Andy at the Wolverhampton store was fantastic! We went into another store right before to look for wedding rings and were disappointed by the service, came into h samuel and Andy was so helpful. He di... Ver mais
Localização
Alterar localização39 The Gallery, Mander Centre, WV1 3NJ Wolverhampton, Wolverhampton Mander, GB
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Walked into the store which was very empty. The two sales assistances were too busy to acknowledge me. After a few minutes of browsing I approached them to which one of the sales assistant just moved.... Ver mais
A empresa respondeu
Excellent customer service from the person who attended to us. We didn't catch his name unfortunately but was a pleasure to learn he's been working at H.Samuel for 25 years now. Anyway, the rings... Ver mais
Quick and easy process. Excellent selection of products at reasonable prices. Website can be a bit slow on a mobile device, but works perfectly on a laptop. Overall experience is very good with staff... Ver mais
A empresa respondeu
Informações sobre a empresa
- Ourivesaria
- Serviço de colocação de brincos
- Reparação de jóias
- Reparação de relógios de pulso
- Relojoaria
Sobre H.Samuel - Wolverhampton
Escrito pela empresa
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Informações de contacto
39 The Gallery, Mander Centre, WV1 3NJ, Wolverhampton, Wolverhampton Mander, Reino Unido
- 01902796910
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Andy at the Wolverhampton store was…
Andy at the Wolverhampton store was fantastic! We went into another store right before to look for wedding rings and were disappointed by the service, came into h samuel and Andy was so helpful. He didn't mind us both trying on pretty much every ring, he gave incredible advice and wasn't pushy for sales at all (he even encouraged taking photos to look at for a few days, to then come back to purchase once we were 100% happy). We both picked a ring that day and love them, Andy is a credit to the company and is the reason we ended up purchasing that day. I cannot recommend him enough for help in store! We've now collected our rings, they fit perfectly and we cannot wait to wear them. Thanks so much for your help Andy!
Nice and easy online
Nice and easy online, but did go to shop first which staff were amazing
Ian Griffiths was a top guy today very…
Ian Griffiths was a top guy today very friendly professional and helpful.
Rachel just awesome at what she does..
Rachel just awesome at what she does... Bless her
Great Customer Service
We went into the Wolverhampton store today to buy 2 wedding bands. We were greeted by Ian, who was incredibly helpful, knowledgeable and patient. Even in the short amount of time we were in the store, you could tell he valued us as customers and wanted us to leave with the correct items not the most expensive ones. Truly a great shopping experience and will return in the future due to this experience.
Thanks Ian.
Excellent customer service from the person who…
Excellent customer service from the person who attended to us.
We didn't catch his name unfortunately but was a pleasure to learn he's been working at H.Samuel for 25 years now. Anyway, the rings were gotten today; I love mine and my husband loves his too.
I'll be back in a few weeks/months hopefully with more swelling reviews as I hope our rings don't fade like someone's whose review I have just read.
The wonderful Wolverhampton store staff…
The wonderful Wolverhampton store staff helped me with my correct ring size and I ordered 2 rings delivered quickly to the store. Returned the one and kept the other. Sharon, Rachel and Andy could not have been more helpful, friendly and professional, especially Sharon who gave me a voucher after waiting patiently while there were glitches with both tills and the sale could not be completed.
Poderá usar IA para responderLer mais
Quick and easy process
Quick and easy process. Excellent selection of products at reasonable prices. Website can be a bit slow on a mobile device, but works perfectly on a laptop. Overall experience is very good with staff in stores being friendly and helpful if there's an issue.

Resposta da H.Samuel - Wolverhampton
Guess Top Gun Gold Tone Men's
Wolverhampton Branch Mander Centre. Went in to collect, Guess Top Gun Men's Gold Tone. Andy served me and he did an excellent job of face to face customer service, he adjusted the watch band and set the time, date functions etc. Andy was very efficient and a capable member of staff. Well done
Hugo Boss Sport Chrono…
Another great experience at H Samuel Wolverhampton branch. Rachel M served me brought a Hugo Boss sports Chronograph. She adjusted the watch to fit my wrist. Well done will return again. Mr A Evans.
Great help with employees and very…
Great help with employees and very helpful.
Poor customer service
Walked into the store which was very empty. The two sales assistances were too busy to acknowledge me. After a few minutes of browsing I approached them to which one of the sales assistant just moved. As I began to ask questions about watch repair service the SA was looking down at me in a rude way as if I was just wasting time. I was also looking forward to buying a ring and now will look elsewhere.

Resposta da H.Samuel - Wolverhampton
I would not even leave one star ...when…
I would not even leave one star ...when you purchase a 1000 ring for the diamonds to fall out not once but twice !!! Then you have to pay yourself to repair as they won't accept that there product is faulty ....stay away from this place , read reviews they tell everyone that the item isn't faulty and you have a charge ....disgraceful place !!!

Resposta da H.Samuel - Wolverhampton
friendly helpful staff good seection of…
friendly helpful staff good seection of items
Staff was very helpful and demonstrated…
Staff was very helpful and demonstrated the product bought to allow me to see the actual size which was very helpful.⁹
The assistant Karch was very helpful
The assistant Karch was very helpful , great service!
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