I went into the Ealing Store on Saturday 18 December 2021 to enquire about a battery being replaced in a Rotary watch. The assistant who dealt with me advised that it would be necessary to send the... Ver mais
A empresa respondeu
Localização
Alterar localização70 Ealing Broadway Centre, The Broadway, W5 5JY Ealing, Ealing Broadway, GB
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Leia as opiniões dos outros
Excellent service, I felt I was receiving genuine help to select the best piece to suit my needs. Based on this experience I would go back to the Ealing Broadway branch in West London.
Had a watch battery changed for a child’s watch. It took just ten minutes, Staff were helpful and efficient and the price was half of another chain I had contacted.
Really good customer service! The advisor was very helpful, great chat! Quick and efficient
Informações sobre a empresa
- Ourivesaria
- Serviço de colocação de brincos
- Reparação de jóias
- Reparação de relógios de pulso
- Relojoaria
Sobre H.Samuel - Ealing
Escrito pela empresa
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Informações de contacto
70 Ealing Broadway Centre, The Broadway, W5 5JY, Ealing, Ealing Broadway, Reino Unido
- 02085798860
4,1
Bom
14 opiniões
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Bad service at the Ealing store of H Samuel
I went into the Ealing Store on Saturday 18 December 2021 to enquire about a battery being replaced in a Rotary watch. The assistant who dealt with me advised that it would be necessary to send the watch away. He was clearly determined to be unhelpful as when I said that this would not be a problem, he replied that they were not accepting watches for any kind of servicing before Christmas. The person concerned clearly resents his job
25 de dezembro de 2021
Opinião espontânea
Resposta da H.Samuel - Ealing
Hello Bik, Thank you for taking the time to provide feedback on your experience in store. I am so sorry to hear that the service you had from this store was not great. I will pass this feedback onto the store manager, so they can look into this. However if you are still waiting to have your battery changed or if you did not hand this into store, please call us on 0800 458 1065 option 3 and quote 01820919, and we will be more than happy to help you. Kind regards Luke
Happy with watch battery replacement
Had a watch battery changed for a child’s watch. It took just ten minutes, Staff were helpful and efficient and the price was half of another chain I had contacted.
30 de junho de 2021
Staff were very helpful and nice.
30 de junho de 2021
Helpful and efficient
The staff were very helpful and quickly and efficiently completed our purchase.
23 de junho de 2021
Staff at H Samuel in Ealing Broadway…
Staff at H Samuel in Ealing Broadway Shopping Centre very efficient
14 de junho de 2021
Excellent service
Excellent service, I felt I was receiving genuine help to select the best piece to suit my needs. Based on this experience I would go back to the Ealing Broadway branch in West London.
11 de junho de 2021
I am happy with the earing I purchased…
I am happy with the earing I purchased and the shop assistant was very polite and helpful.
5 de junho de 2021
Reoaired my watch and handle with…
Repaired my watch and handle with pristine care.
27 de maio de 2021
Amazing customer service
Amazing customer service from blonde guy (I think his name's Josh).
18 de maio de 2021
Great customer service
Really good customer service! The advisor was very helpful, great chat! Quick and efficient
18 de maio de 2021
Excellent watch for the price & safe…
Excellent watch for the price & safe click & collect. Very happy
11 de maio de 2021
Good customer service
6 de maio de 2021
The customer service was 11/10 the…
The customer service was 11/10 the woman who delt with me was outstanding and very helpful
5 de maio de 2021
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