It took a while for the order to be processed and shipped but when I reached out for an update customer service was very helpful and kind. I ordered the monthly subscription with 4 bags as well as the... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I bought this product for myself, and ended up becoming the family waxer. It is so easy to wax men's brows, ears and other facial hair knowing I would never be able to get them to do it outside our ho... Ver mais
Okay, would recommend giving yourself a lot of time to get through the learning curve and be patient with yourself 😂 It is very forgiving for a beginner!! The different waxes really do make a differe... Ver mais
A empresa respondeu
Well I have to say I would love for you to have a custom service call but hey beggars can’t be choosers. I did run into an issue with just receiving my product, but when I reached out them they were... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to Jelly Wax's Trustpilot page. We're all about redefining your waxing experience, making it as smooth as the skin you're about to unveil. 🌟 Why choose us? We're not just another waxing brand; we're a community. A community that values empowerment, affordability, and, most importantly, YOU. We're committed to delivering salon-quality results right in the comfort of your home. 🏡 But don't just take our word for it! Check out what our fabulous Jelly Wax family has to say. Your feedback helps us grow, innovate, and deliver the best waxing experience possible. So go ahead, share your thoughts, and let's make beauty routines a little less routine. 💖 With all the love and good vibes, The Jelly Wax Team
Informações de contacto
3571 Far West Blvd Suite #3447, 78731, Austin, Estados Unidos da América
- info@jellywax.co
- www.jellywax.co
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My stupid waxer broke randomly I didn’t…
My stupid waxer broke randomly I didn’t even do anything and I put in a complaint and they haven’t gotten back to me

Resposta da Jelly Wax
LOVE THE WAXER
I absolutely love this waxer, I’ve been using it for three years now and it always gets the job done. Whether it’s arm pit hair, leg hair or facial hair! The wax is so pretty when melted and some of them have a good scent to make the waxing more enjoyable😂 I personally love the mango scented one. Overall this waxer gave me a great experience!

Resposta da Jelly Wax
I got this for my little sister…
I got this for my little sister and she loved it, even talked me into waxing the back of my neck. Neither of us have ever tried waxing at home before and it was the perfect way to start, easy instructions and super beginner friendly. She even got herself the subscription she liked it so much, and I love how clean my neckline looks.
Perfect as a gift or for yourself if you like waxing!

Resposta da Jelly Wax
Good company and good product
This waxing machine has been my go-to for three solid years. I'm in my 50s, and as an Asian, tackling facial hair around my mouth can be a real quest. But this machine? It's the Usain Bolt of warming up – quick! Does its job so splendidly, it's like a magic wand for unwanted fuzz.

Resposta da Jelly Wax
Product works as intended
The wax warmer and wax works great. When I was missing an item from my order, customer service helped resolve that by sending out a replacement. I have get to get used to waxing and the kit I bought is novice/beginner friendly.

Resposta da Jelly Wax
Awesome!
The customer support was wonderful when I messaged them, and the beginners kit I got was also wonderful! I have PCOS and I got the kit for mostly my neck since I have to shave it almost every day, but after my first waxing, it took the hair about 2 to 3 weeks to grow back! And it grew back patchy! I 100% recommend Jelly Wax!

Resposta da Jelly Wax
Easy to use!
Following the Jelly Wax TikTok account made me think I could wax in the first place. I tried it and after a little practice I have gotten quite good! I've tried some other hard waxes and none of them grab my leg hair the way Jelly Wax does. I have medium to fine leg hair and Jelly Wax gets it every time!

Resposta da Jelly Wax
Love them!
I absolutely adore this company and their products. The customer service is exceptional. I ordered the Deluxe kit on a black friday deal for an insanely good price. It was simple and easy to use.

Resposta da Jelly Wax
The Smell <3
Got this product delivered quickly and it’s worked great!!! I’ve used wax strips for years but wanted to give hard wax another shot. It’s been wonderful to work with & clean up has been so simple. With the wax strips I used, they always left a sticky residue that was a pain to remove and left my skin red but this stuff is a dream! Also, the scent is so wonderful. It smells like cotton candy or bubble gum (or something along those lines but smells great either way!). Would totally recommend.

Resposta da Jelly Wax
one of the best waxes i’ve used
love the wax, just wish the 500ml options were still available

Resposta da Jelly Wax
Does not hurt and great in picking up hair
I finally got the courage to wax my bikini!! I took a tylenol 30 minutes before waxing. I spread the wax from the side to the middle (not from the top) and took a deep breath and pulled in one motion!! Got the majority of the hair! Had to do a clean up and the pain was not what i expected. This is my first time to wax my bikini by myself!! Love this Jelly Wax!! For my underarms, they do not hurt at all after almost 3 sessions 😬

Resposta da Jelly Wax
10/10 first time waxing
Came incredibly fast and on sale I have so much I wouldn't have and I'm grateful for it. For A first time waxer this just felt like ripping off a bandaid it was a lot less painful than I was expecting because of this company.

Resposta da Jelly Wax

Resposta da Jelly Wax
I loved the products as a first time…
I loved the products as a first time user. The only downside was that my order took much longer than it was supposed to and I wasn’t provided any updates

Resposta da Jelly Wax
Very helpful! Absolutely love this company
My package was late and customer service was very quick to respond and fix the problem.

Resposta da Jelly Wax
1st experience with jellywax
I've tried waxing kits before and they've all been a painful experience, but with jellywax it was the complete opposite. It was easy to use and I hardly felt any kind of pain. I 100% would recommend this!!

Resposta da Jelly Wax
painful, but with good results but not enough wax
I have been waxing for 2 years and I’ve tried many waxes before. I came across this wax on tiktok and figured why not? first, i bought the refill kit which is 2 wax bags and sticks and the sticks came chipped at the ends and uneven from the sides. second, the wax itself is good, but painful. with one application, it’ll pick up a bunch of hair which i liked. lastly, the wax bags aren’t enough. with the 2 bags i received, i managed to wax my arm pits, lower legs, and mustache, which is good but not worth the price of the small bag when there’s better products out there.

Resposta da Jelly Wax
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