INSIDE OUT DENIM Opiniões 335

TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

To start I can't fault the quality of the product my review is based on the service . I ordered my jeans and it said next day delivery. Came 5 days later . I tried to.contact customer service . No r... Ver mais

Classificada 5 em 5 estrelas

This company are now under new management. They e-mailed me about a past negative review I left offering me a new free pair of jeans. I have now received the jeans and am very happy with the service p... Ver mais

Classificada 5 em 5 estrelas

If you want high quality, compliment attracting and comfortable jeans ioutdenim is the place to go. Ordered the black galaxy splattered paint ripped jeans and they look amazing. Going to be getting a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Under New management, emailed ME about a past negative review I left, and sorted me out a new FREE pair of jeans. Haven’t heard of a better way of dealing with a bad review and getting the brand back... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Sobre INSIDE OUT DENIM

Escrito pela empresa

NEW OWNERS FOR 2023

Our philosophy is to create premium denim garments and prestigious collections, that offer both style and comfort for the modern trendsetter. We are pioneers of 'new age denim,' a premium denim brand that strategically produces high end fashion and bespoke designs.

We are not a fast fashion brand, but a brand that delivers luxury menswear denim clothing. Our entire range of products are created using only premium quality fabrics, which enables us to execute timeless looks for the modern go-getter. From tailor made slim fitted jeans, to jackets, t-shirts, and hoodies, we ensure our customers can piece together stylish outfits and stay ahead of new generation fashion.

PIONEERS OF DENIM IX DENIM USES THE FINEST CRAFTSMANSHIP TO PRODUCE DESIRABLE AND QUALITY ATTIRE.

With a true passion for denim mixed with the love of style and fashion, we saw a gap in the market for those looking for the perfect slim fitted Jeans and denim pieces. Using only the highest quality stretch denim fabric from the world’s best producers, we have created the most comfortable and stylish, slim fitted jeans, creating a true designer fit with a modern feel.

Based in the United Kingdom, our denim and collections are enjoyed worldwide. You will always stand out when rocking our denim.

COLLABORATION X SELFRIDGES

As one of the UK’s fastest growing denim brands, we have successfully launched into our first high end department store, Selfridges. The store outlet offers our customers the opportunity to showcase a collection of our best-selling pairs of slim fitted jeans and cargo pants. Our Premium Denim collection is also available online at Selfridges.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

335 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 1 em 5 estrelas

Know your consumer rights !!!

The quality of the jeans I cannot fault however once I received my order they wasn’t the correct fit for me and I decided to return them

Upon returning the jeans I was told I was only entitled to a credit note which had to be used within 3 months which is completely incorrect if I want a full refund as the garment was returned in the condition I received them In

They try to con you into thinking that you don’t have consumer rights and as a consumer buying online you have 14 days to to return the order to get a full refund they told me that it was there policy that I can’t get a refund but there policy does not override consumer rights so I would be very cautious when buying from them but just know your rights as a consumer

As soon as I mentioned my rights and informed them that I would report them to trading standards they told me I would receive my refund in 7-10 working days .

Still waiting for my refund and it is day 11 now and I have opened a dispute claim against them I am disappointed in the customer care!!

which consumer-rights/regulation/consumer-contracts-regulations

Type this in your search engine to view your rights as a consumer when purchasing online for anyone unsure

20 de janeiro de 2021
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Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Classificada 1 em 5 estrelas

If I could I would give this a 0…

If I could I would give this a 0 ordered some straight jeans but they should have labelled them as Skinny.
After not being the right fit I sent a return which then had the cheek to say they had not received it so I sent them the tracking info. Finally acknowledging this on the 4th of January I am yet to receive my refund and it is now the 20th January.

Would never order from them again

20 de janeiro de 2021
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Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Classificada 1 em 5 estrelas

Useless

Placed my order mid dec, told would get them before Xmas, then before new year... a month later still not had the jeans or received a refund after asking absolutely awful company

20 de janeiro de 2021
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Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Classificada 5 em 5 estrelas

Amazing!!!!

