I went to Holocene for a simple window replacement (the existing one had been broken) and they agreed to use OEM parts for the window. The fitting of the new window was obviously not accurate owing to... Ver mais
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Leia as opiniões dos outros
I’ve been driving for 30 years and using lots of garages throughout this time. This is hands down the worst one I have ever had the misfortune to use. Big talk of great work from the man VJ but... Ver mais
Louis, my favourite car fixer works here now, I've followed him around for years because I know he's trustworthy and does his best to save me ££s when he can. Holocene has added a whole new dimension... Ver mais
A empresa respondeu
I found more things going wrong with my car after it went into this garage for repairs!! Pretty high labour charges that don't add up and they tell me they didn't charge for diagnostics etc, but they... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de motorista
- também em
- Bate-chapa
- Mecânica automóvel
- Oficina de inspecção
- Serviço de ar condicionado auto
- Serviço de troca de óleo
Informação fornecida por diversas fontes externas
Independent Car Specialist Here at Holocene we offer many different services such as: Accident Repair, MOT services, Full services, Bodywork repair and much more. Pop by or give us a call and we will be more than happy to help you.
Informações de contacto
387 Camden Road , N7 0SH, London
- 020 7607 3500
- service@holocenemotorgroup.com
- www.holocenemotorgroup.com
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216 opiniões
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Quoted price +VAT
That is the second time I use Holocene. 1st time was perfect, I even recommended it to friends. However the second time the experience was not as good. I asked for a quote over the phone for MOT & Full Service. Was told the price. Left the car and I then received a call that the brakes needed replacement. Asked for the price and told them to proceed. When I arrived to pick up the car they had forgotten to do the MOT. I had to wait 20 minutes. Then when I got the bill, 20% of the quoted price was added for VAT as they said that it was mentioned over the phone that the price was +VAT which I do not recall. I am a private customer not a company to be quoted prices +VAT. This needed to be clear. Also the service book was not completed properly and I needed to ask to be done. I was offered free MOT next year but the overall experience was far from pleasant.
9 de maio de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Menelaos,
We Sincerely apologise for your unsatisfactory experience at Holocene as this is something that dose does not happen very often here. Thank you for bringing this to our attention, we will use this as a learning tool to ensure it doesn't happen again.
- Holocene Team
Super job and very helpful and honest
Super job and very helpful and honest. Thank you
8 de maio de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Gezim Karemani,
Thank you for your review, we appreciate it very much. We hope to see you again.
- Holocene Team
Job well done
Very happy with the polite service and car repair.
27 de abril de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Keith Hodgson,
Thank you for leaving us a review, we hope to see you again.
- Holocene Team
The staff at Harry Motors Ltd provide…an excellent service
The staff at Harry Motors Ltd provide an excellent service. They are lovely to deal with, very trustworthy and get to know their customers on a first term basis. They make life easier for their customers.
27 de abril de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Georgia,
Thank you for taking the time to leave us a review - and such a kind one. We appreciate every comment and are thrilled that you were satisfied with your experience with us.
Thank you
- Holocene Team
Honest and efficient.
26 de abril de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Gregory,
Thank you for leaving us a review, we appreciate your business.
- Holocene Team
my experience today was five stars from…
my experience today was five stars from start to finish. every staff member i saw and spoke to was lovely and friendly and the service was first class.
can’t recommend the place highly enough.
25 de abril de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hi Mark Whitfield,
Thank you for your very kind words. We are extremely pleased you were satisfied with our customer service - see you again.
- Holocene Team
Excellent service
Excellent service. Friendly and welcoming people.
24 de abril de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hi KW,
Thank you for your review, we appreciate you've taken the time to leave Holocene a comment. Thank you for your business.
- Holocene Team
Good service ..helpful.
23 de abril de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hi Alex,
Thank you for your kind review, we hope to see you again
- Holocene Team
honest service
Good care on time and kept apprised of options available during the repair
20 de abril de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Mr.Monty Ives,
We appreciated you took some time out to leave us a nice review. Thank you & we hope to see you again.
- Holocene Team
Friendly & helpful
Friendly, helpful and efficient service thank you
13 de abril de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Charles,
Thank you very much for leaving us such a nice review - see you again.
- Holocene Team
Always friendly and helpful
Always friendly and helpful. Up front with problems.
4 de abril de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Renate Shaw,
Thank you for kindly for leaving us a review. We appreciate your business.
- Holocene Team
Great customer service
Great customer service, efficient work at reasonable prices. Reccomend
3 de abril de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Frank,
Thank you for leaving us a review, we appreciate it very much.
- Holocene Team
Holocene Motor Group
Honest, frank, considerate and went the extra mile.
29 de março de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hi Nick Griffiths,
Thank you very for your kind words, we appreciate you took the time to leave us a comment. We hope to see you again.
- Holocene Team
Great job
easy drop off, friendly staff, good job, easy pick up.
27 de março de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hi William Arnot,
Thank you for leaving us a review, we appreciate it very much. Thank you for your business and we hope to see you again.
- Holocene Team
Great service with the car and all…
Great service with the car and all completed in a timely manner. The car was fixed on time and good customer service.
raj
27 de março de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hi Raj,
Thank you for leaving us a review, much appreciated. We hope to see you again soon
- Holocene Team
Excellent garage
I have been getting my Audi A6 serviced at Halocene on Camden Road for several years. They are always very friendly, helpful, upfront about costs of service and repairs, and the icing on the cake is that the car is always returned spotlessly clean regardless of the condition in which it was brought into the garage.
I would have given them 5 stars if they were a little more competitive on price, but as the saying goes "you get what you pay for" so I would still choose them any day over any of the other garages I used to frequent.
22 de março de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Alex Teymour Housego,
It is always great to hear that we were able to make a customer’s experience truly exceptional! Thank you for taking the time to leave Holocene such a nice review. We always try our best to keep our customers on the same page at all times.
Thank you,
- Holocene Team
Excellent service!
22 de março de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Andreoulla,
Thank you very much for the review! We hope to see you again soon.
- Holocene Team
Everyone is always helpful
Everyone is always helpful, polite and explains anything I need to know. The service is very good; I have never had an issue with anything they have done.
21 de março de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hi Wendy,
Thank you for your kind review, we try our best to keep all of our customers on the same page. It makes us happy you were satifised with our service.
- Holocene Team
Great Garage
Great Garage, excellent service and good customer service. Would recommend to anyone.
20 de março de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Emmanuel,
Thank you for your review, we are very pleased you were left satisfied with our customer service and we hope to see you again.
- Holocene Team
Excellent Service
Excellent Service
My car was repaired very quickly and efficiently.
I have booked my next service with this garage and I will use them on a regular basis
15 de março de 2018
Opinião espontânea
Resposta da Holocene Motor Group
Hello Maralyn Lai,
Thank you for leaving us a review, we appreciate every comment. We are very happy that you were satisfied with our service at Holocene & we look forward to working on your car at your next appointment. See you again soon.
- Holocene Team
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