Imhelpline Opiniões 

2390
•
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This was our first time remortgaging, and Harry Jones was amazing. We decided not to take out the protection cover because we'd already arranged it elsewhere. You might expect that part of the call to... Ver mais

Classificada 5 em 5 estrelas

We dealt with Mykola Allen for our mortgage renewal. Mykola has a very friendly manner and a good way of explaining jargon you may not understand. He had us in hysterics at times but all the way ver... Ver mais

Classificada 5 em 5 estrelas

I have been using IMH for 4 years, every single time I have had an excellent experience going through the mortgage process. I'd like to especially mention Deepa Joshi for my most recent application... Ver mais

Classificada 5 em 5 estrelas

Great service from Scott Lacey, he was very detailed and explained clearly and made us comfortable. It was also great that he used Teams as we could see the documents realtime. Thanks for making proce... Ver mais

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5,0

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
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1 estrela

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5,0

Todas as opiniões

(2390)

293 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Outstanding service from Samantha L at IMH

I can't recommend Samantha L at IMH highly enough.

She is kind, patient, professional and incredibly knowledgeable, taking the time to explain everything clearly and answer all of my questions.

What really stood out was how well she understood my needs and found the right options for me, making me feel completely at ease throughout. She's also helping me arrange my will, which I've been meaning to do for a long time so I am really grateful for her guidance and support with that too.

Thank you so much Samantha, I would not hesitate to recommend you to anyone looking for honest, knowledgeable and exceptional service.

20 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Confident that we are getting the best deal for our circumstances

We secured a good deal on our mortgage 5 yrs ago with IMH so for this current remortgage, we didn't hesitate in engaging with the IMH team again. Giles deserves a special mention - he knows his stuff and is detailed but makes the information gathering tolerable with his manner and style (and a decent sprinkling of humour when we were flagging!).

21 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Mortgage and Protection Review

Recently had our mortgage and protections review with Izzie Malia, through IMH. We are lifetime subscribers to the service as they make the process feel seamless. After two, 1 hour meetings with Izzie, all our mortgage and protections are in place. Izzie explained everything in great detail and was not phased when we asked for clarification on any aspect. Izzie was extremely helpful, supportive and informative throughout. Would recomment using IMH to support your mortgage and protections.

20 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service from James Woodford

We were contacted well in advance of our mortgage renewal to ensure we were on top of this. Our adviser, James Woodford, has been fantastic throughout the process. James was knowledgeable, but equally as important, he was kind. He answered our questions clearly, and handled sensitive information in relation to our protection cover with the utmost respect and care.
We never felt pressured into taking out any of the recommendations he provided, and he worked with us to make it fit our budget whilst still offering a good level of protection cover. He found us a better mortgage product than we could find ourselves and was very quick/responsive to messages. Thank you to James.

18 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recently remortgaged

I recently remortgaged, a thing I dread doing, but with the help and advice from Izzie Malia it was so easy and seamless. Izzie took the time to talk me through all options with clear instructions and helped me with my plan, answering my questions clear and politely no matter how daft it sounded in my head, she really is a 5 star gem. I would definitely recommend talking to her, really polite and professional. Thanks again Izzie

12 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Our advisor

Our advisor, Daniel, was a great help. He was in regular contact with us, making sure we were getting the best out of his service.

12 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The service from IMH has been excellent…

The service from IMH has been excellent from the purchase of my first mortgage 5 years ago. Samantha was excellent to support me in making a decision when my mortgage was up for renewal, she is calm, knowledgable and personable. She was responsive and was clear and confident in taking me through this process.

4 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Remortgage

Richard has been great. He has been responsive and very quick with considering what is best for my circumstances. Richard has listened and answered any queries I have had throughout the process of remortgaging. His skills, expertise and explainations have been much appreciated!

28 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

They are horrible and do not do the customer's interest at all. They cost us money big time.

They are terrible - they blocked a mortgage offer rate without telling us/getting our approval - preventing us from renewing our mortgage with our current bank. When they called back to finalize, they informed us the new mrtgage could only start 90 days after, when our current bank could have started it immediately - and we could have availed of a lower offer immediately. They said then they could only cancel the offer, and in the meantime the new offers had higher interest. They cost us big time and were not even apologetic. They lied about being able to also start the rate immediately and they blocked the interest rate offer without telling us so our current bank could not conclude the mortgage without IMH releasing the offer back. They are incompetent and lack empathy. Terrible service, terrible advisors who do not do their due diligence.

28 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

These guys are really helpful.

These guys are really helpful.
They have got me a great deal on my mortgage twice now and it’s always painless and easy.

I had a call with Joanne Pitcher (Jo) and she was so friendly and helpful. She explained everything clearly and was very pleasant to speak to. Thanks for your help Jo, you didn’t a fantastic job.

23 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recommend Scott

Scott sorted out our mortgage and insurance. He explained everything carefully. During the whole process he was super helpful, approachable and easy to talk to. I'm very happy with the whole experience.

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Another good experience with IMH

Scott Leacey has been amazing when arranging my residential and buy to let mortgage. He was professional and personable, transparent and honest. I really liked the fact we could discuss matters by Teams rather than phone. It enhances the customer experience. Thank you very much

15 de julho de 2026
Opinião espontânea

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