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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

awful,manager was rude when i had stated that he told me the product wouldn’t be reduced any further and stated that was the final deduction, which was 158 a few days later came back in and it was dow... Ver mais

Classificada 5 em 5 estrelas

Busy period week before Christmas when needed item quickly, head office and store staff pleasingly in this day and age dealt with the issue promptly, efficiently, professionally and with kindness. Wou... Ver mais

Classificada 5 em 5 estrelas

Been shopping online with John Anthony for around 7 years since I wandered by accident into their shop in Bristol. Always on point , packed amazingly , sent with care ! Wonderful place truly I always... Ver mais

Classificada 5 em 5 estrelas

From my first contact with the Bristol store to my last contact with the head office to sort out my error on my order I couldn’t fault the two customer service representatives I dealt with. They were... Ver mais

Informações sobre a empresa

  1. Loja de moda masculina
  2. Loja de roupa
  3. Loja de roupa urbana

Sobre John Anthony

Escrito pela empresa

Established in 1979. John Anthony is one of the longest running independent mens fashion retailers in the UK.

It was one of the first retailers in the country to introduce a series of culturally significant brands in Menswear - being one of the very first doors in the UK for Vivienne Westwood, Stone Island, C.P. Company, Comme Des Garçons, Y-3 and many other collections that went on to become and still are major players in the industry.

Since it’s inception, the business has grown steadily into becoming a destination store for mens fashion in five major cities in the south of England.

Our outlook today remains unchanged. John Anthony looks to present a progressive mix of designer collections from around the world from established and emerging brands. Paying close attention to our customer service, mix of product and store environment - both physically and online.

This year sees us introduce a host of new and exciting brands from A-COLD-WALL*, Salomon, Comme Des Garcons Play, MKI Miyuki Zoku, Dries Van Noten, Our Legacy and more.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Mixed feelings

The products were amazing, bought two moose knuckle hats, however one arrived dirty, with what appeared to be a make up stains or oils from being tried on 😐.
I was less than pleased as I did not have time to return and had to change my entire outfit choice!

30 de maio de 2023
Classificada 1 em 5 estrelas

Terrible, never using again!

Terrible. Don’t use.
Just take your money when products aren’t in stock and then inform you days later that the product is no longer in stock then you have to wait for your refund for days on end!

16 de maio de 2023
Opinião espontânea
logótipo da John Anthony

Resposta da John Anthony

Hi,

Sorry your item was sold out. During sale periods we are very busy and on the rare occasion two people can be trying to buy the same item at the same time and unfortunately our system doesn't have time to update the stock levels.
You placed your order on Sunday morning, we are closed over the weekends so no orders are processed. You were emailed and refunded on Tuesday, sorry for the slight delay in notifying you.
I hope this explains what happened more clearly.

Best Wishes
JA Online

Classificada 5 em 5 estrelas

Authentic Vivienne Westwood T at great price…

Visited an actual Vivienne Westwood store in Central London, but they did not have a large size in the graffiti orb designT-shirt in any colourway. The staff could not source one on their website either. Found the preferred colour and correct size on John Anthony website. The T-shirt was incredibly competitively priced. The item came in minimal, recyclable packaging. Delivery was speedy and I was kept informed of the progress of my order throughout. Fantastic service. The T-shirt arrived in pristine condition. I will definitely be using John Anthony again and can highly recommend them. 5 *****

24 de abril de 2023
Classificada 5 em 5 estrelas

Customer journey and experience spot on

I made a purchase and then returned it. So i've not made them any money but wanted to say that the customer journey and experience was easy and seamless. The original price and delivery was great, the refund quick. So sorry John Anthony for returning the product, but the service means I'll come back again.

26 de abril de 2023

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