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HOTBIN Composting Opiniões 743

TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Easy to order, kept updated regarding delivery. Light and easy to manoeuvre and clear instructions. It took just 10 days to really heat up and I've been topping up as the level falls. I'm looking forw... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

We found the bin quite tricky to assemble and are disappointed that the lid doesn’t simply flip up like the smaller versions shown on the website. When we fitted the lid it took both of us to get it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent product that was received really well. It hasn't got to a really high temperature but has reached 20 Degrees. Hoping it will get higher.

Classificada 5 em 5 estrelas

Wow, what can I say? The service was brilliant from the polite lady on the phone to the quick delivery of the valve. I highly recommend hotbin composter company... Thanks for regaining my faith in Cus... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Jardim
  2. Centro de jardinagem

Escrito pela empresa

HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.

HOTBIN Brand Promise

Escrito pela empresa

We're committed to support you
At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.

Informações de contacto

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4,6

Excelente

TrustScore: 4.5 em 5

743 opiniões

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Classificada 1 em 5 estrelas

Destroyed by Foxes

Purchased under two years ago. Now entirely dysfunctional. Heat mechanism never worked well despite repeated attention to layering of compost with cardboard and reinserting hot water bottle. After only year, the foxes had ravaged the thermal dials out of the lid and started to attack the sides. Should be clad in ply wood box to protect from Foxes. Very disappointed.

7 de julho de 2025
Opinião espontânea
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

I’m really sorry to read this, especially as you’ve had it under two years and it’s left you unable to use it.

Fox damage to the lid/dial and side panels isn’t something we want any customer dealing with, and it’s also not the experience we expect in terms of getting up to temperature when the setup is right.

If you’re happy to, please contact our customer support team with your order number, photos of the damage (lid/dial area and sides), and a quick note on what you’ve been adding. We’ll review what’s happened and advise on the best route to get you back up and running, if possible. We can also communicate practical steps to deter repeat damage (positioning, base, and simple protective precautions).

Top Tips:

Don’t “lasagne layer” - HOTBIN works best when materials aren't isolated in layers, lightly stir fresh waste into the top of the heap.

Using cardboard: Use shredded or finely torn up paper/cardboard as your “brown” to soak up moisture and keep airflow in the mix (avoid layering with big, intact sheets). Pair it with some woodchip/prunings if possible.

Use of the hot water bottle: Only use it when there’s plenty of easy-to-digest waste already in the bin and the internal temperature is below 15°C. Fill with hot/boiling water, bury it in the top layer, close the lid and don’t open for 24 hours before checking again.

Classificada 4 em 5 estrelas

Too early to give an opinion.


Hotbin instructions say the compost may be harvested from 30 days (mulch) to 90 days (rich compost). How can I give you five stars until I have seen the results?

3 de março de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Hi there,
The 30–90 day guidance is a typical range once the HOTBIN is up to temperature and you’ve built a good “active” heap, but every garden (and every mix of waste) is different.

For your first HOTBIN compost harvest we would recommend waiting 90 days from when you first see 40°C on the internal thermometer. You can always come back and edit your review once you have seen the results of your composting efforts. Good luck, and if you need any help please visit the Support pages on the HOTBIN website.

Happy Composting 🙂

Classificada 4 em 5 estrelas

The bin looks good and works well.

The bin looks good and works well.
But I had a problem with a rat eating the bottom of the bin which now leaks. The small print when I received the bin mentioned this, but it might have been helpful to know this could be a problem in advance. The outside of the bin is not as robust as I would expect for the price.

3 de março de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thanks for your review we’re pleased to hear the bin looks good and is working well, but we’re genuinely sorry to hear about the damage.

You’re right to flag this. As with most composters, rodents can sometimes cause issues if they’re attracted by food-rich areas. HOTBIN's fully sealed design and odour filter address this to prevent odours and any interest from pests.

If you’re happy to, please get in touch with our customer support team with your order details and a couple of photos of the damage. We’ll advise on the best fix (and the steps to help prevent a repeat), so you can get back up and running as quickly as possible.

The key things are to not add any cooked food waste until the heap is over 40°C, ensure you don't drop any food waste near the bin. And to double check the lid and front hatch are sealed shut.

