Hoodaki Opiniões 

3150
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been their service user over 10 years. Not over charging the customer and keeping them updated of changes if happens regarding the trip. Again I find them reliable and honest. Whenever I... Ver mais

Classificada 5 em 5 estrelas

I had a great experience booking my trip with Hoodaki. The travel agent was friendly, patient, knowledgeable and professional throughout the process. He explained everything clearly, answered all my q... Ver mais

Classificada 5 em 5 estrelas

Hoodaki are a excellent holiday company i have been using them over 10 years James is excellent patient and get the best deals for me on many occasions i recommend Hoodaki and James in part... Ver mais

Classificada 5 em 5 estrelas

I have been using Hoodaki for quite a few years and love to remain with the company. Special thanks to Roger who helped me in most of my bookings, provided excellent support at all times throughout... Ver mais

Informações sobre a empresa

  1. Agência de viagens

Informação fornecida por diversas fontes externas

What makes us different? While we love technology, there’s nothing quite like talking to a human being. So when you’re all drop boxed out, can’t find what you need, we have real travel people on the end of the phone ready to help. We want your money! We appreciate that you need peace of mind before you hand over your hard earned money to us so we’ve paid to protect your money through membership of IATA & ATOL for your complete financial protection. Our IATA membership allows us to issue tickets on virtually every airline in the world and access to all their published fares on a worldwide basis. We’ve also achieved preferred partner status with over 50 airlines giving us access to some terrific discounted deals in economy, premium economy, business and first class. So if you’re looking for a flight, hotel, car hire, a package holiday or travel insurance ? just hoodaki it!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(3150)

413 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thanks to Hoodaki

Hi , my personal experience with Hoodaki is very amazing . Special thanks to Rohit Bhatia , he always provides me best tickets with best prices . He replied my queries and doubt regarding travel and tickets very well . So totally satisfied . Thank you

5 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Caribbean Flights

This is the second time I have used this company through Roger. He was able to source flights to the Caribbean and even managed to get cheaper flights by changing our dates + one day.
Additionally, he was able to get our party of eight connecting flights from Glasgow to London.
All things going well, I will recommend and book again in future using Roger.

19 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very friendly



Kate was very friendly, excellent service and prompt action, always try to clear all the questions. Issued the e tickets within no times without any hassle.
Sam Daniel

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent experienced with hodaki

We booked from Hodaki flight one of advisor Roger ,he is very good customer holiday plans n very friendly and found excellent flight and hotel for Los Angeles and Newyork . Our experience with them amazing and we recommend to our family and friends .
Thanks to Roger

3 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ronn provided outstanding service from…

Ronn provided outstanding service from start to finish. He was professional, responsive, and found me the best travel options at a great price. The booking process was smooth and stress-free. I highly recommend Ronn to anyone looking for a reliable and knowledgeable travel agent!

16 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Hidden overcharges (£888.32), a missing infant passenger, and terrible service

I am publishing this review to warn other travellers about the deceptive and negligent practices of Benz Travel Limited (trading as Hoodaki.com). Following a forced involuntary airline schedule change, Head of Sales Ricky and agent Eva used our tight visa deadlines to engineer an alternative transaction that hiddenly inflated costs.

The Financial Overcharge:The agency collected a gross total of £4,678.46 from our family group. Direct verification with the operating airline's backend system confirmed the actual total cost of the tickets was exactly £3,790.14.

Benz Travel Limited pocketed an unearned, hidden surplus markup of exactly £888.32 outside of standard dynamic market pricing.

Gross Administrative Negligence - While Eva and James actively withheld our travel documentation and claimed artificial processing delays, we checked the live airline portal ourselves. We discovered they had completely omitted our infant passenger from the flight manifest.

The infant was entirely absent from the operating airline's database despite being fully paid for and listed on our internal agency paperwork. It required intense emergency pressure from our end to force agent Ronn to step in, rectify this, and manually generate our e-tickets.

Fabricated Updates and Broken Promises - Eva repeatedly claimed delays were due to a "formal name correction sync" and attempts to "group family seating together". Email logs prove they had the correct details for six months, and direct airline checks showed our family party had actually been completely separated and scattered across the aircraft.

Support agent Pam gave a verbal operational commitment to have our issues sorted within 15 minutes, which was completely broken, while James used a fabricated script about a "Phuket booking" to completely disregard our active flight emergency.

A formal enforcement complaint has been opened with the Civil Aviation Authority (CAA) ATOL Compliance Desk for unlawful surcharges on involuntary rerouting, and a file is being opened with Trading Standards via Citizens Advice.

Avoid this company at all costs.!!!!

8 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dear Sir/Madam,

Dear Sir/Madam,

Thank you for asking. I am very happy with the customer service I received during my booking. The staff were polite, helpful, and everything was handled smoothly and efficiently.

I really appreciate the assistance and would be happy to book with you again.

Kind regards,
[Crissabella]

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I would like to express my sincere…

I would like to express my sincere appreciation to Jenny from Hoodaki Travel for the outstanding service she provided. From the moment I made my enquiry through to the completion of my booking, Jenny handled everything with professionalism, efficiency, and great attention to detail. She took the time to understand my travel requirements, presented several relevant flight options, and recommended the most cost-effective solutions without compromising on convenience. Throughout the process, she was responsive, patient, and proactive in answering my questions, making the entire experience smooth and stress-free. Her excellent customer service and commitment to finding the best travel options are truly commendable. I would highly recommend Jenny and Hoodaki Travel to anyone looking for reliable, knowledgeable, and customer-focused travel assistance.

19 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My experience with hoodaki has always…

My experience with hoodaki has always been great . I have booked a new booking again with them for me and my family for this summer holidays. my travel agent Jenny has always been helpful and would solve any concerns or problems for me without hesitation I definitely recommend to book with them and if any customers have Jenny I would say she would be a pleasure to be your travel agent

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service
James always there to listen and help out eith a workable fare plan.
Never looked any other agent as I completely leave my travel booking in the safe hand of James

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I like to say thanks to pam for helping…

I like to say thanks to pam for helping us past three years to buy tickets with good fares on cheap prize very glade business with hoodaki because of Pam and hoodaki make me possible to see my mum and rest of my family in pakistan once again special thanks to pam and hoodaki make it possible 😊 God bless them 😊

14 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

James in Hudaki travel

James in Hudaki travel agency are one of the best travel consultant. They provide me the best deal always whenever I booked tickets. I am using from over 4 years. They are one of the trusted and best travel consultant who provides excellent services. Highly trusted. Recommended and reasonable prices with fast track service.

11 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ronn is a very professional

Ronn is a very professional, polite and reliable customer service agent. He patiently responded to our travel queries and offered us the best price. Also issued the tickets without any delay. We are happy to have contacted him.We will highly recommend him to our friends and relatives.

1 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was helped by a lady called Jenny

I was helped by a lady called Jenny. She was very helpful today. I was looking a flight in December and she helped me to get a better deal by communicating with me changing dates around for me to get a better deal. I had so many questions to ask and she took her time answering and explaining everything I needed to know over the phone and by email. I'm so pleased with the service. Thank you Jenny 😊

25 de junho de 2026
Opinião espontânea

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