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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Super speedy delivery 🚚 Highly recommend and will definitely use again Item as described and the perfect fit Thank you A++++

Classificada 5 em 5 estrelas

Really good company selling branded rugs at highly competitive prices. We live locally so being able to collect meant we were able to get a brand new Whittaker rug exactly when we needed it, and cheap... Ver mais

Classificada 5 em 5 estrelas

Quality rugs at great prices. First class customer service. Dispatched promptly. Yodel damaged the packaging and the rug bag and told untruths regarding delivery. The company stepped in immediately... Ver mais

Classificada 5 em 5 estrelas

The products are of high excellent quality. All styled well and fit my horses beautifully. There is a wide range to choose from. Purchasing process very easy and delivery is fast . Never had a bad ex... Ver mais

Informações sobre a empresa

  1. Loja de acessórios para equitação

Escrito pela empresa

Equestrian online outlet. Offering quality Horse Rugs at affordable prices. Big enough cope but small enough to care. We buy up surplus stock from Manufacturers and other Equestrian Businesses. This enables us to bring to the market quality products at affordable prices.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

34 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(34)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Bridleway Ontario Combo

I bought a Bridleway Ontario 100g Combo rug 5'6.

It fits lovely to my lean young Arab and was shipped promptly.
I will definitely buy again from this company as it was a very reasonable price.

7 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Branded rugs at competitive prices.

Really good company selling branded rugs at highly competitive prices. We live locally so being able to collect meant we were able to get a brand new Whittaker rug exactly when we needed it, and cheaper than many other sellers..

30 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional - my go to rug shop

Consistently provides a reliable, helpful and efficient service. Excellent advice and communication throughout sale and delivery. Fabulous range of rugs to suit all budgets and requirements… spoilt for choice. My number 1 go to rug shop. Highly recommend

20 de fevereiro de 2024
Opinião espontânea
logótipo da Horserugsrus

Resposta da Horserugsrus

Excellent customer. Lovely to deal with 😀

Classificada 1 em 5 estrelas

Checkout the reviews

Found their website due to price of a specific rug I wanted being £5 cheaper and with the offer of 10% off first order would have made it worth it.
Signed up for offer and received 1 mail to confirm email address. Didn’t receive 10% code.

Tried to buy rug on web site thinking 10% off could be driven by email address. Website didn’t work so wasn’t able to purchase, looked at reviews and was thankful.
Seems this company is to be avoided.

2 de fevereiro de 2024
Opinião espontânea
logótipo da Horserugsrus

Resposta da Horserugsrus

There was an issue with the Voucher Code emails. However If you would have messaged me I would have sent it manually.

Classificada 1 em 5 estrelas

Disregards distance selling law

Disregards distance selling law and completely ignores evidenced correspondence from customers attempting to resolve/discuss. Their terms and conditions contravene distance selling law. Had to get my bank to undertake a chargeback. AVOID. When I was requested to contact the seller today (20 February) with further information I was told my review is inaccurate and will be removed yet I am not the only customer who has had an extremely negative experience with them. I sent multiple emails to the company on the days following the transaction and was completely ignored until now. I was advised by Citizens Advice to pursue a chargeback and to report to trading standards. I contacted to seller before doing this to try and resolve but still heard nothing. Until today. Why would I lie about such an experience. The chargeback was in relation to the difference between the amount I paid and the amount the seller refunded, they illegally kept an amount which they are not entitled to do under the 14 day cooling off period in line with distance selling regulations. Be warned. This seller either ignores you completely or then comes back months later and is not nice to deal with!

19 de dezembro de 2023
Opinião espontânea
logótipo da Horserugsrus

Resposta da Horserugsrus

Please refer to my Terms & Conditions.
I refunded you on the 13th December. You 100% did not get a chargeback from me as I have never had any charge back from anyone as I have already confirmed to you.

Classificada 1 em 5 estrelas

Once bitten twice shy. ordered and paid for a dog coat it…

I ordered and paid for a dog coat it didn't arrive and after 2weeks I contacted the seller they told me it had been sent but then they received it back. It was then sent again and I received it but it was the wrong size so I returned it to the return address on the package €12.50 postage.
Horse rugs r us told me they don refund on sale items. There are plenty of good companies to buy from so avoid this one.
Please be aware they said( they don't refund on sale items),even if they send the wrong size.

15 de dezembro de 2022
Opinião espontânea
logótipo da Horserugsrus

Resposta da Horserugsrus

You returned the item to the wrong address. I cant be expected to refund an Item that I don’t receive back.

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