Ordered a washer dryer combo on 10/03/26. Arrived on 12/03/26. Not a single bit of hassle form start to finish. Exceptionally fast delivery. Machine was about £100 cheaper than anywhere e... Ver mais
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Informações sobre a empresa
- Loja de eletrodomésticos
- Empresa de equipamento electrónico
- Loja de dispositivos electrónicos
- Loja de televisões
Sobre J.C. Campbell Electrics
Escrito pela empresa
About us
For over 45 years, J.C. Campbell Electrics has been established as one of Northern Ireland's leading independent electrical retailers. We have many happy customers who return to us, and it's easy to see why.
J.C. Campbell Electrics offers high quality domestic electrical appliances to suit every household at extremely competitive prices. We can offer everything from that much needed Washing Machine, Tumble Dryer or Fridge Freezer to the must have in Smart TVs, or Sound Systems. We provide our customers with first class products, excellent delivery and after sales service, all at unbeatable prices.
We are a family run business and value all our customers, whether they are shopping in store or online. Check out the reviews for yourself, or give us a call on +442887740519 and we will be happy to answer any of your questions.
JC Campbell Electrics
Escrito pela empresa
- We're committed to our customers
- With over 45 years in business, we have a long standing commitment to our customers, providing excellent levels of customer service.
Free Delivery to UK & ROI* over £50
Free Delivery to UK & ROI* over £50
We offer free delivery to most addresses in UK and Republic of Ireland on orders over £50
Informações de contacto
84 Brackaville Road, Coalisland, BT71 4NJ, Tyrone, Reino Unido
- +44 28 87740519
- www.jccampbellelectrics.com
4,8
Excelente
5 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It has been 2 weeks since we ordered…
It has been 2 weeks since we ordered our washing machine and it still has not been delivered. Initially there was notification of delivery at 6pm on Friday that it will be delivered on Saturday. But there was no one to contact to state we are not in o Saturday so there was a failed delivery. Ever since then whenever I ring j c campbell electrics they advise that we will get notification of delivery and I never receive it? I am lost what can be done to get the Washing machine!
24 de janeiro de 2026
Opinião espontânea
Resposta da J.C. Campbell Electrics
Hi Woshil
With reference to your 1 Star review of J C Campbell Electrics. Please note that our term & conditions state that delivery of white goods can take 7-10 working days.
As previously advised, you did not receive the initial booking links sent by the Bosch Home Delivery Team because the telephone number originally provided to us was incorrect.
Last week, I contacted Bosch directly and supplied them with your correct contact number, requesting that it be passed on to the delivery company. When I followed this up today, Bosch confirmed that while they had a record of my contact regarding this matter, they regrettably failed to action the request and update the delivery company accordingly. They have since apologised for any inconvenience caused by this oversight.
In both of the above instances, these matters were outside of our control, and all procedures on our side were carried out as normal. J C Campbell Electrics was not responsible for any delays relating to your order.
If you have not yet received a booking link, you should receive one shortly.
Best regards
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi Fiona
Thank you for your 5 Star review of J C Campbell Electrics.
Your feedback is very much appreciated.
Best regards
The Team at
J C Campbell Electrics
Delivery problems
I rated them 2 basically due to delivery problems. I bought a Bosch fridge freezer from them and only got it after 3 failed attempts. In 2 of them they did not want to take the old fridge away claiming they did not have space in the van and also complaining they didn't know we were in the first floor and there was no lift, even though we paid for the service and we passed all this information to Campbell Electrics. The first time they also said the old fridge was wet but actually it was just a bit humid in one of the drawers because we forgot the ice pad inside. Apart from that, and after we wiped that part dry, the fridge was in perfect condition to be taken away. It had been emptied and switched off many hours earlier plus it was a frost free fridge. We realized later that this was just an excuse to not take the old fridge away. The third attempt, after again saying they did not have space in the van and some argumentation, they agreed to take the fridge away. But then we found out the new fridge was damaged. It was only in the 4th attempt that we finally managed to get the new fridge delivered. Of course, for each attempt we had to remove all the food from the fridge and freezer 15 hours before they were expected to come ( first 2 times from 7am), only to have to put all back in later, with some food being wasted. All very disruptive and frustrating. When I called the company to complain about the situation they said they would contact Bosch, which in turn would contact the delivery company, again very frustrating, so almost like it is not their fault. Basically, you buy from them, they buy from Bosch and Bosch arranges the delivery. It looks like there is a lot lost in translation there. My suggestion is that they work on their communication lines and on the delivery service. Despite all the issues and frustration, i must say that when i spoke to the company on the phone they were polite and willing to help.
