Hominter Opiniões 

225
•
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m very happy with my purchase! The communication was A1 from start to finish. Every time I had a question, they responded quickly and were very helpful. The ceramic arrived in perfect condition and... Ver mais

Classificada 3 em 5 estrelas

My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting... Ver mais

Classificada 3 em 5 estrelas

I thought time to deliver seemed too long. However, it was around holiday season so it was somewhat understandable. I suspect it came directly from China. The company from viewing on the inte... Ver mais

Classificada 1 em 5 estrelas

Good morning I made 3 different orders . One to Amazon and 2 through the PayPal . Amazon order came on time and perfect. The Other 2 orders directly to the company I have not received any kind... Ver mais

Informações sobre a empresa

  1. Loja de azulejos
  2. também em
  3. Fabricante de azulejos
  4. Fornecedor de azulejos

Escrito pela empresa

Hominter is consistently working hard on offering customers the innovative tiles. Over the past 10 years, it has been a great pleasure to work with thousands of houseowners, designers, builders, and distributors. Our goal is give customers more choices, higher quality, better value and superior service.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

225 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,0

Todas as opiniões

(225)

9 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Tiles damaged

A large portion of tiles I purchased arrived broken & shattered. There was not much packing/protection between sheets of tiles and 75% of sheets were damaged. Customer service response has been very delayed; causing a major delay of my house project. They wanted to send out individual single pieces of tile and have me take off damaged ones and glue on the new ones to the currently damaged sheets. This is not what I paid for. Disappointed and lost money.

3 de maio de 2021
Classificada 1 em 5 estrelas

I’ve been waiting for my package going…

I’ve been waiting for my package going on 3 weeks. I contacted them asking about my package they told me I would get a tracking number. Here it is a week later and I still haven’t got a tracking number. I’m starting to believe this is a scam. Customer service sucks the communication is horrible. This was just a bad idea all the way around

23 de abril de 2021
Classificada 5 em 5 estrelas

Great customer service

Great customer service. I was finishing a shower tile job and my tile at the local tile store was back ordered three weeks. I ordered my tile Monday from Hominter and received it on Thursday. The job was finished by Friday. I would definitely use them again

19 de abril de 2021
Classificada 1 em 5 estrelas

Customer service lacking

The product is fine, however, this has been a totally frustrating and unsatisfactory transaction because:
1-Communication from Hominter is slow and difficult
2-The order was not complete, and is still not complete
3-Although Hominter says the missing sheets have been shipped, the USPS tracking site indicates the post office still has not received the package of the missing sheets and I paid for expedited shipping
4-No resolution for the missing sheets has been offered after repeated email correspondence regarding the matter

19 de abril de 2021
Classificada 5 em 5 estrelas

Beautiful!

Received in just a few days. Very beautiful tiles. Very small scratches on the stainless on a few due to handling, I guess.

15 de março de 2021
Classificada 3 em 5 estrelas

My order was fulfilled very quickly

My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting natural stone in the mosaic). I elected to move those tiles to out-of-sight locations rather than inquire about replacements. I did inquired about installation requirements for my tile but never received a response.

13 de março de 2021
Classificada 1 em 5 estrelas

Hello

Hello, I wish I could write a review on customer service as glowing as your your BEYOND gorgeous tile. Yet, I can't. Perhaps, you can work on communication skills w/you 'chat' people. IF you can do into your computer and look at the 'chats' you made be able to see examples that will be helpful to you. IF you note the multiple requests for tracking information in WORDS, NUMBERS AND VIA WRITTEN email you will see another of your businesses issue.

It was distressing. I've work w/three other tile companies on my project and they were respectful, FUN EVEN!

I wish your staff was a high caliber as your tile.

As of now. If I need more tile I am not even going to go to your website so I don't see something beautiful

27 de fevereiro de 2021
Classificada 5 em 5 estrelas

Hard to find ceramic tiles

3/8” tiles are very hard to find! I was delighted to come upon your website and find the beautiful sheets of mixed mid century colors that were perfect for my teak cart. The quality is excellent and the colors are vibrant. Exactly what I was looking for. Thanks so much.

14 de fevereiro de 2021

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