I am not really computer literate so the only way to make an order is through a phone call I have been a regular customer for some time now and each and every time I called the staff was always ver... Ver mais
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Leia as opiniões dos outros
I ordered some flowers to be sent to a friend in India. I have never sent flowers overseas before so was a bit nervous because the address systems are different and a little confusing. They arrived... Ver mais
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We appreciate flowers are dependent upon the season but they were not as nice and nothing like the picture on the internet. All the flowers were in full bloom and petals had already dropped from some.... Ver mais
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Firstly I the online option allowed me to pick Saturday for my receiver address but then I was told that they could not deliver on this day. I stated that it would be nice to have them delivered afte... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Order flower delivery for all occasions from Australia's most trusted florist for local and international flower delivery. Get same day flower delivery in Australia on our range of bouquets, arrangements & hampers from only $44.50. Afterpay & zipPay av...
Informações de contacto
Saint Edmonds Road 4-12, 3181, Prahran, Austrália
- www.interflora.com.au
3,8
Bom
211 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to use
Easy to use, achieved goal of having flowers delivered.
29 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your review! We’re so pleased you had a positive experience with Interflora and appreciate you taking the time to share your feedback.
I’ve sent some flowers to Spain and…
I’ve sent some flowers to Spain and used Interflora. Hassle free service.
Thank you.
30 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for taking the time to leave us a review. We really appreciate your kind feedback and hope we can help you again in the future!
Beautiful flower arrangement as per…
Beautiful flower arrangement as per what was ordered and delivered on time! Ordered from the UK delivered in Australia.
1 de outubro de 2026
Opinião espontânea
Resposta da Interflora Australia
It’s wonderful to know we could help you send something beautiful all the way from the UK to Australia. Thank you for choosing Interflora and for sharing your experience!
Easy prompt service.
28 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for the great feedback! We really appreciate you choosing Interflora.
No update on delivery time when I tried…
No update on delivery time when I tried to find out where my order was. Still hadn't heard anything at 5pm when I found the flowers had been left down the side of my house at unknown time when people had been home. Would not have even known they were there if I hadn't walked around that side of the house. Poor form
1 de outubro de 2026
Opinião espontânea
Resposta da Interflora Australia
We’re very sorry to hear about your experience. You should not have been left wondering about your delivery, particularly when the flowers had been left at the property without you being aware.
We’d like to look into what happened here. If you could please provide your order number, we can review the delivery and follow this up with the florist involved.
Easy to order on line and was delivered…
Easy to order on line and was delivered on time.
30 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for taking the time to leave us a review. We really appreciate your support and hope the flowers were enjoyed!
Communication was excellent and gift…
Communication was excellent and gift was delivered on time. I wouldn’t hesitate to use Interflora again.
27 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much! Knowing you’d happily choose Interflora again is a wonderful compliment. We really appreciate your support and look forward to helping you send something special again in the future.
Love Interflora's products and smooth ordering system.
Wide variety of flower arrangements and extras to chose from. Prices to suit every budget. I ordered flowers through the website on Saturday evening for a family member's birthday the following Monday. Very smooth booking and payment process. The flowers were delivered early on the morning of her birthday. Absolutely beautiful. I ordered the smallest teddy bear to go with the flowers... the teddy was lovely and bigger than I thought it would be. Well done Interflora. Very happy to recommend their flowers.
26 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
What a wonderful review to read — thank you! It sounds like the birthday surprise came together beautifully, teddy and all. We love hearing when everything arrives just as hoped (or even a little better than expected!). Thank you so much for choosing Interflora and for recommending us to others.
Last minute surprise
I ordered a last minute birthday delivery for my sister, and it arrived right on time. She absolutely loved the flowers and chocolates! The ordering process was easy, and the website was simple and straightforward to navigate. Overall, a great experience!
21 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for the wonderful feedback! We love hearing that we could help with a last-minute birthday surprise and, most importantly, that your sister loved her flowers and chocolates. 💐🍫
It’s also great to hear that you found the ordering process simple and straightforward. Thank you for choosing Interflora to help make her birthday special!
Inadequate systems, no tracking, misleading images
Would not use Interflora again. Extremely poor in every way. For one, they have no order tracking system. I received a message that they received my order, but nothing to say it was delivered. When I emailed them, they had no idea if it had been delivered or not (at the time I was unable to contact the recipient). Once I finally confirmed it had been delivered, the flowers are nothing like what's on the image and don't reflect the order.
24 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for your feedback, and we’re sorry that your experience with us was so disappointing.
You are right to expect confirmation that your flowers have been delivered. While we do have a delivery confirmation process in place, we recognise that it is not currently providing the consistent and timely confirmation our customers should receive. Improving this is a priority for us, and we appreciate you highlighting the impact this had, particularly when you were unable to contact the recipient yourself.
We’re also sorry to hear that the flowers delivered did not reflect what you ordered. We would like our Quality team to review this for you. Please send us a photo of the flowers received, together with your order number, at quality@interflora.com.au so we can assess the arrangement and assist you further.
