InsideJapan Tours Opiniões 

1468
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Inside Japan delivered an amazing plan for us. It perfectly matched our hopes for the trip, every detail was thought of and the pack delivered was very detailed and allowed us to make the most of ou... Ver mais

Classificada 5 em 5 estrelas

Four of us enjoyed a fabulous custom-made 2-1/2 week private trip to Japan, that was designed by Amy Tadehara at Inside Japan. Guides were terrific and the itinerary was spot on. Highly recommended. N... Ver mais

Classificada 5 em 5 estrelas

Our recent trip to Japan was wonderful thanks to our amazing guide Hanan Alaghawani. Her readiness to answer questions and help all members of our group was amazing. We experienced the culture, local... Ver mais

Classificada 4 em 5 estrelas

Having someone to talk our itinerary through, provide suggestions, and then do the logistics of reserving hotels and buying train tickets made this trip so much easier! Our agent/planner was friendly... Ver mais

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Sobre InsideJapan Tours

Escrito pela empresa

Established in 2000, InsideJapan Tours is a market-leading Japan travel specialist, offering unique group tours, tailored travel and cultural experiences in Japan. Our team have had years of experience living, working and travelling in Japan, and we offer unrivaled advice and support – whatever your budget or personal interests.

People travel with us because we give them the chance to experience both the popular and the little-known aspects of Japanese culture, providing an insight into the diverse character of this fascinating country. Our memorable trips consistently exceed our customers’ expectations.

We're proud to be a B Corp

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4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

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4,8

Todas as opiniões

(1468)

500 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

First time to Japan

We decided for our first trip to Japan to go where there were less crowds. Inside Japan had a tour called Hidden Japan that was perfect for our first time to this beautiful and historic country. We had Savannah as our guide, she has the perfect balance of fluent language, patience and cultural knowledge with the bonus of being from our home state, Texas! Our group of 14 came from four different countries and we got along well. The hotels IJ selected for this tour were convenient and comfortable, most had laundry options, all had expansive breakfasts (I miss Japanese breakfast buffets). The tour had a variety of sites to visit (arts and culturally), different scenery (architectural and natural beauty), and access to see parts of temples/shrines you would not normally be able to see on your own. For us, this tour gave us the opportunity to see a side of Japan that we would not have been able to do on our own in the time allowed. We also experienced all sorts of transportation, Savannah was so organized in keeping us together. We took trains, cabs, cable cars, bullet train, ferries, jetfoil. The tour gave us great experiences with a variety of meals like, kaiseki, shojin ryori and izakaya, The best hotel experience was staying in a ryokan with a private onsen, this was luxurious to us. Overall, we had a lovely, memorable, and culturally unforgettable experience. We would use IJ again to enjoy another region of Japan. They do the heavy lifting and all you do is let them know what you want to experience and your interests.

9 de março de 2026
Classificada 5 em 5 estrelas

Great experience

An easy booking process with good communication and information. The tour itself was ace and it gave a great overview and introduction to Japan. If you like lots of stops, a chance to experience buses, trains and all sorts instead of flying everywhere, this is for you.

2 de agosto de 2026
Classificada 5 em 5 estrelas

We’ve used other similar agents- Inside Japan is the best

We’ve used other similar agents, and Inside Japan is the best. They listen carefully to your desires and plan reasonable trips where you see more than you can imagine without exhaustion. We had odd various requests in the Alps as well as gluten-free issues. Bobbi and Inside Japan was stellar. I highly recommend them for an amazing and inclusive trip.

8 de agosto de 2026
Classificada 5 em 5 estrelas

What an amazing trip

What an amazing trip. We did not give IJT much time to put together an itinerary for 5 adults ( about 4 weeks) but the trip was perfect. Japan itself was incredible- we are well travelled but really up there for us and our 3 young adult children. Organisation was outstanding. Everything worked perfectly- not a single problem throughout our 2 week tour. Comms were great- even tips such as which exit to take from Shinjuku train station. We loved it all and can’t recommend IJT more highly. Thank you.

14 de agosto de 2026
Classificada 5 em 5 estrelas

They delivered!

Excellent communication so we were able to customize as needed. Everyone on our trip enjoyed it thoroughly. We are fans of self-guided travel and Inside Japan did a wonderful job to manage the mental load of logisitics so we enjoy each moment. They truly delivered.

13 de agosto de 2026
Classificada 5 em 5 estrelas

Japan - What an amazing country!

