H.Samuel - Nottingham Opiniões 

40
TrustScore: 4 em 5

3,9

90 Victoria Centre, NG1 3QE Nottingham, Nottingham Victoria, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went in-store at the victoria centre in Nottingham and the staff were both lovely and helpful. I have a daughter with ADHD who ended up playing with the ring sizers whilst we talked about engagement... Ver mais

Classificada 1 em 5 estrelas

I would like to leave this review as I was so shocked. We visited the H Samual branch Victoria Center Nottingham, was greeted by a lovely young assistant who was helping us with a wedding b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Nottingham H. Samuel jewellery store one of their stuff Nembers was very helpful with informations of any Jewellery's from to chooseing with my persunts supervision only with my persunt my Mum onl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have ordered this beautiful earings for my friends birthday. Now on sale is really good price and beautiful looking. Easy to use website and a lots of great choices. Also the delivery, the packing v... Ver mais


Informações sobre a empresa

  1. Ourivesaria
  2. Serviço de colocação de brincos
  3. Reparação de jóias
  4. Reparação de relógios de pulso
  5. Relojoaria

Sobre H.Samuel - Nottingham

Escrito pela empresa

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Informações de contacto

  • 90 Victoria Centre, NG1 3QE, Nottingham, Nottingham Victoria, Reino Unido

  • 01159418217

3,9

Bom

TrustScore: 4 em 5

40 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(40)

1697 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

Badly dressed, mannered and rude

Firstly, shouldn't professional jewellers have a dress sense that is smart – not what I found as a repulsively mannered, inarticulate young man with bad posture wearing a very ugly polo shirt, and baggy trousers called *Jordon." I get HSamuels isn’t up there with Ernest and Jones, but at least make a basic effort! The only person who looked like a jeweller was the younger woman whom I thought displayed infinitely more professionalism than her two, frankly, infantile colleagues.

Secondly, even if his awful dress sense wasn't enough to put you off, try his appalling manner, which was so rude, it made me want to storm out. I wonder why, before I even opened my mouth, his manager took what was obviously an instant dislike to me. I get that you can't allow multiple coupons on a transaction but to snap and be short with me was highly unprofessional on her part; there are better ways to articulate things. I understand that maybe she might be having a bad day and heard she did later apologise, so I guess I can excuse her...

The aforementioned young man himself, though, was very confrontational and short with me when he refused a refund saying he couldn’t because the vouchers had gone through the till – even though one of them was instantly refundable. His behaviour was beyond embarrassing and unlike anything having seen from someone working in retail.
The Leeds store sorted this mess out for me and the manager there was wonderful and helpful.

I would avoid this store in future and please shop elsewhere.

30 de setembro de 2021
Opinião espontânea
logótipo da H.Samuel - Nottingham

Resposta da H.Samuel - Nottingham

Good Morning, and thank you very much for taking the time to leave your feedback.

We are sorry to hear about the experience you felt you had within store, but we are happy to hear you managed to rectify the issues Within another store.

If you would like to discuss this feedback with us further, Please call on 0800 458 1065, and quote reference your number 01757157, to a member of our customer services team.

Kind regards,
-Nova

Classificada 5 em 5 estrelas

Fantastic!

Fantastic service from the lady, whose name I have now annoyingly forgotten!!
I had come over to visit my daughter in Nottingham from London and all I can say is the service was brilliant 👏🏾👌🏾
The lady made us feel welcome, valued and appreciated our custom. Customer service the right way! Couldn't of been better.

20 de junho de 2021
Classificada 5 em 5 estrelas

Watch purchase.

I enjoyed my experience at H.Samuel The staff was polite and helpful of which that was added bonus in Nottingham store of me purchasing a new watch,I will be going in again soon.

19 de junho de 2021
Classificada 5 em 5 estrelas

Pleasant and knowledgeable staff

Very enjoyable visit, staff were happy to help and had knowledge about the watch i ended up buying. I had fully researched it in advance so it was to have it confirmed by staff who obviously know what they are selling.

3 de junho de 2021
Classificada 5 em 5 estrelas

Lovely friendly and helpful staff

Lovely friendly and helpful staff. They were so patient with me because I kept changing my mind and I was choosing quite an emotional piece of jewlery so it wasn't easy. Nothing was too much trouble and the rings we bought were perfect. We took out the insurance but no issues so far :) best place for value for money.

18 de maio de 2021

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