Thank you again for taking the time to share your experience.
Thinking of you family family flowers
It was so easy to order as we are in the uk. We wanted to send some flowers to family in Australia, just let them know we are thinking of them. They arrived as booked and family were thrilled to receive them. Thank you
23 de setembro de 2026
Opinião espontânea
Order Never Received-Malta
Order #26-0084808
23/09/2026
This order was never received in Malta.
Please advise what can be done to rectify this.
Ie, Refund, etc, etc.
23 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for bringing this to our attention, and we’re sorry to hear that the recipient has not received their delivery.
As this was an international order, our overseas partners would normally provide confirmation once delivery has been completed. As you have provided your order number, we can now investigate this with our international partner in Malta to confirm what has occurred.
Our team will follow this up and be in touch with you directly once we have further information.
Little disappointed
We appreciate flowers are dependent upon the season but they were not as nice and nothing like the picture on the internet. All the flowers were in full bloom and petals had already dropped from some. Disappointed with what was received compared to the picture on internet considering what we paid. No buds in the bouquet and therefore worry that they will not last very long at all.
26 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for sharing your feedback. We’re sorry to hear you were disappointed with the flowers you received, particularly that some petals had already dropped and you were concerned about how long the arrangement would last.
While flowers can vary depending on seasonal availability, they should still arrive fresh and be presented to the standard we expect.
We’d really like the opportunity to review this for you. Please send a photo of the flowers received, along with your order number, to our Quality team at quality@interflora.com.au so they can assess the arrangement and assist you further.
I had an issue with the date for…
I had an issue with the date for delivery and when requested a new date they were so helpful and changed it with no problem
24 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much for your lovely feedback! We’re really pleased our team was able to help with changing the delivery date and make everything nice and easy for you. We really appreciate you taking the time to share your experience and hope we can help you again in the future.
Great disappointment and embarrassment
I have used Interflora on many occasions over the years and in fact twice only last week. This week I wanted something special for my daughter and her husbands birthday and ordered the Foodie Gift Hamper for $129 plus delivery costs.I was so disappointed and embarrassed when my daughter sent me a photo of what she received-no attractive presentation with ribbon and the components did not include those presented in the photograph on the Interflora website. I was hoping that there was a facility here to display the photograph of what was received. Marilyn Birmingham
25 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for taking the time to share your feedback. As a long-standing Interflora customer, I’m particularly sorry to hear how disappointed you were with the Foodie Gift Hamper you ordered for your daughter and son-in-law.
When you’ve chosen something special for a birthday, we completely understand how disappointing it would be to see that what arrived didn’t reflect the presentation you were expecting.
We’d really like the opportunity to look into this properly for you. If you could please provide your order number, we can locate the order. If you could also email quality@interflora.com.au with the photo you have referenced that would be helpful too.
Thank you again for bringing this to our attention, Marilyn, and for your continued support of Interflora over the years.
Great choice of flowers and excellent…
Great choice of flowers and excellent service 👌
24 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much for your lovely review! We’re delighted you were happy with the choice of flowers and the service you received. We really appreciate you choosing Interflora and hope we can help you send something special again soon.
Great service and delivery and…
Great service and delivery and beautiful arrangement many thanks.
21 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you so much for your lovely feedback. We’re delighted to hear you were happy with both the service and delivery, and most importantly, that the arrangement was beautiful. Thank you for choosing Interflora!
Resposta da Interflora Australia
Thank you! We love giving our customers plenty of beautiful options without making the ordering process complicated. So pleased you enjoyed choosing your flowers, and we hope to help you again next time there’s someone special to spoil!
Very easy to use website
Very easy to use website. Only a few steps. Flowers delivered looks very much as shown in the photos on the site. Delivered on the day as requested. Efficient service.
21 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for the lovely feedback! It’s wonderful to know everything came together just as it should – from placing your order through to seeing the flowers arrive looking like the arrangement you chose.
Sending flowers should be simple and enjoyable, so we’re delighted we could make that happen for you. We really appreciate you choosing Interflora and hope we can help you send something beautiful again soon.
Uber used to deliver - not delivered to address on order
Ordering was easy on the website from England, flowers were beautiful however uber was used for delivery and left at the wrong address.
Luckily they were walked by the house owners to the correct address clearly on the delivery details. There was no tracking details that advised me if delivered on not.
21 de setembro de 2026
Opinião espontânea
Resposta da Interflora Australia
Thank you for taking the time to share your experience. We’re so pleased to hear that ordering from the UK was easy and, most importantly, that the flowers were beautiful.
We are sorry, though, that the delivery itself let you down. The flowers should have been delivered to the address provided, and you certainly shouldn’t have had to rely on the kindness of another household to make sure they reached the right recipient.
We also appreciate your feedback regarding delivery confirmation and tracking. We understand how important it is, particularly when ordering from overseas, to have reassurance that your gift has arrived safely.
Thank you again for your feedback, and to the very kind neighbours who made sure your flowers found their way to the right home. Are you able to provide your order number so we can get some feedback through to the UK?
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