Holyheaden Opiniões 

Absolutely horrible customer support from start to end. My order was lost in transit for a start and then reshipped but the time it took to get in contact with someone for help was appalling.

When I attempted to get in touch again after delivery about damages and a previously agreed on store credit as reimbursement a MONTH late I wouldn’t get replys for days stretching this matter across 2 whole months. The replys I did get were short snappy and just terribly useless- never contact them on WhatsApp.

Scam. Luckily got my first order within a month somehow so decided to trust them again and I guess the reviews weren't lying. Been about a couple of months and they have shut their instagram and haven't got the order till now. Total scam, no response except a pre written machine generated email. Do not waste your money.

Is there a way i can rate 0 stars?? I ordered two jackets in December , received only one of the two products in April. Underwhelming quality fo the price of the jacket. Lazy and delayed responses from the customer care services ( which is sadly just their instagram DM ). DO NOT PURCHASE FROM THEM. Since few weeks there instragram account is not working ( user not found).

It’s been three months and I’ve still not received the order. They have been ghosting me since then. I try to reach out to them everyday multiple times with no response. Please dont order!!! The trouble isn’t worth the money.

Misleading and false advertising! Do not trust your money with them. I ordered their gauntlets + free sunflower T bundle (order no. - 24592). They sent me rusted gauntlets and didn't send the free t at all. When I complained, they shamefully said that the free T is NOT SHIPPED with all orders and instead tried to give me a 500 rupee store credit that can't be clubbed with any other offers. Tried talking to them politely for over 2 weeks but no resolution, all they want to do is give me stupid store credit.

Hi,

Just wanted to give a honest review on my experience ordering clothes from holyheaden.
A. They never respond to queries
B. The clothes never arrive on time.
C. Even after waiting for almost 4 months, paying extra cost for international shipping to get it delivered to me, the size I ordered is not what I’ve received.
D. 2 of the products never showed up.

In and all I have put my 7k to waste which I’ll never get back coz these guys don’t have refund or exchange policy. Overall the worst and the pathetic service ever. And on top of everything they treat their customers like shit.

Wish I could leave a negative star rating.

Such big cheating site. Ordered, paid also, but product not received.

Awful brand , its like ordering from a ghost , no support no nothing, its like gamble if you are lucky you will receive your order.

The hoodie i purchased arrived soaked in some sort of chemicals. It was smelly, and was leaking TONS of dye.
Also 3 of 6 buttons broke during hand washing it. The sellers are not very responsive. Do not buy here

Absolutely awful company never order from them, I ordered the Cherry Raion Sweater, which at first I didn’t even know was a pre order because they really do there best to hide it, and to top it off they deceptively changed the preorder date without telling me so I ended up waiting three months for it. When it arrived it was nothing like how it looked in the photos, zipper was different and the quality was a joke. I also would like to mention the model they have in there photos are 5’10 wearing a Size M, I am 5’10 as well and bought a Size L and it still didn’t fit me. The quality sucks the brands sucks, it’s truly just an awful company, seriously take you 100 bucks and go to SHEIN and just buy clothes there, you’ll way get better quality. Looking at the reviews already on here I don’t even think they’ll reply to give me a refund, genuinely never buy from here it might as we’ll be a scam.

I had ordered a jacket and pants from their website that was soo cool and it was same the website no changes at all it was too comfortable to wear

DOGSHIT Company. You are going to eventually going to get your order BUT BUT BUT, it will take MONTHS for them to deliver it to you. I placed an order on 5th december 2025, got half of the order on 14th february 2026. and the other half on 29th march 2026.

And the only reason they delivered it to me is because I filed complaint on consumerhelpline the first time and I threatened to sue them legally using e-jagriti the second time.

If you are facing issues with your order, just sue them. that's the only way they will listen. Dont fall for the fake promises they make on instagram dms. OH SPEAKING OF WHICH, they wont reply to the support mail and even if they do, it will be a botted message redirecting you to their dms. E-Jagriti can take a lot of time, as the documents are pretty hard to recreate, so try to make the documents with the help of chatgpt and youtube. consumerhelpline is easy but it wont get you anywhere.

Ordered 3 times, frankly major improvements. Thank u team for the custom tee

Lovely tee from this brand...been following them since 2023 crazy homegrown brand man loved every piece got from them

terrible shipping time. got the product after 3 months of placing the order
fake promises about buy1get1

i bought yeti hoodie like 2 months ago. it is disappointing that so many reviews here is fake. i got the hoodie just 2-3 days later. the quality is top level, i had booked the wrong size by mistake and they gave a reply 2am at night, they did not charge anything extra, and the embroidery, design is just top class. every where i go wearing the hoodie on, i get all the attention.

This is hands down one of the worst purchases I’ve ever made. Zero response, zero accountability, zero professionalism. Once the payment is done, they vanish like cowards. Honestly, it was my stupidity to buy a shitty product from a shitty company run by an even shittier management. There is absolutely no customer support, no respect for customers, and no intention of resolving issues. If ignoring customers was a business model, these guys would be market leaders.

Save yourself the frustration, stress, and regret. Don’t make the same mistake I did. This company does not deserve your money or your time.

It is a scam have not received the product from past 2 month.