We recently started offering 0% finance to our kitchen customers, as for religious reasons we could not offer interest-based finance. Steve helped us get everything set up through Ideal4Finance, and t... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I had to go through this company to partially fund replacement doors and windows. They contacted me before the job was even finished to asked if I was happy that the work was done. Shortly afte... Ver mais
A empresa respondeu
Friendly staff in store, was able to ask questions and take our time looking around without being pestered. easy to apply on line for product which we order and 3 seater and 2 seater sofa set. Co... Ver mais
We have just signed up with ideal4finance and already completed a sale on finance within the first week. Stephen Fairhust came out to our office to discuss the benefits and left us making the simple c... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We recognise that sometimes customers need help in spreading the cost of purchases. This can be done by breaking the cost down into smaller, equal monthly installments. Spread the cost of any purchase over a period of time, making it possible for you to finance the important things in life.
Informações de contacto
4,5
Excelente
753 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy straight forward process
6 de maio de 2025
Resposta da Ideal4Finance
Thank you for your review Waqar. We are glad we were able to help you and we really appreciate your feedback 😊
Complaint resolved
Updated Review
Good response following my complaint - with a lot of detail sent over. I appreciate the effort taken to resolve
Original Review
Very disappointing company to work with from a customer perspective. There was no ability to answer questions from us on our finance agreement - everything was referred to the ultimate lender (without any help from Ideal4Finance). It’s hard to understand what value they brought to the transaction from a lendee point of view
30 de abril de 2025
Opinião espontânea
Resposta da Ideal4Finance
Dear James. We are very sorry about this as we certainly make every effort to assist every loan applicant who contacts us, and we receive a great deal of excellent feedback about this process. We know that a member of our loans team was in touch with you during your application and provided all the information she was able to. Some aspects of the process have to be dealt with by the lender directly and we can only apologise if your contact with them was not as helpful as you hoped. We are happy to reach out to a senior contact at the lender to help rectify your issues and a member of our team will get in touch with you to discuss this. Apologies once again and thank you for your feedback.
Resposta da Ideal4Finance
Thank you Sakiru. We were happy to help you and we are so glad you had such a postiive experience 😊
Would recommend
Easy application, and a follow up call to double check that there were no problems. Would recommend.
28 de abril de 2025
Resposta da Ideal4Finance
Dear Andrew. Thank you for your 5-star review. We are so glad you had a positive experience with us and we really appreciate your feedback.
As a kitchen retailer we wouldn't use…
As a kitchen retailer we wouldn't use this company again, haven't had 1 single enquiry. They granted a loan to a person who never even purchased from us... Seems like Ideal4finance have only benefitted from our membership - total waste of money.
24 de abril de 2025
Opinião espontânea
Resposta da Ideal4Finance
Dear Martina. We are very sorry to hear this as we value all our client relationships and want to provide the best possible service. A member of our customer service team will be in touch with you to discuss this in more detail and to see if we can do anything to help. Thank you for letting us know, your feedback is important to us.
Smooth process getting/activating loan.
Smooth process getting/activating loan.
Friendly, courteous and professional follow up calls and contact.
15 de abril de 2025
Resposta da Ideal4Finance
Thank you for your review Paul. We are so pleased you had such a positive experience with us and we appreciate your feedback 😊
Application was easy to complete
Application was easy to complete, response was quick and positive. The staff have been friendly and efficient.
2 de abril de 2025
Resposta da Ideal4Finance
Thank you for your very postive review David. We are so glad you had a good experience with us and we will pass on your comments to the team 😊
The bestttttttt
24 de março de 2025
Resposta da Ideal4Finance
Thank you for your very positive review. We are really pleased that everything went so well for you 😀
I was happy with customer service very…
I was happy with customer service very helpful and polite
10 de março de 2025
Resposta da Ideal4Finance
Thank you for your positive review, Jackie, we really appreciate it 😊
Excellent customer service …
Really great communication from start to finish. Fantastic customer service from friendly, knowledgeable and professional staff. Lovely, hassle-free experience.
12 de março de 2025
Resposta da Ideal4Finance
Thank you very much for your review, Ruth. We are so glad you had such a positive experience with us and we really appreciate your feedback 😊
Resposta da Ideal4Finance
Thank you for your review Kim, we are really glad that everything went well for you.
The team where accommodating when I had…
The team where accommodating when I had questions that needed to be answered 😃
13 de fevereiro de 2025
Resposta da Ideal4Finance
Thank you for your review, it's much appreciated.
Very happy with the service
Very happy with the service from Ideal4Finance. I didn't find it the easiest thing to set up and had a couple of glitches when coming to confirm it but they were very prompt in replying and fixing it. They also checked after my installation to make sure I was happy with my purchase which was reassuring.
14 de fevereiro de 2025
Resposta da Ideal4Finance
Thank you Clair, we are glad we were able to help you.
Resposta da Ideal4Finance
That's great to hear, thank you so much for your feedback 😊
Achieving the loan was a bit tricky to…
Achieving the loan was a bit tricky to begin with, all the evidence required. Once this was completed everything else was great. Also the people that work there are very helpful and friendly.
5 de fevereiro de 2025
Resposta da Ideal4Finance
Thank you for your review Maria, we're so glad we were able to help you 😊
A year of money out and no support!
You handling of this and my contract termination has been well below par, from day one there been little to no support, no communication when i did send in my cancellation notice, no communication until you request money. Unfortunately i know that my review that ill be leaving will do little to effect your business but i do hope you treat others better than you have me.
7 de fevereiro de 2025
Opinião espontânea
Resposta da Ideal4Finance
We are very sorry to hear this, as we value all our client relationships and want to provide the best possible service. A member of our customer service team has tried to contact you about this and will continue to do so. Thank you for getting in touch as your feedback is important to us.
Customer satisfaction
Great service received today..after a chat with Luke he made the process easy and explained everything clear and made the application simple. Pleasure dealing with this company and I will recommend to friends and family ..
3 de fevereiro de 2025
Resposta da Ideal4Finance
It's great to hear you had such a positive experience, John. Thank you so much for your review, we really appreciate it 😊
The Dedication
The communication, the efforts and the trust made up our mind to pursue with the same, and it's showing... Thank you so much for your support and dedication.
31 de janeiro de 2025
Resposta da Ideal4Finance
Thank you very much for your positive review, it was a pleasure to help you 😊
Fast paced simple
I honestly had no issues it was very quick, I haven't had a loan for a very long time and always pays things off early. This might be different for others though.
31 de janeiro de 2025
Resposta da Ideal4Finance
Thank you Sophie, we are glad we could help you.
Resposta da Ideal4Finance
Thank you for your review Vicky, it's very much appreciated.
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