Banner for Hot Tub Village

Hot Tub Village Opiniões 

147
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic experience from initial enquiry to meeting at the showroom where Kris answered all our queries efficiently and professionally. Post purchase there was further questions which were answered q... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service from the start Kris in showroom great no pressure for a sale and ran through everything and recommend what would be best for our needs highly recommend them without a doubt

A empresa respondeu

Classificada 5 em 5 estrelas

Both of you have been so helpful. Right from before we even purchased the hot tub you advised us on where it should be positioned. Installation was done on time with information pack given and know... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kris was informative not at all pushy and made buying are Jacuzzi 335 an easy decision and stress free. Delivery was straight forward arrived on time.

A empresa respondeu

Informações sobre a empresa

  1. Loja de banheiras de hidromassagem
  2. Centro de bem-estar
  3. Loja especializada em saunas
  4. Piscina
  5. Reparação de banheiras de hidromassagem

Sobre Hot Tub Village

Escrito pela empresa

Welcome to Hot Tub Village

Your award-winning hot tub superstore in Suffolk.

At Hot Tub Village, we are proud to be an award-winning Jacuzzi® retailer, offering premium-quality hot tubs at competitive prices. Whether you are looking for a luxurious hot tub, a revitalising swim spa or a relaxing sauna, our experienced team will help you find the perfect choice for your home.

Experience Unmatched Relaxation

Explore our extensive range of hot tubs and swim spas at our Suffolk showroom. You can also book a wet test and experience the rejuvenating benefits of Jacuzzi® hydromassage jets firsthand.

A Family Business Passionate About Customer Care

As a family-run business, we take pride in delivering exceptional customer service and meticulous attention to detail. From expert advice and professional installation to dependable aftercare support, we are committed to making your hot tub experience nothing short of excellent.

Visit Our Suffolk Showroom

Our showroom is open seven days a week, all year round.

Alongside our impressive selection of hot tubs, swim spas and saunas, we stock a wide range of accessories and water-care chemicals. We also provide professional servicing and ongoing support to help keep your spa in excellent condition.

Come and visit Hot Tub Village and let us help you create your own haven of relaxation.


Informações de contacto

Discover Your Perfect Jacuzzi®

Visit our Suffolk showroom and explore hot tubs, swim spas and saunas.

4,9

Excelente

TrustScore: 5 em 5

147 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(147)

8 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Highly recommended

Sales and after sales service are second to none
Cant recommend highly enough

30 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Thank you Sue for your very kind review.

Helen and Tony

Classificada 5 em 5 estrelas

Brilliant

Brilliant, Thank you. :-)

29 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Thank you Steve for the great review.

Helen and Tony

Classificada 5 em 5 estrelas

After a wary start with my Jacuzzi J …

After a wary start with my Jacuzzi J 210 I couldnt be more thrilled with the tub. Not only does it do what it says on the can but looks good as well. The customer service from Tony and Helen at Hot tub Village is first rate, nothing is too much trouble including home visits. Would highly recommend this product.

29 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Thank you Marion for the lovely review. Pleased to hear that you are enjoying the Hot Tub.

Helen and Tony

Classificada 5 em 5 estrelas

Great service from start

Great service from start to finish and the staff are fantastic have already recommended and will continue to do so !!!

28 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Thank you Mathew for the great review and your recommendations.

Helen and Tony

Classificada 5 em 5 estrelas

Hot Tub Village Helen & Tony

Extremely polite, helpful and informative

Very pleased with my Hot Tub thank you

Attentive after sales service too!

25 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Hi Mark Thank you so much for the great review. Helen & Tony

Classificada 5 em 5 estrelas

Recommend 100%

Firstly I would like to thank Helen and tony for all there help and assistance in delivery and installation also sorting out the 0%fianance !!! After sales and help with chemicals also spot on , we had viewed other hot tubs and found them to be a lot more expensive , we are very happy with the service provided by hot tub village and recommend them
100% it's a nice place to relax and chat with the family without distraction 😎

23 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Hi Dean,

Thank you for the great review, glad the family is enjoying the hot tub!

Helen and Tony.

Classificada 5 em 5 estrelas

Personalised service

A hot tub is an expensive buy and there's a lot of info to take on, so we considered our purchase carefully. We're glad we chose Hot Tub village. They have been very supportive throughout, even delivering chemicals to our door on Xmas eve!

23 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Hi Stephen,

Thank you so much for your great review.

Helen and Tony

Classificada 5 em 5 estrelas

Exemplary service, superb products and lovely people

I cannot fault the excellent service that we received from Tony and Helen at Hot tub village. We visited several times and were 'thoughtful' and took our time over our purchase decision. They were informative and helpful throughout and we never felt rushed or pressured to buy.

Delivery and installation all went well and the personal touches of a hamper and the initial support and information on maintenance was exemplary. Helen was always at the end of a phone to offer advice.

After sales service has also been excellent. We love our hot tub and I would strongly recommend Hot tub village.

22 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Hi Jane,

Thank you so much for your lovely review, so pleased you are enjoying the hot tub!

Helen and Tony

Classificada 4 em 5 estrelas

It was very good service the only …

It was very good service the only problem I have is that the explanation was mind blowing initially but the after care is brilliant

22 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Hi Jill,

Thank you for the great review. Apologies if we made the information mind boggling on the initial set up with the chemicals etc!
Please don't hesitate to contact us if you need any assistance at all.

Helen and Tony

Classificada 5 em 5 estrelas

Excellent service

Excellent service, great products, and nice people....

22 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Dear Stewart,

Thank you so much for your kind review.

Helen and Tony

Classificada 5 em 5 estrelas

Excellent service

We had a few initial problems with our hot tub after installation but these were speedily resolved by Tony and Helen. They were so helpful and went out of their way to deliver an excellent service. We are delighted with our hot tub which is continuing to provide many hours of relaxation a year on from our purchase.

22 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Hi Debbie,

Thank you so much for the great review.

Helen and Tony

Classificada 5 em 5 estrelas

Brilliant service and advice both pre …

Brilliant service and advice both pre and post sales. Helen and Tony were incredibly supportive and went way beyond a level or service I would expect.

22 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Hi Mark,

Thank you so much for your great review.

Helen and Tony

Classificada 5 em 5 estrelas

Excellent knowledge of products being …

Excellent knowledge of products being sold, instalation process was very competent. Friendly staff, nothing was too much trouble during purchase.

22 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Hi Chris,

Many thanks for your kind review.

Helen and Tony

Classificada 5 em 5 estrelas

I would definitely recommend this …

I would definitely recommend this company to purchase your hot tub from, they are very friendly and reliable to help with any problems you may come across . We have had our hot tub a couple of years and they have always been very helpful with any issues we have had.

22 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Hi Jane and Debbie,

Thank you so much for the kind review.

Helen and Tony

Classificada 5 em 5 estrelas

Been to few hot tub places and all they …

Been to few hot tub places and all they tried to do was sell me one and not let me have a chance to think. Hot tub village is by far the best place we have been. So helpful and that's why I purchased a hot tub from them. Also there after care service is amazing both of them so helpful. And it's nice to get our chemicals from them. Would allways recommend them. Ollie Steph.

22 de agosto de 2017
Opinião espontânea
logótipo da Hot Tub Village

Resposta da Hot Tub Village

Hi Ollie and Steph,

Thank you so much for the lovely review.

Helen and Tony

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais