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Homebase - Lowestoft Opiniões 

92
•
TrustScore: 4.5 em 5

4,3

Loja de bricolage, casa e jardim
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Localização

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Tower Road, NR33 7NG Lowestoft, Suffolk, GB

•
0345 640 7261

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This was not a planned ordering experience. That morning an email from local Homebase landed in my Inbox warning of imminent cold freezing weather and snow. Arctic conditions. Bells rang in my head!... Ver mais

Classificada 5 em 5 estrelas

Very easy to order, excellent customer service. Ordering online was quick, simple and hassle free. I ordered for click and collect to my local store. Order went through ok, no problems and speedy emai... Ver mais

Classificada 2 em 5 estrelas

Order placed online, to be ready for Monday collection. Monday came and went. Went to collect next day - still not in? Delivered, appaerntly, as I was leaving store. Went to collect next day - han... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited the Lowestoft branch today and was met with really friendly faces and pleasantly surprised how helpful everyone was, especially Ian who just seemed he couldn't do enough. Got everything I need... Ver mais

Informações sobre a empresa

  1. Loja de bricolage, casa e jardim
  2. Loja de acessórios para casas de banho
  3. Loja self-service
  4. Loja de móveis
  5. Centro de jardinagem
  6. Loja de móveis para cozinha

Sobre Homebase - Lowestoft

Escrito pela empresa

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contacto

  • Tower Road, NR33 7NG, Lowestoft, Suffolk, Reino Unido

  • 0345 640 7261

4,3

Excelente

TrustScore: 4.5 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 44% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(92)

717 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 2 em 5 estrelas

No 20% off

Just got home after purchasing a 2.5lt of crown bathroom paint which was ment to have 20% off looked at my receipt and it hasn't come off now gotvto go all the way back to get my discount back

4 de maio de 2024
Opinião espontânea
logótipo da Homebase - Lowestoft

Resposta da Homebase - Lowestoft

Hi​, 

Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Classificada 5 em 5 estrelas

Store issue that was resolved with excellent customer service

Molly from customer service was excellent in dealing with my complaint.

22 de abril de 2024
Opinião espontânea
logótipo da Homebase - Lowestoft

Resposta da Homebase - Lowestoft

Hello Clare

We're sorry to hear that you have had these issues. Please get in touch through the following link and we will get back to you as soon as we can - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)

Kind Regards

Team Homebase

Classificada 3 em 5 estrelas

Purchased click and collect item

Purchased click and collect item, smooth transaction but I felt Ive had better customer service using an ATM machine rather than Homebase Lowestoft. The time was approx 7pm with only 1 other customer to be seen in the store so wasn't busy.

8 de abril de 2024
Opinião espontânea
logótipo da Homebase - Lowestoft

Resposta da Homebase - Lowestoft

Hi There,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Classificada 4 em 5 estrelas

good experience

Very good experience. My only issue was it says you have to take ID to collect but when I collected they told me I didn't need to bring it so annoying but still as had plans but had to change them to collect my item.

7 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Kind and polite

Tom served me and was very knowledgeable about questions I had about exterior paint and was able to offer me good advice. He was polite and cheerful throughout and it was a pleasure to be served by him today.

6 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Very easy to order, excellent customer service. Ordering online was quick, simple and hassle free. I ordered for click and collect to my local store. Order went through ok, no problems and speedy email confirmation. On arrival at the store, I headed to customer service desk, got a warm friendly greeting. Supplied my order number and within minutes my order was brought to me by a very helpful, polite and friendly staff member, who also loaded the goods in to my vehicle as I am a wheelchair user and would have struggled without help. First class customer service highly recommend.

25 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Five-stars indeed!

Good price, good access (via - slightly fussy! - app), easy payment, clear communication, friendly and helpful service in store.

19 de março de 2024
Opinião espontânea

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