My journey with Houzz has been great from the start. It is a brilliant platform, but what really stands out is their commitment to helping you succeed through their onboarding process. I’ve been havi... Ver mais
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Said is a great account manager. The way that he initiated contact, picked up the phone and called into our office, without being 'pitchy' or focused only on sales, was genuinely personable. I h... Ver mais
1 to 1 personal advise on specific projects. Patient and easy to communicate with. Always happy to help Joe is a great rep for Houzz
If I could give zero I would, they sell you a dream and never fulfil there part. We signed up over a year ago paying over £400 a month taking multiple packages and haven’t landed 1 lead, all the l... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Enhance Your Home From Idea to “Done” Inspiration, advice, and the pros to make home happen — open the door to where it all comes together, right here at Houzz. Design Inspo for Every Space Spark your vision by browsing thousands of stunning home photos. Get Ideas → Local Pros for Every Project Hire hometown experts and stay on top of your project’s progress. Find Professionals → Run Your Business Under One Roof Built for home professionals of all trades, Houzz Pro has the tools to manage projects, impress clients, and bring ideas to life. Try for Free
Informações de contacto
Hamilton Avenue 285, 94301, Palo Alto, Estados Unidos da América
- www.houzz.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always happy to help and advise
1 to 1 personal advise on specific projects. Patient and easy to communicate with. Always happy to help
Joe is a great rep for Houzz
My Excellent platform backed by fantastic onboarding with Houzz has been great…
My journey with Houzz has been great from the start. It is a brilliant platform, but what really stands out is their commitment to helping you succeed through their onboarding process. I’ve been having regular sessions with Sheila, and her live demonstrations of Houzz Pro features and benefits have completely flattened the learning curve. Seeing everything working in real time ensures I am maximising the value of my subscription. Highly recommend!
Said is who you need!
Said is a great account manager. The way that he initiated contact, picked up the phone and called into our office, without being 'pitchy' or focused only on sales, was genuinely personable.
I held some reservations when it came to picking a platform and I felt Houzz to be quite pricey, however, Said quelled concerns, showed value where necessary and broke down the offering of their platform clearly, with easy to action next steps. Out of all the account managers I have worked with, he is truly an asset to his organisation and makes you feel that there is still hope in the sales world!
Stellar guy, great professional. Would definitely advise you to work with this gentleman.
Working with Houzz is helping my…
Working with Houzz is helping my business see many more potential clients.
I run a Lighting Business
My Houzz profile was suspended after their own platform logged me out mid-edit, with no notification given.
When I chased it up, I was told my account had been "suspended indefinitely as your current activity doesn't match our platform."
After calling and providing full business details, I was told I'd been flagged as "Beauty, Care and Holistic Health", despite selling nothing light household/business bulbs and lamps.
I asked for a review and offered to adjust my wording if needed. I was told it would take two weeks. That deadline passed with no update, and when I followed up I was simply told they were sticking to their decision, no real explanation, despite my website clearly showing what I actually sell.
Houzz only seem to support lighting that promotes blue light. A small business, incorrectly categorised, deserved guidance to become compliant, not an indefinite suspension.
So far so good
So far so good, not sure where the poor reviews have come from, all seem to be fairly historic. So far my experience has been good, no doubt there may be limitations to the software but what I’ve seen to date is definitely positive.

Resposta da Houzz UK
10 out of 10 for Said
I spoke to Said and, although we ultimately decided that Houzz wasn't the right fit for our business, I cannot recommend him highly enough.
He was incredibly helpful, patient, and knowledgeable throughout. No question was too much trouble, and he consistently went out of his way to find answers, offer solutions, and make sure we understood the platform.
While Houzz itself wasn't the right fit for us, the support we received from Said was exceptional. If you're considering Houzz and have the opportunity to speak with him, you'll be in very capable hands. He leaves no stone unturned and genuinely wants to help you make the right decision for your business.
A real credit to the Houzz team.

Resposta da Houzz UK
Is this company fictional
Is this company fictional? Their UK address certainly is. Also no register at Companies House. Beware this may be a scam!

Resposta da Houzz UK
Shelia has been so helpful taking me…
Shelia has been so helpful taking me through the platform and showing me what it can do.Game changer for my business.

Resposta da Houzz UK
A well structured company!
A well structured company, they are a huge benefit to our business and have offered great support from day 1.
We use Houzz pro for advertising, web services, CRM, quoting, invoicing and project managing and the feedback from our customers is always how well presented and organised our quotes and processes seem to be!

Resposta da Houzz UK
Said provided outstanding customer…
Said provided outstanding customer support. He was polite, attentive, and solved my issue smoothly. It’s rare to receive such great service — thank you!

Resposta da Houzz UK
Houzz tried extremely hard to get the…
Houzz tried extremely hard to get the systems right for you to use in your trade and are always looking to improve or add more facilities as they progress. Great bit of kit

Resposta da Houzz UK
Amazing service & delivery of the…
Amazing service & delivery of the onboarding by Shiela Perez
Best product
Best product ! Well spent money !! So happy to be using Houzz .
Avoid the Houzz website and do not…
Avoid the Houzz website and do not trust reviews. They don't allow negative reviews. I tried to raise the alarm for others after a terrible experience having paid and not received a Hacker UK kitchen from Marc Antony at Luxury for Living who advertises on this website (in addition to my legal actions). My architect also encouraged me to leave a positive review for them 'too early' in our working relationship now I realise reviews there are overblown - approach with caution!!
Riaza was incredibly professional
Riaza was incredibly understanding, clear, and encouraging.
I really appreciate her input and her explanation of how to use the platform.
Her professionalism and supportive approach made me feel comfortable and more motivated.
Houzz won’t allow negative reviews and…
Houzz won’t allow negative reviews and refuse to say why. They appear to be leaches on the building trade. The more names on the books the better for them. Don’t matter if there clients are criminals or not
Just getting used to platform looks…
Just getting used to platform looks positive and looking forward to moving forearm working with our business.
Avoid this organisation if you’re a…
Avoid this organisation if you’re a construction company.
We paid Houzz more than £5k over a 3 year period and received no real leads from potential clients . We didn’t get a single day’s work through Houzz for that money.
It’s a total scam . Those we did receive were always around the subscription renewal time and either didn’t respond to our emails or calls . I believe they were fake enquiries to encourage us to sign up for more of the same poor service.
We now get all our work through word of mouth .
Don't Look Elsewhere
I wouldn't go anywhere else if I wanted any architectural/structural work done in the future. The whole process of planning through to completion of works was seamless as a result of the advice and support provided by Emma throughout the project (kitchen alteration works).
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