7 de janeiro de 2026
Resposta da J.C. Campbell Electrics
Hi George
Thank you for taking the time to share such detailed feedback. We’re very sorry for the disruption and frustration you experienced during the delivery of your fridge freezer—this is certainly not the standard of service we aim to provide.
We completely understand how stressful repeated failed delivery attempts can be, especially when it involves preparing your existing appliance and food multiple times. We also appreciate you highlighting the issues around communication between ourselves, the manufacturer, and the delivery partner; this is something we take seriously and are actively working to improve.
That said, we’re grateful for your kind words about our team when you spoke with us directly, and we’re glad you felt supported on the phone. Your feedback has been noted and will be used to help prevent similar situations in the future. Thank you again for bringing this to our attention.
Best regards
The Team at
J C Campbell Electrics
Website easy to navigate
Website easy to navigate, great price and prompt delivery
16 de janeiro de 2026
Opinião espontânea
Resposta da J.C. Campbell Electrics
Hi
Thank you for your great review! We’re glad you found our website easy to use, were happy with the price, and received your order promptly.
Best regards
The Team at
J C Campbell Electrics
Very efficient service at a great…
Very efficient service at a great price.
Really appreciated it when a lady phoned me to check the delivery address as I had omitted part of it.
Would definitely use them again
6 de janeiro de 2026
Resposta da J.C. Campbell Electrics
Hi Maggie
Thank you for the lovely review! We’re delighted you were happy with the service and pricing, and we’re especially glad our team could help by checking the delivery details. We really appreciate your support and look forward to helping you again.
Best regards
The Team at
J C Campbell Electrics
Support local businesses. Cut out the main man and profit.
Excellent competitive price and express delivery. Will certainly check future purchases on their site.
2 de janeiro de 2026
Resposta da J.C. Campbell Electrics
Hi Diamuid
Thank you so much for your support and kind words! We really appreciate you choosing to shop local. We’re delighted you were happy with the price and express delivery, and we look forward to helping with future purchases.
Best regards
The Team at
J C Campbell Electrics
Would buy again from JC Campbell.
2 de janeiro de 2026
Resposta da J.C. Campbell Electrics
Hi Carla
Thank you for your 5 Star review of J C Campbell Electrics. Thank you for your feedback and we look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
Great price and speedy service
2 de janeiro de 2026
Resposta da J.C. Campbell Electrics
Hi Roger
Thank you for your 5 Star review of J C Campbell Electrics. Your feedback is very much appreciated.
Best regards
The Team at
J C Campbell Electrics
This is a very crappy and fraudulent…
This is a very crappy and fraudulent company. They first sold me a cheap vacuum cleaner. I called them after 23 days to return it, but they refused. And I am very upset and dissatisfied. In my opinion, buy more expensive than where there is a return guarantee and service. Do not buy from this company.
12 de dezembro de 2025
Resposta da J.C. Campbell Electrics
Hello Seyed
We writing in response to your 1-star review of J C Campbell Electrics.
We strongly refute your comments describing our business as “crappy” and “fraudulent.” These statements are unfounded, inaccurate, and made without reasonable justification.
For clarity, you contacted our office today at 12:32pm requesting to return a vacuum cleaner that was delivered to you on 15/12/25. Your stated reason for the return was that you were “not happy with it.” At 3:41pm, we replied requesting confirmation as to whether the appliance was faulty or whether it had been used, as this information is essential in determining eligibility for a return.
Rather than responding to our email and allowing us the opportunity to assess your request, you chose to publish this review. As a result, you have not given us the opportunity to investigate or resolve the matter.
We must make it clear that if an appliance has been used and is not faulty, dissatisfaction alone does not constitute valid grounds for a return. This policy is consistent with consumer regulations and our stated terms of sale.
