Italia Home Opiniões 

9
•
TrustScore: 2 em 5

2,1

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Informações sobre a empresa

  1. Fornecedor de móveis embutidos
  2. também em
  3. Loja de móveis
  4. Loja de móveis para cozinha

Escrito pela empresa

ItaliaHome is the primary Italian furnishing center in UK providing the best relation between high quality and price with a full range of contemporany italian furniture.


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

9 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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2,1

Todas as opiniões

(9)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

ATTENZIONE

ATTENZIONE
Non affidabili, non sono seri, lucrano con commissioni altissime, non firmate nulla con loro, evitateli e se dubbiosi chiedete alla FIAIP, (federazione italiana agenzie) per avere info sulla reputazione delle agenzie..

20 de novembro de 2024
Opinião espontânea
logótipo da Italia Home

Resposta da Italia Home

Buongiorno Signora, non so come questa recensione sia atterrata sul nostro profilo: noi siamo ITALIA HOME LONDON, siamo un'azienda di arredamenti italiani a Londra e non vendiamo in Italia. Lei Forse cercava un'agenzia immobiliare in Sardegna e non siamo noi e questo ci infastidisce molto!!! Si informing prima di scrivere!!
Dear Madam, please refer to a Real Estate agency in Sardinia. We sell online furniture in the UK

Classificada 5 em 5 estrelas

Great italian furniture, amazing customer service

I've seen the advertising of Italiahome on google and then on facebook.
I had to spend a relevant amount to beautify my living room so I wanted to think twice before placing an order - but I have to say that the customer service is really outstanding!
Once I sent the enquiry i was immediately contacted by Lucia and I received a sample with the fabric the day after, really impressive.
The whole shopping experience was great and the most important thing is that the quality of the samoa sofa and the Tv unit purchased is very very nice.
I'll be shopping with italiahome again and happy to recommend it.

11 de setembro de 2021
Opinião espontânea
logótipo da Italia Home

Resposta da Italia Home

Hello Michael, Thank you for your nice review that makes us very happy as we try to give the best to our Customers; we are very confident with the products that you and your wife chose and are sure that they will look very elegant in your stunning apartment. Send us more photos, please. Regards, Sergio

Classificada 1 em 5 estrelas

be careful or you waste your money!

be careful or you waste your money!
I bought the SAMOA bedframe 2y ago and after months of sleeping on the floor, they finally managed to deliver (faulty). After a few weeks they make it right but today it got faulty again and I called Sergio explaining the situation and reading the contract (6y warranty in case of manufacture problem) he just replied that the contract is not valid anymore because the company doesn't exist despite he replied on the phone number that is on the website.
Be careful with who you deal with.

22 de outubro de 2020
Opinião espontânea
logótipo da Italia Home

Resposta da Italia Home

Dear Daniele. You are a serial reviewer just for the pleasure to write bad shit regardless.

You bought a bed from a Company now gone into liquidation where we used to work. Italian furniture in the UK is a very hard business, now, with Covid, it is a nightmare.
When your girlfriend rang, I explained that the only thing I could do is to send a fitter paid by you.
When you rang, you started about solicitors and so on.....for what? £150 for a service call. Get a life and a handyman!

Classificada 5 em 5 estrelas

Excellent service, highly recommend!

We had a great experience with Lucia and Sergio! We started by choosing a sofa, and Lucia was incredibly patient and helpful through the many versions we explored. We later decided to also order a living room furniture set (whole wall media set) which required even more exploration as it was custom-made with a modular approach. Lucia had very valuable advice for us, and has an eye for detail which meant we often came back to her recommendations after exploring various other options. Last but not least, the installation team with Constantin was very professional and did an impeccable job. We highly recommend Italia Home and thank them for their professionalism as well as genuine care!

29 de janeiro de 2020
Opinião espontânea
logótipo da Italia Home

Resposta da Italia Home

Thank you Cristina! We really appreciate your comments; this is the reason why we do what we do: great Customer service is hard to achieve sometimes, but the reward for a job well dome makes us feels good! Hope to see you and Bogdan soon. Regards. Sergio

Classificada 4 em 5 estrelas

Really helpful people and great quality products

Really helpful people and great quality products.

I got a sofa bed and I'm very happy with its quality, it's definitely worth its price and the long wait!

I had a great experience despite being caught in the middle of bankruptcy and the change of ownership

2 de dezembro de 2019
Opinião espontânea
logótipo da Italia Home

Resposta da Italia Home

Thank you Alessio for the review; as new owners of Italia home we felt obliged to clear the mess left behind and save the good name of our Brand. Thanks again. Sergio

Classificada 5 em 5 estrelas

Highly recommended! Warm and friendly service

We recently purchased a sofa and new bed from this company and our experience from the first visit to the completion could not have been better! They took a lot of time to go with us through the various options and we were made to feel very comfortable, secure and in good hands throughout the whole purchasing process. We are thrilled with our new furniture just in time for Christmas and we can highly recommend them if you look for a personalised and warm service! Many thanks!

28 de novembro de 2019
Opinião espontânea
logótipo da Italia Home

Resposta da Italia Home

Thanks for your review, Lucy! It was very easy to please both of you since you had very clear ideas, a good budget and an impressive sense of style. We are very grateful that you chose Italia home for your family. Regards. Sergio

Classificada 5 em 5 estrelas

It was a wonderful experience for my…

It was a wonderful experience for my husband and I to be dealing with you. We felt your genuinity in serving your customers. We have received the sofa and our table and we were very pleased. We hope to enjoy them for years to come. Thank you! Chris

11 de novembro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

BE WARNED

Be very careful of paying in advance to this bankrupt company. Last year we placed an order in excess of £50k, and paid in full 7 days before delivery as on their T&C. Received damaged goods, and for the last year battling to get things fixed without luck, the original company went bankrupt after we took legal action through courts, was then sold through administrators to an old employee of the company. You need to check their history with companies house prior to sending a penny of your hard earned money their way. You have been warned so be very very careful.

28 de agosto de 2019
Opinião espontânea
logótipo da Italia Home

Resposta da Italia Home

We are very sorry for what happen to Mr. Shally; we bought the Company as the previous owners had serious difficulties with few suppliers who went broke after the order was placed to them; As new owners, we are committed to build a strong Brand on the UK market and looking forward to have the good reputation that we deserve with our commitment in service and good value to our Customers. We can't fix the past but can surely control our actions moving forward

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