From the very first contact to the end of our holiday the team were amazing! We had many problems due to typhoons and torrential rain but their home and international teams were there at every step of the way. The attention to detail was superb and my daughter and I had an amazing holiday - to be repeated I hope!

25 de julho de 2026
Classificada 5 em 5 estrelas

Truly interesting trip to Japan

Our consultant Sarah listened closely to to what we wanted and produced a perfect itinerary for us. The booking process was very straightforward and at every stage there were loads of recommendations for places to eat and things to do. Logistics worked like clockwork. It was a mind expanding trip and I hope to go back soon.

6 de agosto de 2026
Classificada 5 em 5 estrelas

Fascinating tour to fascinating country

The tour ran very smoothly and was a very good mix of planned and free time. Our guide was great - friendly, helpful. The size of the group was nice and small and I would not hesitate to recommend the tour to anyone.

9 de agosto de 2026
Classificada 1 em 5 estrelas

Has InsideJapan ever been to Japan in the summer?

See below their response, I have received no phone calls, no missed calls, no voicemail nor emails, nothing at all!
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A poorly constructed itinerary and dreadful guides. The itinerary took no notice of our ages, the summer weather and generally was badly put together as if no one had ever been to Japan in the summer.
The country guidebook provided by InsideJapanTours recommended Italian and Indian restaurants, extremely bizarre, the variety of different styles of Japanese food is one of many interesting aspects of Japan. We requested to stay at least one night at a ryokan, a traditional Japanese Inn the one they chose was run by non-Japanese, it was shabby, dirty and when we complained to InsideJapan they responded “it’s only for one night”!
We have been back 7 weeks now and no one has ever addressed our complaints. I could write a much longer post on the details but I am not willing to lose more time over this awful company.

4 de agosto de 2026
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Resposta da InsideJapan Tours

Thank you for taking the time to share your feedback. We at Inside Japan Tours are genuinely sorry to hear that your trip did not meet your expectations and that your concerns left you feeling unheard.

We strive to create exceptional, tailormade trips for every client, and it is disappointing to learn that we fell short in your case. We recognize how important it is that an itinerary reflect the interests, comfort levels, and needs of our clients, and we regret that your experience did not feel thoughtfully tailored.

We carefully vet and regularly review the hotels, ryokan, and guides we work with to ensure they meet the standards our travelers expect. Equally, we continually monitor client feedback so that any issues can be investigated and addressed appropriately. We have addressed the issues you raised, and we very much regret this was your experience.

We are sorry that you feel your complaints were not adequately acknowledged after your return. We have tried to connect with you multiple times via phone/voicemail an unfortunately were not able to reach you.

We take feedback seriously and look at it as an opportunity to improve both our trips and our service. We would welcome the opportunity to review your concerns in more detail should you want to discuss your concerns further.

Thank you again for sharing your experience.

Classificada 5 em 5 estrelas

Hanan the heroine

It’s a long tour, so more comments as we go. Today was highly successful with a very competent, thoughtful and knowledgeable guide in Tokyo: Hanan, who had the most pleasant personality and really took us to places we would never visit. She just did everything right including taking us to an excellent restaurant – we could hardly get rid of her as she kept helping with our plans for tomorrow’s trip to Kyoto! She should definitely have a bigger role within the company.

11 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding Travel Service

Inside Japan is the best travel agent I’ve ever used and the only one that could offer us the scope to explore all of Japan for our 28 day trip. They didn’t push any agenda, listened to who we are and what we like, made excellent suggestions, and chose the most amazing hotels. Our trip involved a lot of travel and connections - they took all the stress away and left us with unforgettably amazing experiences of Japan. And the price was spot on. Can’t rate them highly enough. Big thanks to Jess Dobbs who put it all together for us and to the whole team behind her who made everything seem so easy.

29 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend Inside Japan

Highly recommend Inside Japan. My solo trip to the Tohoku region was amazing. The organisation of accommodation, transport and detailed information about each place was excellent.
Thank you to the Inside Japan team

22 de julho de 2026
Classificada 5 em 5 estrelas

A True Inside Japan Experience

Patrick was an amazing guide who helped us with all our special needs and requests with enthusiasm. We went on so many unique and cultural experiences. Just what we were looking for but exceeded expectations.

26 de julho de 2026
Classificada 5 em 5 estrelas

We loved our adventure

We loved our adventure - the small group, the variety of inns, the mixture of activities that included biking and museums, the guide's expertise, the hassle free traveling from place to place, the detailed pre-package with map and the responsive guidance that was available in preparing for the trip. It was great!

26 de julho de 2026

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