Really happy to find a watch I was looking for. Becky Ward, at the Reading branch was engaging, helpful, kind, informative and attentive. I had a brief but pleasurable conversation with her about all... Ver mais
A empresa respondeu
Localização
Alterar localização14, Holly Brook Mall, The Oracle Centre, RG1 2AQ Reading, Reading Oracle, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We came in for a man’s wedding band and Ellen treated us so well. She was professional and warm and incredibly knowledgeable. She was very patient and made sure we got exactly what we were looking for... Ver mais
Worst online experience. Ordered something they haven't delivered yet eventhough they promised a delivery date. They only looked at the order when I asked them to do so. Customer service is rubbish, t... Ver mais
A empresa respondeu
We had a fantastic experience today with Bella at your Reading Oracle store. I had booked online for my daughter to have her thirds pierced, but then I wanted to get my seconds done and my... Ver mais
Informações sobre a empresa
- Ourivesaria
- Serviço de colocação de brincos
- Reparação de jóias
- Reparação de relógios de pulso
- Relojoaria
Sobre H.Samuel - Reading
Escrito pela empresa
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Informações de contacto
14, Holly Brook Mall, The Oracle Centre, RG1 2AQ, Reading, Reading Oracle, Reino Unido
- 01189719023
4,7
Excelente
48 opiniões
Sem histórico recente de solicitação de opiniões
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Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very quick service and friendly staff.
13 de maio de 2021
A little more care.
I had a repair carried out and whilst there, my wife saw a matching necklace and bracelet set she liked.
Repair fine to the fastener on a curb chain and the St Christopher was also polished. However, they kept the old fastener which they will obviously add to their scrap and make more money from it!
Regarding the set for my wife, this was a four figure item originaly priced, reduced in a sale. It was in a nice box. The box had a sticky lable on the outside of the box lid. It was unsightly and in attempting to remove it at home the box lid got damaged as the lable was exceptionally sticky!
The necklace and chain were also put back in the box, after my wife tried them on, twisted.
More attention to detail required.
Five stars would have been awarded otherwise as the staff were friendly and helpful.
13 de maio de 2021
Great value, great service, great jewellers!
Was looking for a watch and found exactly what I was looking for. Was even luckier as the shop was having a sale with an additional 20% off! Excellent bargain! Got myself a superb Citizen SS chronograph men's watch. The customer service was great and I left the shop feeling overjoyed. Definitely would recommend this jewellers. VERY happy customer.
11 de maio de 2021
I had a very good experience at this store
I had a very good experience at this store, I have left happy and satisfied because the ladies working there took their time to help me purchase what I needed. I would recommend this store to anyone. Thank you 😊
11 de maio de 2021
Helpful and friendly service
Helpful and friendly service. I got two very beautiful Stirling silver chains, one for under £10 and the second for under £15. A lovely selection and they even polished the chains for me.
4 de maio de 2021
Good staff and service
Service received by us was very good.
Made me buy another watch the same day.
4 de maio de 2021
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Upset and disappointed
Unfortunately the only thing delivered to me was an empty box. This was now a week ago and although my husband bought and paid for the ring.I still do not have it. I have been promised by various members of your team that it is being investigated. Meanwhile my 60th birthday has arrived and gone and I don't have my ring, or any sign that this will change. I am left feeling very upset and very disappointed in your service
4 de maio de 2021
Resposta da H.Samuel - Reading
Hello Pauline, Thank you for taking the time to write this review! I am so sorry that your order was delivered and the item was not in the box. I can see that under case 01653822, my colleague has been in contact with you, and this seems like it is being sorted with a store. I will email her to give you a call with an update. Regards Luke
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