Feeling a bit peeved. I took my ingolsole watch to Worthing Samuels for a battery. Was told it would have to sent away. Paid £35 and after a couple of weeks was told battery could not be fitted as the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Feeling a bit peeved. I took my ingolsole watch to Worthing Samuels for a battery. Was told it would have to sent away. Paid £35 and after a couple of weeks was told battery could not be fitted as the... Ver mais
A empresa respondeu
I took my husbands digital Casio Watch into H Samuel as he could not work out how to reset it after a new battery was fitted elsewhere. Becky kindly reset the watch at no charge. Becky was very help... Ver mais
Massive shoutout to Tim at H. Samuel Worthing. My wedding band had lost its shape, and he not only reshaped it perfectly but gave it a proper clean too. It looks better than it has in years. Super fri... Ver mais
Popped in the other day with a ring that was misshaped and they reshaped my ring there and then and also gave it a polish and it looked amazing and it cost absolutely nothing great service can definit... Ver mais
A empresa respondeu
Escrito pela empresa
15-19 Montague Street, BN11 3AX, Worthing, Worthing, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went to fix my necklace o 04/04/2023 and my experience was amazing, I felt very well treated, and the service was amazing.
Thanks Tim for the amazing work and for being very professional. I hope you should teach some people the meaning of deal with people. Great for you as a Human being and good for the company reputation.
Went to HS Samuel's Worthing to get our Wedding Rings from Tim - he was so helpful it was unbelievable - from style help to information about the metals he knows his stuff & is honest with it too! So wedding rings now purchased I went in to get Bridesmaid bracelets and Tim was excellent at helping pick out the right type & at a great cost! Thanks Tim for all your help & I am sure we will see you again soon! Kerry & Graham
Feeling a bit peeved. I took my ingolsole watch to Worthing Samuels for a battery. Was told it would have to sent away. Paid £35 and after a couple of weeks was told battery could not be fitted as the model was no longer made.Ref:R-13197768-C2BO. After picking the watch up I took it to another watch repairer. Took 10 minutes to fit a new battery. Now it’s working fine.

Resposta da H.Samuel - Worthing
Had great service from Tim and the team at the Worthing branch. Bought some earrings for Xmas for my wife which subsequently broke. Returned them quibble free with a new pair arriving in less than 24 hours . Thank you
Excellent service from Becky - very polite, helpful and not at all annoyed when I took my purchase back 10 minutes after buying it and changed it for something else! Thank you!
I was very pleased with the service I received recently from Dana she was very polite and courteous al through the sale of my watch .
I went in for a replacement wedding ring. I fell in love with the one I now have and was given 20% off. I was thrilled. I took out 5 years' insurance at an incredible price and managed to buy my husband a watch for his birthday at 60% off. I paid less than the value of the ring for all this. The gentleman who served me was more than helpful.
Really helpful young lady xx Worthing branch x
The young lady who served me , was absolutely amazing I took my kids in to purchase a pair off earrings for there mum and the service was literally second to none and I will be back in the future
Polite and friendly service throughout - by phone or in store. Excellent.
Great customer service. Order only took 3 days to arrive and communication from the shop was really helpful.
Helpful and courteous staff. Excellent communication re my order and collection. Good price..thrilled with my purchases which were in the sale with an extra 20% off plus £25 off over £75. A bargain!
Very good service,everything I needed to know about the items I purchased was explained very well.Staff welcoming and polite.
Very polite and we'll trained staff. Did everything she could to get me the best price possible.
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