I’m very happy with my purchase! The communication was A1 from start to finish. Every time I had a question, they responded quickly and were very helpful. The ceramic arrived in perfect condition and... Ver mais
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Leia as opiniões dos outros
My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting... Ver mais
I thought time to deliver seemed too long. However, it was around holiday season so it was somewhat understandable. I suspect it came directly from China. The company from viewing on the inte... Ver mais
Good morning I made 3 different orders . One to Amazon and 2 through the PayPal . Amazon order came on time and perfect. The Other 2 orders directly to the company I have not received any kind... Ver mais
Informações sobre a empresa
Escrito pela empresa
Hominter is consistently working hard on offering customers the innovative tiles. Over the past 10 years, it has been a great pleasure to work with thousands of houseowners, designers, builders, and distributors. Our goal is give customers more choices, higher quality, better value and superior service.
Informações de contacto
5004 25th Ave, 11377, Woodside, Estados Unidos da América
- ContactUs@Hominter.com
- www.hominter.com
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very skeptical
At first I was very skeptical with the way the tile took payment, for just a sample. With no tracking number or anything I wasn’t sure if I’d receive my order but 10 days later it showed. After reading the reviews I liked the sample and ordered a couple boxes, again didn’t like the credit card acceptance method. Before I knew it 3 days later I received my tile. Very happy with service ( minus the no email of tracking) and would definitely order from them again.
I don't recommend purchasing from them…
I don't recommend purchasing from them because they forgot to send my item together I had to contact them multiple times to get it corrected!
Tiles are beautiful and perfect
Tiles are beautiful and perfect! Customer service was helpful when I did not receive a tracking number. Product was shipped and arrived in 1 week. Very excited for my project!
Product was delivered in a timely…
Product was delivered in a timely manner. Product was packed well.
Great customer service
Contacted customer service twice with questions about my order. Received very prompt and courteous responses.
Came quick but the color was slightly…
Came quick but the color was slightly off from picture on website
great company great product!
Love the colors in this tile
Love the colors in this tile . One of the tiles was broke but it’s just a sample . I’m a bit nervous if I order this that it comes intact
Beautiful Product, but Communication could be better
We were looking for some unique tile to go with our new copper topped vanity, and we found it! The vintage style metallic fireplace mosaic tiles we found looked perfect! We ordered a sample, which was supposed to come with expedited shipping, but it took about 8 days to get here. The communication wasn't great, and the tracking link didn't work.
I had begun to think I'd been scammed, when the sample tile arrived. IT WAS BEAUTIFUL! And exactly what we needed. We ordered our tile with expedited shipping, and it arrived at our house two days later.
the product was not worth the price
Everything was broken....still waiting…
Everything was broken....still waiting for someone to email me back....poor customer service.
I ususally sign my name as: "Concerned Citizen", however
The 1st set of tiles from another company turned out to be way too costly for what I was looking for. I happened to do a search for "Gold" tile and found the perfect design with Hominter. I paid thru PayPal which I don't care to do, but received the tiles in no time at all! My contractor didn't get to the tile portion of the job for a while, but when he did they looked fabulous. Funny thing too, they matched the tone and color of my new glass shower door brass metal frames! I was surprised how well that deep gold looked so great. Men would like this color so much, but I normally preferred a lighter gold tone. It surprised me to see how nice it was really turning out in this shade which made it a more updated look! Another fact was there was no waste as the tiles were all the same and "a pattern" wasn't a factor either! Happy with everything, Thanks, EJ
Super sketchy
Ordered tile on 7/1. Was told I would receive the item in 7 - 10 business days. I had received confirmation of the order but by the 9th day, I had received no tracking information whatsoever. For 2 days I sent emails and inquiries regarding tracking. After requesting they cancel the order, I got an email stating the tiles were ready to be processed this week. It takes a cancellation email to prompt them to send me the tile??? After cancelling the order, I have yet to receive any word regarding refund. Dispute was made with my credit card
No product delivered
Prompt delivery of sample and product.
No customer service or communication
I ordered a sample tile 7 days ago. I received a message that my order was received, but it still hasn't shipped. I have sent two messages over a two day period with no response.
Before ordering I sent a question; I received an email that didn't answer my question.
The customer service seems to be very lacking. I have ordered from other tile companies and had prompt answers to my questions. They also advised me when there was a delay.
If the sample I paid for ever arrives, I doubt I will order from this company. If there was a problem, I'd never get it resolved.
We have not received the order
We have not received the order. Can you provide us a tracking number?
Beautiful remodel
Tile was exactly like it look like on their site, absolutely beautiful, good customer service.
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