We reject the allegations made in your review and stand by the service provided.
Regards The Team at
J C Campbell Electrics
I bought this as a Christmas present…
I bought this as a Christmas present for my mother and she loves it!
17 de dezembro de 2025
Resposta da J.C. Campbell Electrics
Hi Tracey
Thank you for your 5 Star review of J C Campbell Electrics. Your feedback is very much appreciated.
Best regards
The Team at
J C Campbell Electrics
Great service!
I ordered a toaster that was out of stock everywhere, JC Campbell electrics had also sold out but told me they were awaiting stock on the Wednesday and would post out as soon as stock came in….and they did just that! Thank you
18 de dezembro de 2025
Resposta da J.C. Campbell Electrics
Hi Lesley
Thank you for your feedback. We’re pleased we were able to update you on stock availability and dispatch your order as soon as it arrived. We really appreciate your support.
Best regards
The Team at
J C Campbell Electrics
Great price
Great price, superfast delivery in time for Christmas, highly recommended!
18 de dezembro de 2025
Resposta da J.C. Campbell Electrics
Hi Janine
Thank you for your feedback. We’re pleased to hear you were happy with the price and fast delivery, and we appreciate the recommendation.
Best regards
The Team at
J C Campbell Electrics
Arrived quickly
Arrived quickly. Was just what my friend wanted for Christmas. She said instructions were easy to read and is looking forward to using the carving knife.
16 de dezembro de 2025
Resposta da J.C. Campbell Electrics
Hi Janet
Thank you for your feedback! We’re pleased to hear your order arrived quickly and made a great Christmas gift. We hope your friend enjoys using the carving knife.
Best regards
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi Jacqeline
Thank you for your kind review! We’re glad you were happy with our customer service and truly appreciate the recommendation.
Best regards
The Team at
J C Campbell Electrics
From ordering to delivery there was no…
From ordering to delivery there was no problems, definitely use the company again
15 de dezembro de 2025
Resposta da J.C. Campbell Electrics
Hi Mandy
Thank you for your feedback! We’re glad everything went smoothly from ordering to delivery. We look forward to serving you again.
Best regards
The Team at
J C Campbell Electrics
Best price and great delivery
My order from this firm was £30 cheaper than any one else.Ordered on a Wednesday and delivered by royal mail on Friday snd this was mid December. Would certainly use this firm again
19 de dezembro de 2025
Resposta da J.C. Campbell Electrics
Hi George
Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that you found our price competitive and that your order arrived quickly, especially during the busy mid-December period. We really appreciate your recommendation and look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
fast reliable on time .Absolutely no…
fast reliable on time .Absolutely no complaints
12 de dezembro de 2025
Resposta da J.C. Campbell Electrics
Hi Mark
Thank you for your 5 Star review of J C Campbell Electrics. Your feedback is very much appreciated.
Best regards
The Team at
J C Campbell Electrics
Great product at a great price from…
Great product at a great price from this company. It arrived on time and I’m really pleased with the all round service. Thank you
12 de dezembro de 2025
Resposta da J.C. Campbell Electrics
Hi Jayne
Thank you for your lovely feedback! We’re delighted to hear you’re pleased with the product, the price, and the overall service. Your support means a lot to us — thank you for choosing our company.
Best regards
The Team at
J C Campbell Electrics
Prompt delivery
Received earlier than expected.Goods well packed and arrived in good condition
Price paid very faourable compared with other retailers. Would recommend.
19 de dezembro de 2025
Resposta da J.C. Campbell Electrics
Hi Mike
Thank you for your great review! We’re pleased to hear your order arrived earlier than expected, was well packed, and in perfect condition. We’re also glad you found our pricing competitive. Thank you for the recommendation — we look forward to serving you again!
Best regards
The Team at
J C Campbell Electrics
Exceptional customer service
The customer service was exceptionally personal and responsive, and the item I was searching for was delivered on time as promised.
18 de dezembro de 2025
Resposta da J.C. Campbell Electrics
Hi Lyn
Thank you for your wonderful feedback! We’re delighted to hear that you found our customer service personal and responsive, and that your item arrived on time as promised. We truly appreciate your support and hope to assist you again soon.
Best regards
The Team at
J C Campbell Electrics
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