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Mykola dealt with my mortgage renewal amazingly, he explained everything in great detail and was helpful. Would highly recommend,

Deepa was very insightful and a delight to have handle our case; we will definitely seek to receive advice from her again.
She was jolly and approachable but you could tell she knew her stuff!
We will absolutely remain with IMH when we remortgage in the future.

I had the pleasure of working with Steven Martin, Senior Mortgage & Protection Adviser, during my first mortgage renewal, and I couldn’t be happier with the service I received.

From start to finish, Steven was friendly, knowledgeable, professional, and incredibly helpful. He guided me through every step of the process, making what I expected to be stressful feel completely seamless.

One thing that really stood out was his attention to detail. He noticed that my previous lender had valued my property at around £60,000 less than its actual value- something I had no idea about. Without me even asking, Steven challenged the lender on my behalf and requested a revaluation. They reviewed it and agreed that the property was in fact worth what I had originally paid for it. I was so impressed and grateful that he went above and beyond to resolve an issue I didn’t even know existed.

The entire process, from our first meeting to having my new mortgage agreed, took just two weeks. Steven was always available at the end of the phone, approachable, reassuring, and happy to answer any questions I had.

I genuinely can’t thank Steven enough for all his help and support. I only hope he’s still with IMH when it’s time for my next renewal in five years! Thank you, Steven - you’ve made what could have been a daunting experience an incredibly positive one.

The IMH team contacted us to let us know that our mortgage renewal was due, and Alex got in touch before our appointment to request all the necessary information. This meant the appointment was smooth, efficient, and completed within the hour.
Alex followed up the very next evening, and his recommendations were spot on. He listened carefully to exactly what we wanted and even contacted Halifax on our behalf while managing other tasks, ensuring we weren't left waiting.
Excellent service from start to finish – professional, responsive, and knowledgeable. 10/10, highly recommended! ⭐⭐⭐⭐⭐

James Connor is an excellent advisor - very informative and helpful throughout. Would recommend

We had a great experience with Samantha Leet. She was very knowledgeable and great at explaining things and helping us to consider the best options for us.

Mykola Allen recently assisted me and my wife with our mortgage renewal and he was nothing short of perfect. He took a lot of time with us to go through our options and on our second call, he informed us that he had managed to get us a lower monthly payment as well as lower insurance payments. Mykola made the experience extremely easy for us and he is an absolute credit to IMH.

The process was made incredibly easy by Jordan. The process start to finish is made as comfortable and straight forward as possible and all communication is light hearted and real! Would highly recommend!

I spoke with Alex N who was extremely helpful and knowledgeable. I felt listened to and Alex was great at going through different options and making the process super easy for me!

Michele Thompson has been brilliant. She's helped us secure a mortgage offer and navigate staircasing on shared ownership. She stuck with us and guided us when we had significant difficulties with the other party and has always been clear, open and honest. Great firm since we first used them 4 years ago, and Michelle has been a star.

We had a fantastic experience with IMH, especially thanks to Izzie Malia, who guided us through our remortgage. She reached out ahead of time before our fixed rate ended, gave us everything we needed to prepare, and arranged our consultation without any hassle.

Throughout the whole process, Izzie was professional, friendly, and incredibly knowledgeable. She made a complicated and often overwhelming task feel simple and stress‑free. The service really was exceptional, and I’d recommend IMH — and Izzie — to anyone.

Thank you, Izzie, for your patience, clarity, and support. You made the entire journey smooth from start to finish.

Deepa Joshi is a legend! What could have been a long, boring drawn out process was made a breeze thanks to her candor and friendliness. Nothing was too much trouble and she remained enthusiastic throughout the entire process. Cannot recommend them enough.

This is the second time I've used IMH for our mortgage, and once again they have been great to deal with.

A special thank you to Deepa, who has been our mortgage broker on both occasions. She is incredibly knowledgeable, professional, and responsive, and she made the entire process feel straightforward and stress-free. Deepa took the time to understand our circumstances, explained everything clearly, and was always available to answer any questions we had.

Deepa's expertise and attention to detail made everything run smoothly from start to finish.

I wouldn't hesitate to recommend IMH, and especially Deepa, to anyone looking for mortgage advice and support. Thank you again for all your help—we look forward to working with you in the future.

I received a fantastic service from Jordan. He is very knowledgeable, professional and shows attentation to the details. He demonstrates that he understands the needs and requirements of customers.

Kind regards
Femi

This was our first time remortgaging and had zero idea on what to expect. Having taken out a renewal membership we are lucky to have IMH with us for the future. Although there was a small technical error meaning our renewal date had disappeared from the system (Covid times were hard), once contacted, they pulled out all the stops to get things sorted in a small window. We had Victoria helping us for both renewal and protection. We couldn’t have asked for any more, her knowledge, friendliness and honesty for our needs were brilliant and personable. Victoria took away all of our apprehension and dread of searching, coming back to us with a simple package- all we had to do was say yes and the rest is taken care of, it is such a relief. I am happy to have taken out the membership and have no concerns or reservations when it comes to remortgaging again with IMH, worth every penny.

3rd time of using IMH and as usual they’ve made remortgaging a very stress free experience. Lovely friendly people - feels like chatting things over with a friend! Big shout out to Tia. Hope you enjoyed the footy!

IMH contacted me in a timely manner to remortgage, having arranged a previous mortgage through them. In our appointments, we have had friendly, professional & efficient service, and they have done the hard work finding the best options. A smooth, straightforward experience- thank you to Connor and Izzy.

I was impressed by Jordan Bain. He is very thorough and has a great ability to explain and communicate things in a simple and understandable way.

I would definitely recommend IMH and we will continue to use their services in the future.

Lifetime member. Great customers' service every time.

We have recently remortgaged due to our fixed term mortgage being up for renewal, with the help, advice and support from Isobel Santos-Graney at IMH. We are so impressed and grateful for Isobel guiding us through this process from start to finish, assessing our financial needs and what works best for us, offering honest advice about new mortgage deals and policies which helped us secure a mortgage which works for us and secure policies with extra security, which works even better for us now our family has grown, without being pushy in any way. We honestly cannot rate Isobel and IMH highly enough. The process from start to finish has been fantastic and we just wanted to say thank you.