iScooterGlobal.UK 

I am really happy with the way this company deals with issues my scooter broke and they sent me out a new one for low cost. Highly recommend customer service team have been on point so friendly and nice all the way through the process.

The battery in my scooter had became faulty so as it was outwith the warranty I did have to pay for a new battery but we managed to come a resolution and a new scooter has been sent out

I’m really happy with my iScooter. It’s easy to use, feels good quality, and has been great for getting around. The customer service has also been helpful and responsive. Overall, I’m happy with my purchase and would recommend iScooter.

They sell junk, the i10 plus of 3 months old snapped the rear suspension bolt and the wheel locked with my grandson on it , they refuse under uk law to replace the part, trading standards are being contacted
Do not buy from them please

Outstanding customer service and customer support. I bought a u4 low step it's excellent. And, then the customer support service is excellent and helpful.

Avoid this company at all costs, spend a little bit extra elsewhere.
My scooter was just under 6 months old and stopped working. You have to do al the diagnostic work yourself to find the fault, I had to buy a multi meter to be able to send them results. I’ve been waiting 6 weeks for a replacement part, chased this week to be told I have to buy the part now and they sent me the link to purchase, fast forward to today and they’ve said oh yes sorry we’ve looked at the email trail and see it’s a free replacement part but no stock sorry. Not good enough.

Ordered a scooter for a Christmas present, Ordered it 6th of December. Charged it on the 23rd and was first used on the 25th. May, the scooter stops and flashes an error code. After days of emails they send the part for me to get fitted. Scooter was out of use for almost 3 weeks. End of june the scooter stops working. They ask me to run a number of tests or take it to a specialist to get it tested. Numerous videos and pictures was sent. 8th of july they diagnosed that the battery is faulty. That only has a 6month warranty from the date of purchase. It dont state that at time of purchase. U think its a 12 month warranty. If u want to spend almost £200 and want to get your tools out a few months later. This would be the company to go with!

Great service had a few issues with my e-scooter but customer service was good and got sorted

no not use, they are not a uk site, they will take your money and send you a defected hoverboard and then claim you broke it, they then refuse to refund and just haggle with you.
shocking company complete cowboys

Great service and support. Karl was brilliant and resolved my issue super fast.
Thank you I scooter
Dan

I love the iF1, it’s quick, suspensions really good and people stop me in the street to ask about it. There was a delivery delay a they forgot to send the free gift, but they’ve fixed that. It’s a cracking scooter for the price. I bought the i9 6 months ago then bought the iF1 in June an I wish I’d bought the iF1 right away an saved time and money.

Happy with the scooter so far and the company have been great to deal with very easy to contact

Truly amazing product and a great buying experience. I can’t recommend this company highly enough. I am so please with my U4 Bike. I am disabled and it’s so handy to just pop to the shops. Clear communication from the whole team at all times. If you’re looking for an e-bike or Iscooter Buy from this company.

U4
Loving our U4's
Had an issue with removing the back wheel to fix a puncture, all sorted now.
Karl in the support team was so helpful and sent me step by step videos on how to remove the wheels
Thank you Karl

Slightly Disappointed

I recently received my iScooter iF1 and have been using it regularly. Overall, I'm really impressed with it. The build quality feels solid, it's comfortable to ride, and it's been great fun so far. It handles well and does everything I need it to. The only reason I'm not giving it 5 stars is because I bought it after seeing the advertised top speed of 38 mph. In reality, the fastest I've been able to get it to go is around 28 mph. While that's still quick enough to be enjoyable, it was disappointing because the higher advertised speed was a major factor in my decision to buy it. Despite that, I still think it's a brilliant scooter and I'm enjoying owning it. I just wish the advertised performance had matched the real-world experience, as it will always leave me with a slight sense of "what could have been."

Outstanding customer service,their was a slight delay to my order due to high demand on the scooter i picked,i messaged to say it was a birthday present and the company went high and low to make sure my child has the scooter on their birthday,I was given regular updates regarding my order,fantastic customer service,I will definitely be ordering again.

I'm nearly 75 years old.I'm very happy with my new scooter .It's gets me out of the house.

Very good customer service. Very helpful and can’t fault them enough. Had an issue with an order and they sorted the issue for me very fast.
Ordered a scooter back in 2024 and again this week and each time they’ve been helpful.

My charger arrived dead on arrival. Luckily, customer support was on it - sent out a brand new replacement immediately. Great service.

Outstanding customer service and customer support. So glad I bought my daughter’s scooter from iscooter. Always very helpful and nothings an issue they can’t fix. Helped me out massively over past few months. 10/10