Classificada 5 em 5 estrelas

Ordering and delivery were excellent

Ordering and delivery were excellent. I am very new to this method having previously composted in open crates with great success. What I would have liked is a comprehensive list of things to put in the bin. I am using my initiative at present. I am now almost up to where I have to put the hot water bottle in.

3 de março de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thanks so much for your review, happy to hear the ordering and delivery were spot on.

Completely understand the ask on a clearer “what can I put in?” list, especially if you’re moving over from open crates. You’re doing the right thing using your initiative, but if you’d like a simple rule of thumb: most kitchen scraps and garden clippings are fine, just keep a good balance of “greens” (wet) and “browns” (dry) so it stays hot and airy. Balance food waste with items, shredded paper.

There are some great resources on the HOTBIN website if you click on the Support Link > Then Get composting. Also check out the Download Centre under the Support Link.

Or you can speak directly with with a member of the team via our free phone number. Hope this helps!

PS You only need to use the bottle when the internal temperature of the HOTBIN is below 15°c, and the bin is half full, this helps to give the temperature a quick 24hr boost. Do get in touch if you need any further support.

Classificada 5 em 5 estrelas

Delivered on time

Delivered on time, go9d instructions .
Working well

3 de março de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thank you for your review.

We are delighted to hear that your purchasing experience was positive and that our instructions are easy to follow.

Happy HOTBIN Composting to you.
The HOTBIN Team

Classificada 5 em 5 estrelas

Prompt delivery, good condition.

The bin arrived promptly and in good condition. Good instructions and easy to assemble and start off.

3 de março de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thank you for your review.

We are delighted to hear that your HOTBIN arrived promptly and you are already on your HOTBIN Composting journey.

Wishing you Happy HOTBIN Composting
The HOTBIN Team

Classificada 5 em 5 estrelas

My new hotbin is WONDERFUL!

My new hotbin is WONDERFUL!
I transferred some compost from an old style composter and already see the difference. It took only a few days to reach 55degrees.
Great service from suppliers.

26 de fevereiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thank you for your review.

So great to hear that you are already experiencing hot composting temperatures with your new HOTBIN. We do try to give the best service we can so thank you for noticing this too.

Happy HOTBIN Composting
The HOTBIN Team

Classificada 5 em 5 estrelas

Very happy with my new hot bin

Very happy with my new hot bin. Service was excellen.

27 de fevereiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thank you for your review.
We are delighted to hear of your positive purchasing experience.

Happy HOTBIN Composting
The HOTBIN Team

Classificada 5 em 5 estrelas

This is our 2nd Hotbin

This is our 2nd Hotbin, it’s so easy to dispose of food waste & before you know it the compost is ready to use!

20 de fevereiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thank you for your review.

Wow your second HOTBIN, that's fantastic to hear. Glad you are a very happy HOTBIN Composter.

The HOTBIN Team

Classificada 5 em 5 estrelas

I've had a Hotbin for a few years now

I've had a Hotbin for a few years now, I bought it at the Chelsea flower show
Its been very good at composting, in fact too good, I have lots of compost and nowhere to use it
We can literaly throw anything organic in there and it will rot away
Its very simple to use and takes up very little room

20 de fevereiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Brilliant review thanks, and love that you picked your HOTBIN up at the Chelsea Flower Show - the HOTBIN Team at the events we attend are great to talk to about all things composting!

We had to smile at “TOO GOOD”… that’s a very nice problem to have. If you’ve got compost coming out faster than you can use it, you'll have to start bagging it up for family members or share a few bags with neighbours/allotment friends.

Really pleased to hear how simple you have found it to use, how little space it takes up, and that it’s been happily munching through all your organic waste for the last couple of years. Happy HOTBIN composting!

Classificada 5 em 5 estrelas

Prompt delivery

Prompt delivery
Clear instructions

16 de fevereiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Delighted to hear delivery was prompt and the instructions were clear. Happy hot composting!

Classificada 5 em 5 estrelas

Very easy to set up

Very easy to set up, got it up to temperature nice and quickly! Recommend using a remote Sonoff thermometer instead of relying on the one on the lid. You can then track the internal temp instead of opening lid!

