James Moore Jewellers Opiniões 

285
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From start to finish the whole experience was one of ease. Purchased a Seiko porcelain dial, the website was easy to follow, each timepiece has an in-depth description which I found extremely useful.... Ver mais

Classificada 5 em 5 estrelas

Very reliable,swift delivery. Product as described and authentic Garmin strap. Price competitive.Really impressed with ordering and delivery process. If only Garmin would make additional strap h... Ver mais

Classificada 5 em 5 estrelas

Great selection with very keen prices and always willing to price match. To me, customer service is far more important than the price. I have dealt with James Moore for several years and made many pur... Ver mais

Classificada 5 em 5 estrelas

Great price and arrived quickly. Noticed that it was cheaper elsewhere after ordering and they still price matched. Rowan was great on the phone, even rang me back to let me know the price match had... Ver mais

Informações sobre a empresa

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Escrito pela empresa

Family-run shop selling designer watch brands, diamond, gold and silver jewellery, plus repairs.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

285 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,8

Todas as opiniões

(285)

22 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I ordered a silver watched and received…

I ordered a silver watched and received a black one. I wasn't happy at first then I couldn't be bothered to send it back and get another but in all not good.

30 de setembro de 2022
logótipo da James Moore Jewellers

Resposta da James Moore Jewellers

Dear Chad Green,

I am very sorry to hear you have received the wrong item. As a family ran business, we take customer service very seriously and would like to do our utmost to resolve this for you.

We will contact you directly to organise for the wrong watch to be collected and replaced. You can also contact me directly on scott@jamesmoorejewellers.co.uk and I will do my best to assist. We rely on positive customer experience and feedback to grow our business. If there is anything else we can do to improve your experience, please do not hesitate to let us know.

My sincere apologies for any inconvenience caused,

Kind regards

Scott

Classificada 5 em 5 estrelas

Great selection with very keen prices…

Great selection with very keen prices and always willing to price match. To me, customer service is far more important than the price. I have dealt with James Moore for several years and made many purchases. They are extremely helpful and always ready to answer questions or provide knowledgeable advice. Delivery is Free the next Day with emails through every step of the process. Highly recommended.

3 de outubro de 2022
Classificada 5 em 5 estrelas

Excellent Service & Knowledgable

Visited the shop for a watch, Amber was incredibly helpful along with her colleague (I couldn't remember his name - sorry!). They both provided answers to all my questions and made me feel very comfortable spending money with their business. The service was excellent.

10 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service….

Ordered a watch I saw abroad, looked online and got a better deal with JMJ Win No 1.
Contacted to be advised the original box and papers couldn’t be found, I said I would wait for replacements from the manufacturer, was contacted again to advise the box and papers had been located and the watch had been dispatched, on top of this I was refunded £50 for my patience, Win No 2.
The watch is exceptional and the box and papers are correct, Win No 3!

23 de setembro de 2022
Classificada 5 em 5 estrelas

Impressive service all round

Exceptional customer service. Prompt delivery, and they exchanged the item for another when it didn't suit my requirements. Replacement item turned up almost before I requested it. Very impressive indeed.

23 de setembro de 2022
Classificada 5 em 5 estrelas

In house jewellers for First Class…

In house jewellers for First Class Watches. I've been asked to review them. As I'm only aware of having dealt with FCW ( who were awesome ) I can only assume James Moore Jewellers are also awesome as the whole process was awesome.
Thank you and well done James Moore Jewellers 😁👍

18 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The citizen titanium ray mears watch is…

The citizen titanium ray mears watch is well worth buying, very light weight. It's as though its not on your wrist. Only down fall again with this and most citizen strap watches, is they need to make there straps longer. Other than that all good.....

7 de setembro de 2022

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