Love this brand the quality of there clothes is amazing really spot on I would 100% recommend this company to family and friends! Came on time and customer service was incredible overall 10/10 for me!

13 de janeiro de 2021
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Resposta da INSIDE OUT DENIM

Thank you for your support we are happy you like your item and look forward to you shopping with us in the future.

Classificada 5 em 5 estrelas

Fantastic jeans!

Fantastic jeans!, the quality is far superior then Diesal jeans and they have a great edge to them which and is priced really well.

The jeans arrived next day and overall outstanding service from Inside Out. Great too see it in Selfridges which is a testiment to the quality.

Massive thumbs up you will not be disappointed.

5 de janeiro de 2021
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Resposta da INSIDE OUT DENIM

Hi,

Many thanks for the lovely review.

Classificada 4 em 5 estrelas

I would recommend

I purchased a pair of jeans for my husband, he loves them and they fit him well. good quality and would recommend buying from this company.

5 de janeiro de 2021
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Resposta da INSIDE OUT DENIM

Hi,

Many thanks for the lovely review.

Classificada 5 em 5 estrelas

I recently brought some jeans from this…

I recently brought some jeans from this website and I’m loving them, I’ve literally been sitting in them for days I can’t wait until the hoodies come back in to stock as-well cause they are really nice and I might cop one.

5 de janeiro de 2021
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Resposta da INSIDE OUT DENIM

Hi,

Many thanks for the lovely review.

Classificada 5 em 5 estrelas

Great brand!!!

I purchased these jeans from selfridges a few days ago and I’m really happy with the quality... 10/10🤩

5 de janeiro de 2021
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Resposta da INSIDE OUT DENIM

Hi,

Many thanks for the lovely review.

Classificada 1 em 5 estrelas

Worst company ever how they claim to be…

Worst company ever how they claim to be teamed up with selfridges is beyond me jeans are disgusting and don’t look nothing like the picture on there website plus when you try to refund they palm you off with a credit note that’s worth nothing to anyone cause there clothes are garbage

5 de janeiro de 2021
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Resposta da INSIDE OUT DENIM

Hi Ash,

We have not claimed to have teamed up in Selfridges. We are in Selfridges now and our denim has seen massive success in Selfridges. we pride ourself in our premium jeans and are classed as one of the UK fastest growing brands. If you are looking for a fast fashion jean which are super stretchy than our brand is not for you unfortunately as it would water down the denim quality. If your order was in our sale then our policy does state that any item brought in the sale are only eligibe for a credit note.

Please see link below to our collection/brand on Selfridges website.

https://www.selfridges.com/GB/en/cat/inside-out-denim/

Many Thanks
Inside Out Denim

Classificada 5 em 5 estrelas

Order #5138

After a short delay due to covid related supplier issue, both pairs arrived in the last 3 days. I liked the fact They sent them separately so I wasn't waiting on both in case there were further delays I guess. The product is once again lovely quality, This is not a 'fast fashion' product at all. Really wicked detail and tidy finishing. Will be back next season

22 de dezembro de 2020
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Resposta da INSIDE OUT DENIM

Hi Chris,

Many thanks for you reiview. if you need any help please let us know.

Many thanks

Classificada 1 em 5 estrelas

Worst company I've ever dealt with

Worst company I've ever dealt with, jeans look nothing like the images and when you ask for a refund they give you store credit to buy more ugly jeans. Customer service is also extremely rude. Avoid at all costs!

7 de dezembro de 2020
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Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Classificada 1 em 5 estrelas

No refunds only credit notes

Bought some jeans but when arrived nothing like the pic. Everything on their website it’s on sale meaning you can not get a refund only a credit note. Been trying to get on website to try and use my £70 credit voucher but website won’t load.
Avoid at all costs!!!!