16 de fevereiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thanks for the great review, brilliant to hear you got up to temperature quickly and found things easy to set up! Thanks for the top tip on monitoring without lifting the lid using the Sonoff thermometer. Have fun tracking the temperature!

Classificada 5 em 5 estrelas

All delivered ok

All delivered ok, though the bag of wood chips was delayed. Otherwise clear instructions and now up to 40°!

12 de fevereiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thanks for the review and sorry the woodchip arrived a bit later than the rest, that happens sometimes. Great to hear everything else was clear and you’re already cooking away at 40°C. Good work!

Classificada 5 em 5 estrelas

Easy to order

Easy to order, swift delivery.

3 de fevereiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thank you for your review.
We are delighted to hear that your purchasing experience was efficient.

Happy HOTBIN Composting
The HOTBIN Team

Classificada 5 em 5 estrelas

Easy to order what I wanted and…

Easy to order what I wanted and delivery was super quick

9 de fevereiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thank you for your review.
We are delighted to hear that your purchasing experience was simple and quick.

Happy HOTBIN Composting
The HOTBIN Team

Classificada 2 em 5 estrelas

Work well but only until trashed by squirrels…

Work well but only until the squirrels find them. I have 2 with massive holes in sides and top. Won't buy again until you do a version with a wire mesh outside.

4 de abril de 2025
Opinião espontânea
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thank you for sharing your experience. We’re sorry to hear that squirrels managed to damage your HOTBIN. They can be surprisingly persistent, and we understand how frustrating it is to have a product compromised.

Your suggestion about adding an outer wire mesh is extremely helpful. Feedback helps our product development, and we’ve passed your comments to our design team.

If you have not done so already, please contact our customer support team (0808 168 8499 or help@hotbincomposting.com) who would like to take a closer look at what has happened and see what they can do to help.

The HOTBIN Team

Classificada 5 em 5 estrelas

Early days with high hopes.

I’ve not had time to get the hot bin up to temperature yet, but I like the way that it’s made, and I have high hopes that soon we’ll get some good compost from our food waste.
We live in a very windy area and we do need to strap it down, however it still seems quite robust enough to stand the winds once it has some weight in it.
I’m looking forward to seeing how it works once we can get it up and running.

28 de janeiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thank you for your feedback.

We’re glad to hear you’re happy with the quality, and it’s great that you’re feeling optimistic about the compost you’ll get once the HPTBIN is fully up to temperature.

Although the HOTBIN Is lightweight when delivered, it will feel much more stable once there’s some weight inside and the wind should not be a problem.

We hope it performs just as you’re expecting once it’s up and running and wish you happy HOTBIN composting.

The HOTBIN Team

Classificada 4 em 5 estrelas

I woud have place 5 stars but for a…

I woud have place 5 stars but for a slight mistake with my order, but I do believe they are a brilliant company and very helpful.

26 de janeiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thanks so much for the kind words - apologies for the little mistake with your order. We really appreciate the honest review, and we’re glad the team could get things sorted for you. If you ever need anything else do get in touch.

Classificada 5 em 5 estrelas

It was easy to order

It was easy to order, communicator delivery was great. I haven’t actually unpacked it- life and weather have gotten in the way….

19 de janeiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Great to hear you found ordering was easy and delivery updates were spot on. No rush, HOTBIN will be ready when you are (i have everything crossed that the soggy/cold whether starts to improved).

If you want a quick “Getting started read” visit the HOTBIN website and click the Support > Get Composting link.

Classificada 5 em 5 estrelas

A satisfying, sustainable and fast way to get your compost.

I find making my own compost extremely satisfying and the Hotbin makes it easy to do and much faster than traditional methods. I am happy to be putting much of my food waste and garden clippings to good use. I recommend a Hotbin!

20 de janeiro de 2026
logótipo da HOTBIN Composting

Resposta da HOTBIN Composting

Thanks for the lovely review! We’re chuffed to hear you’re enjoying that satisfying “food to fertiliser” moment and that HOTBIN is helping you turn food waste and clippings into compost faster (and with less faff) than traditional heaps. Happy hot composting!

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