Arrived at hotel for check in, was told room is overbooked. Chargebacm dispute is still ongoing between bank and ugogo. Never again bros.
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Leia as opiniões dos outros
BUYER BEWARE. I made a reservation through the Hotels UGOGO (Hotelogical) site. They charged me a total fee and my understanding was this was the full fee. I was told that the hotel may charge me a... Ver mais
A empresa respondeu
Jamie at Best Hotel rates was an absolute breath of fresh air after dealing with the worst customer service I had ever experienced at the airport, which is the reason I booked the hotel. When my fligh... Ver mais
Prenotato soggiorno ad Agadir presso hotel tikidi beach pagato pure in anticipo anche se dicevano pagamento in hotel. Arriviamo non c'era prenotazione . Dopo vario tempo scoprono che e stato prenotato... Ver mais
Informações sobre a empresa
Escrito pela empresa
Save up to 70% off at over 400,000 hotels worldwide with exclusive access to unpublished hotel membership rates in top destinations around the globe.
Informações de contacto
CentralPoint, 45 Beech Street, EC2Y 8AD, London, Reino Unido
- +44 (0)808 164 6626
- customerservice@hotelogical.com
- www.hotelogical.com
1,8
Mau
131 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
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Very Helpful Staff
I had a hotel reservation, but unfortunately, I had to cancel my reservation early. Daniela and Jamie understood my situation and really helped me get a full refund. I would gladly book a hotel with them again in the future.
28 de janeiro de 2022
Opinião espontânea
Resposta da Hotelogical
Thanks for your assistance in resolving your reservation issue Jovany. It was a pleasure to help you.
Jamie was absolutely professional and…
Jamie was absolutely professional and very thoughtful! I highly recommend this company and Jamie's customer service was very much appreciated! Thank you again Jamie 💓
13 de janeiro de 2022
Opinião espontânea
Resposta da Hotelogical
Thanks Alicia.
We have used Hotelogical to book our last 5 trips to Mexico
We have used Hotelogical to book our trips to Mexico over the past couple of years and have always had great service and incredible pricing. Adelina has been our primary agent that we have used the past couple of years, and has always worked to get us the best pricing and communicate any special request. We will continue to use Hotelogical for our future bookings and fully recommend Hotelogical to all of our friends and family, looking to travel.
9 de novembro de 2021
Opinião espontânea
Resposta da Hotelogical
Glad we could assist you Robert.
I’ve used hotelogical dozens of times…
I’ve used hotelogical dozens of times while traveling for work and have never had a bad experience. They’re rates are always competitive and they’re customer service is incredibly prompt and has a distinct human touch. Since traveling is a large part of my career, I’ll be using hotelogical to take care of all of my lodging needs. 10/10 recommend for anyone booking hotels.
27 de outubro de 2021
Opinião espontânea
Resposta da Hotelogical
A pleasure to be of service Stephen.
More choice, better service and an inexpensive price. Can't beat it
I have found that there are more choices of different properties on Hotelogical. When I compare it to other travel services Hotelogical has great prices. If you have issues with your reservation Hotelogical customer is very helpful in finding the problem and resolving the issue. I will be using the service more often.
27 de outubro de 2021
Opinião espontânea
Resposta da Hotelogical
We appreciate the kind words Phil. Thanks.
Fantastic Experience
Fantastic Experience! I booked through Hotelogical and the site was easy to navigate and see all the options i was looking for. I called into customer support regarding questions I had related to availability and they were helpful and informative. I will definitely be using Hotelogical again. Thank you!
27 de outubro de 2021
Opinião espontânea
Resposta da Hotelogical
Thank you for the kind words Mike. We look forward to serving you in future.
Highly Recommend
Hotelogical helped me secure a great price on my hotel for a wedding weekend. They handled all coordination with the hotel and even helped me when I needed to make changes. Amazing customer service! I definitely recommend!
27 de outubro de 2021
Opinião espontânea
Resposta da Hotelogical
Thanks Bridget. Glad we could be of service and we hope you enjoyed the wedding!
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