INTO THE AM Opiniões 

463
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ardie was wonderul and understood my issue and resolved it. Also Ardie had great customer service and is a value asset to your company. I’m addicted to your graphic tees and basic tees as well. Most p... Ver mais

Classificada 5 em 5 estrelas

Canada Post seemed to have lost my items. Reached out to support for intotheam and they resent the whole order with notes to deliver to person so not lost again.

Classificada 5 em 5 estrelas

Great shirts that fit perfectly! I have ordered multiple times and enjoyed them so much I decided to join their membership program. Whenever I have concerns, I am able to reach out via chat to Ardie,... Ver mais

Classificada 5 em 5 estrelas

Went into support with a super frustrating situation. Order was marked delivered by Ontrac with zero proof of delivery. Mind you I was there within minutes to check around and even asked my neighbors... Ver mais

Informações sobre a empresa

  1. Compras e moda

Escrito pela empresa

INTO THE AM is a men’s apparel brand that champions creativity and self-expression. We design high-quality, comfortable clothing for the modern man who pursues his passions day and night. Since 2012, our mission has been to empower men to express themselves with stylish, durable apparel at accessible price points, ensuring you feel confident and inspired wherever your journey takes you.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

463 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 40% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(463)

231 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Can’t Wear Anything Else

Super comfortable, high-quality gear - I’ve been rocking Into The AM forever. At this point, I honestly can’t wear anything else; their shirts just feel different. Customer support is always on point, and shoutout to Ardie for making the whole experience smooth. They also run some great sales from time to time.

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service

I placed an order for quite a few shirts and I made an error with my shipping address. I immediately contacted their customer support thinking that I had to cancel my order. Ardie responded quickly and advised me to send the updated shipping info. It was as simple as that. I’m really happy that Ardie addressed it so quickly and everything was fixed. Thanks for great customer service.

5 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Package was lost by USPS

Package was lost by USPS and I contacted customer support at INTO THE AM and they responded really quick, Remie followed up and made sure that I had the support needed, package was found.
Love the shirts, perfect fit and quality is superb.

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Joan was great

Joan was great. She reached out because one of the shirts I ordered was unfortunately out of stock and offered me a refund, store credit or a replacement shirt and I chose a replacement. I got a prompt reply back and my replacement shirt should be on it's way shortly.

29 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Online support very good and fast

Online support is really on point. I had some issues with the package at the border of my country, as they requested some documents from Into The AM. Contacted guys and they responded promptly, giving a solution extremely fast. Sam helped me solve the problems and I got my package right in time. Very professional support team.

26 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Returned items from the UK

Returned items from the UK. Have received store credit and the experience was good. I have not given 5 stars because there was a 10 day delay between my returned items being received and the refund being issued

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Graphic Tees and Customer Service

I loved the Graphic Tees and their service.
I had made a big order on the Graphic Tees and had them shipped to Australia. Upon recieving them, I noticed an issue with my order. I raised the issue on Monday and recieved a response by Tuesday. Within a week the matter was resolved at no extra cost.
5/5 Can't get better than that.

24 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The worse costumer service ever

I bought eight T-shirts and spent nearly $200, and I feel completely let down by the terrible service I’ve received.
I spent the entire week trying to get a hold of a human being on their 800 number, but it was impossible.
I was assisted via chat by someone named Jhohan—though I’m not sure if he was actually a computer program, because the service there was abysmal as well.
According to Jhohan, everything had supposedly been cleared up; it was understood that the package was supposed to be delivered to me in California, and that it was just a matter of waiting.
As it turns out, I was notified today—Saturday—that the package was delivered to the wrong address in Miami. And since they don't offer customer service on Saturdays or Sundays, there is absolutely nothing I can do about it right now. I will definitely be reaching out this coming Monday to cancel the order and request a full refund. I would never shop on this garbage site again, and I wouldn't recommend that anyone else does either—unless you want your day ruined by such incompetent service.
I trusted your word when you told me that everything had been resolved and that the package would arrive in Los Angeles, California—and it was all a lie. If I could, I would go back and give you a rating of less than one star, because that abysmal service from your company deserves nothing more.
In fact, I don't even want to buy anything from you anymore; monday I am going to see if I can finally get through to someone who actually understands the situation. The bottom line is that you should just issue me a refund and stop sending me anything else, because I want nothing more to do with this.

17 de março de 2026
Opinião espontânea
logótipo da INTO THE AM

Resposta da INTO THE AM

Hi there,

Thank you for leaving us a review and for giving us your honest feedback. We are always looking for an opportunity to improve our service, and your feedback is highly appreciated. We apologize that the recent experience did not meet your expectations. We have already forwarded this issue to the appropriate department. Additionally, it seems that we have already addressed your concern on your support ticket. If you have any questions or concerns, please do not hesitate to contact us again at support@intotheam.com.

Classificada 5 em 5 estrelas

Fair price

Fair price, good service, and good delivery time. But I stand by my previous comment that many shirts don't feel as silky and soft as others. Rob

21 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best T-Shirts for Dad Bods!

Firstly, Into the AM's shirts are honestly the best shirts if you are looking for a shirt that is slightly fitted around the chest, loose around the belly, and perfectly fitted around your arms to show off those biceps. I've tried many other brands like True Classic etc., and they do not compare to the fit of Into the AM. Secondly their customer service is great! Quick to respond, listened carefully and very kind. Joan handled my support and was a pleasure to work with. Could not recommend these more, you MUST give them a try!

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service and clothing quality

Into the AM provides high-quality products, specifically I love the feel of their shirts and pants, and this is my third time ordering multiple items and will continue being a customer to this brand. Special thanks to Anthony for his support with my latest order, I appreciated the professionalism and diligence in dealing with my shipping problem. Thank you team.

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ardie comes to save the day.

I was concerned about my packaged. So I emailed Into The AM and they replied super fast. Fixed the problem and also give me a gift card for the inconvenience.
I really like this company. I never had a problem with them in the past. They got awesome designs and they got Ardie!

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ardie is awesome!!

Ardie is awesome!!! Always provides great customer service. Thank you Ardie! 🌠🌠🌠🌠🌠

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect!

I love their products. The pants are comfortable, the shirts stretch perfectly and fit very nice. These shirts have become my favorites and go to rapidly.

Costomer service/support is incredible. Ardie helped me a lot with my questions.

Continue being inspiring and making these amazing products!

10 de março de 2026
Opinião espontânea

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