House of Kojo Opiniões 

4186
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lovely good quality plants. The packaging was great too, they really took care to ensure the plant doesn't get too stressed during transit. Only thing, would like to know more about my order status af... Ver mais

Classificada 5 em 5 estrelas

House of Kojo is my favourite online plant shop. The plants are always carefully packed and arrive in perfect shape. Customer service is always very friendly and happy to help with questions about... Ver mais

Classificada 3 em 5 estrelas

There was confusion around who was delivering the packages. First was told UPS and then the tracker kept saying they don't have my order yet. Turns out parcel force delivered it instead but to my neig... Ver mais

Classificada 5 em 5 estrelas

My second purchase from House of Kojo, beautiful healthy plants! Sadly my delivery driver did not take as much care and threw my parcel over a 6ft gate. Luckily one of my plants survived intact due t... Ver mais

Informações sobre a empresa

  1. Centro de jardinagem
  2. Entrega de flores
  3. Mercado de flores
  4. Designer de interiores
  5. Plant Display Store
  6. Viveiro de plantas

Escrito pela empresa

Your go-to for rare house plants delivered straight to your door.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(4186)

82 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Quality experience

Lovely good quality plants. The packaging was great too, they really took care to ensure the plant doesn't get too stressed during transit. Only thing, would like to know more about my order status after the purchase since there is a 3-4 day waitime before they actually send it your way.

6 de julho de 2026
Classificada 5 em 5 estrelas

Great Company …

Helpfully laid out care instructions for each purchased plant, very well packaged and great healthy plants. Would recommend and also definitely use again.

28 de maio de 2026
Classificada 1 em 5 estrelas

Do not waste your time or money here!

I ordered for the first time and was sent a very badly damaged Devil's Ivy Pothos plant. Was only offered a 30% refund. They speak so highly of their excellent product standards but send total crap. I will never buy from them again. I ordered from Beards & Daises and received a really good product and service.

7 de maio de 2026
logótipo da House of Kojo

Resposta da House of Kojo

Hi Jat,

Thank you for taking the time to share your feedback. We genuinely want every customer to be thrilled with their new plants, so we are sorry to hear that your Pothos didn't meet your expectations.

Upon reviewing the photos you provided, we noted that out of approximately 20 healthy leaves on your Pothos, two had tears and two showed minor scarring from the natural unfurling process. There is also a photo of the aerial roots which appear to be in great health - incase it was thought to be something else. While we understand any blemish can be disappointing, the plant itself is very healthy and this particular plant grows very quickly.

We offered a 30% cash refund or a 50% store credit because we felt this was a fair and proportionate resolution for what would be considered relatively minor cosmetic wear on a healthy living plant. We are glad we were able to process the 30% refund you accepted.

We ship thousands of plants every month and unfortunately it is the case that the odd plant will arrive in less than perfect condition. I am sorry that this was the case for yourself.

We appreciate you giving us a try, and we wish you the best with your indoor jungle moving forward.

Best regards,
The House of Kojo Team

Classificada 5 em 5 estrelas

Packaged well

Really impressed with this company. Great plants and very well packaged ☺️ I recommend 💯

1 de maio de 2026
Classificada 5 em 5 estrelas

jungle mix

We ordered the jungle mix, and it’s fantastic—top-quality with amazing packaging! The clay pebbles are excellent, and the insecticidal worked wonders. Thank you so much! I’m so excited to see how our jungle plants thrive over the summer.

27 de fevereiro de 2026

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