Says on there website they post. When you pay online they take your money and address. Then get a call from a guy with an attitude saying collection in store only, you’ll get refunded. Now have to wai... Ver mais
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Leia as opiniões dos outros
Couldn't fault HSS, best price for the drill I was after which was listed on Google Shopping. First online order from HSS but trusted the brand as recognised them for their national chain of hire shop... Ver mais
We used this company online to buy some sanding discs and a sanding pad for our orbital sander. They spotted that the two items were of different sizes, accidentally chosen wrongly by us, and rang to... Ver mais
From my enquiry call to the technical details supplied the service was very proffessional. The team knew their products well & convinced me to buy from them. Excellent delivery service which arrived a... Ver mais
Informações sobre a empresa
Escrito pela empresa
HSSTOOLSHOP.co.uk is a division of Hire Services (Southern) Ltd. We have been providing an excellent Tool & Plant Hire and Equipment Sales Service to Surrey and the surrounding areas since 1972... With our website, we're able to offer a fantastic range of power tools across the UK and Europe whilst still providing the same high standard of customer service.
Informações de contacto
3 Manor Way, GU22 9JX, Old Woking
- 01483 740960
- info@hsstoolshop.co.uk
- www.hsstoolshop.co.uk
2,2
Mau
457 opiniões
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Says on there website they post they don’t
Says on there website they post. When you pay online they take your money and address. Then get a call from a guy with an attitude saying collection in store only, you’ll get refunded. Now have to wait up to ten days to get refund. Stay clear. Stihl HS 87T 40”
23 de junho de 2025
Opinião espontânea
Resposta da hsstoolshop.co.uk
Dear Mr Cain,
I’m so sorry you feel this way. Obviously, you missed or misunderstood the big, bold writing at the top of the product page that stated “THIS PRODUCT IS FOR COLLECTION IN STORE & LOCAL DELIVERY ONLY. Click here to see if we deliver to your area”. Just think, if you had clicked there you would have seen that we don’t deliver that product to your postcode area, you wouldn’t have placed the order, we wouldn’t have had to refund and you wouldn’t have had to tap angrily away on your keyboard to vent your anger at your own stupidity. But don’t worry, we’ll give you another chance to avoid this calamitous path.
But then you obviously missed or misunderstood the bit under “Delivery Options” where it only listed “Collect in Store – Old Woking, GU22 9JX” so the calamitous journey continues and gets us to where we are today.
Now the issue with the refund. You placed the order Friday evening after we had closed and we refunded your payment on the Monday morning once you had confirmed that you would not be collecting - so not really sure how you manage to get ten days from a weekend.
So much more affordable vs others
So much more affordable vs. others, very easy to deal with and reliable.
2 de outubro de 2024
Opinião espontânea
Great service.
I have twice used HSS toll hire in Colchester. The woman that works there is very helpful, really polite and friendly. On both occasions I have received a great service.
26 de julho de 2022
Opinião espontânea
Ordered and received them within 24 hours, amazing service.
Managed to severely damage my Stihl pruner saw but found that HSS had the parts I needed. Ordered and received them within 24 hours, amazing service. My query to confirm I was ordering the right parts was answered quickly which was very helpful.
25 de fevereiro de 2022
Opinião espontânea
Like a kid in a toy shop
Like a kid in a toy shop. Always buy my stuff from here. It's a mans happy place.
31 de março de 2019
Opinião espontânea
Would definately use again
Would definately use again. Good price and good service
11 de janeiro de 2019
Opinião espontânea
Will definitely use again
Brilliant service and rapid delivery. Couldn't find anywhere cheaper to buy a few DIY bits I needed. Would HIGHLY recommend.
13 de novembro de 2017
Opinião espontânea
Great selection of products and always …
Great selection of products and always arrive really fast. Recommend to anyone.
17 de julho de 2017
Opinião espontânea
Good price and quick delivery.
I found the cheapest price for the cordless drill I wanted, the delivery was quick and item as specified.
18 de junho de 2016
Opinião espontânea
Great service!
The website was simple to use, and the order was executed and delivered promptly, exactly as promised. We have used HSS Tool Shop before and we will use them again.
17 de junho de 2016
Opinião espontânea
Fantastic customer service.
Fantastic customer service. Speedy delivery. Excellent all round.
17 de junho de 2016
Opinião espontânea
Excellent and efficient
Very good service. Especially liked delivery arrangements and instructions possible.
24 de maio de 2016
Opinião espontânea
Replacement drill
I purchase a drill only major brand
Quick delivery and updates on tracking
Best of all the drill is better than expected
Will definitely use again
23 de maio de 2016
Opinião espontânea
Dust bags for Makita 440
Excellent services and good price, delivery was spot on! Very pleased with the dust bags!
18 de maio de 2016
Opinião espontânea
Express service.
Ordered goods one day and they arrived next morning.
12 de maio de 2016
Opinião espontânea
Excellent.
A good price for the product & excellent service in everyway.
4 de maio de 2016
Opinião espontânea
Best price i found
Was looking for a milwaukee drill and came away with a combo kit for less than i thought! Fast delivery too, wouldnt hesitate next time to try hsstool
2 de maio de 2016
Opinião espontânea
18v Makita trimmer
Very fast delivery A*****
However the box was damaged it looked like it was ripped opened by someone else and sent back to the warehouse but the product was all good
A*****
29 de abril de 2016
Opinião espontânea
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