7 de dezembro de 2020
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Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Classificada 1 em 5 estrelas

Probably the worst company I have ever…

Probably the worst company I have ever bought jeans from. I ordered some jeans from them that were around £70 including delivery and when they arrived they were nothing like the pictures so I sent them back. When asking for a refund the emails I received were rude and I was given credit to use on the website however I can longer gain access onto the website. Would never buy from here again and do not recommend to anybody

23 de novembro de 2020
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Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Classificada 1 em 5 estrelas

I’ve ordered three pairs of jeans and…

I’ve ordered three pairs of jeans and paid for DPD next day. I received the parcel two days later but only received one pair of jeans. I have emailed the company a few times now and still no reply!

23 de novembro de 2020
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Resposta da INSIDE OUT DENIM

Hi Taylor,

Your other 2 pairs are pre order items please check the item description for the dates they will be despatched please can you update this review many thanks

Classificada 1 em 5 estrelas

I ordered jeans two days ago and paid…

I ordered jeans two days ago and paid £6 for next day as it was the only option which is extremely stupid. I have messaged multiple times and received no reply. I expect a full refund on my delivery charge and would still like to know when my jeans will arrive. I shall update my review when the company actually replies and when my jeans are delivered. After seeing various other reviews after I already purchased the item, I am not surprised.

22 de novembro de 2020
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Resposta da INSIDE OUT DENIM

Hi Jenna,

Please can we take your order number to look into this for you. We are offering free shipping on items over £65 this month and next day delivery is all we offer as we use DPD Wich only offers next day this is better for our customers. Also please remember it’s the next working day so if you orderd Friday your order will arrive Monday due to covid we have seen delays with dpd so it may arrive Monday. It’s next working day.

Once we have your order number we can update you accordingly.

Regards reviews have you not seen the our 5* reviews we have a lot more then negative?

Thanks for shopping with us.

Many thanks.

Classificada 5 em 5 estrelas

Amazing jeans

Amazing jeans, amazing high quality brand
Easy fit with selfridges

2 de novembro de 2020
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Resposta da INSIDE OUT DENIM

Hi Sajid,

Many thanks for the lovely reviews.

Regards
Inside Out Denim Team

Classificada 5 em 5 estrelas

Comfortable, compliment getting high quality jeans.

If you want high quality, compliment attracting and comfortable jeans ioutdenim is the place to go. Ordered the black galaxy splattered paint ripped jeans and they look amazing. Going to be getting a few different pairs from here as the quality and jeans are great. Only problem was ordered next day delivery and didnt come next day however customer service was quick as i got a instant email back and delivery charge refunded. Good luck in the future as i have been entered in the prize draw hopefully to win👀

1 de novembro de 2020
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Resposta da INSIDE OUT DENIM

Hi Faisal,

Many thanks for the lovely review.

Regards
Inside Out Denim Team

Classificada 1 em 5 estrelas

Bloody awful company

Bloody awful company, I ordered jeans about 3 months ago & did not like my purchase. So as any normal person would do I requested a refund for my item. I was then given store credit ? They then said the item was not refundable for my money because the item was on a 25% discount & that the discount ended mid September, if you now go on the website you will still see every item is discounted. This website is terrible & a scam DO NOT BUY FROM HERE.

22 de outubro de 2020
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Resposta da INSIDE OUT DENIM

Hi,

We have extended the sale due to the current economical conditions we face as a country. The sale will end at the end of October 2020.
As your jeans were in the sale we can only you a credit note. We do have a new collection out with some really nice items.
When items are not on sale and are paid at full price they will be eligible for a full refund.
Due to the current economic situations, we have placed our new collection in the sale, however, the sale will be ending soon.

Thanks
Inside Out Denim

Classificada 5 em 5 estrelas

10/10

10/10

First time purchaser

Looked really trendy on social media.

Was very satisfied with purchase, sizing was accurate

15 de outubro de 2020
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Resposta da INSIDE OUT DENIM

Hi,

Many thanks for the lovely review.

Regards
Inside Out Denim Team.

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