and it was delivered quickly, well packed and in excellent condition.
Follow up emails were answered quickly and effectively.
Super Firm Will Recommend to Anyone

5 de novembro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Mark for your 5 star review and for taking the time to let us know you are happy with your new Seiko and also with the service that you received.
We have been Seiko stockists for a very long time, selling watches in our Cheshire stores for the past 40+ years aswell as now having a presence online.
Your positive feedback and kind words are much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Arrived very quickly and well wrapped. Price even a little less than the company that makes them.

4 de novembro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Mrs Henderson for your 5 star review. it is very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service pre sales, beautiful necklace which I now wear everyday. Thank you

28 de outubro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Jan for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received. Enjoy wearing your lovely new necklace.

Best regards

Classificada 5 em 5 estrelas

My two orders were promptly supplied…

My two orders were promptly supplied and I am delighted with the quality of what I ordered from this lovely family jewellers!

4 de outubro de 2024
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Resposta da Hollins & Hollinshead

Many thanks for your 5 star review. We appreciate you taking the time to let us know you were happy with each of the products ordered and also with the service that you received.

Best regards.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Fast delivery and I'm really delighted with the watch

3 de outubro de 2024
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Resposta da Hollins & Hollinshead

Many thanks for taking the time to leave your positive feedback, it is very much appreciated.

Best regards.

Classificada 5 em 5 estrelas

Lovely locket

Ordered on line, first time we have dealt with the company. Very pleased, wou recommend to others , excellent service

4 de outubro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Lesley for your 5 star review. We appreciate you taking the time to share your experience of shopping online with us.

Best regards.

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