Firstly, Kabir and Chris made the whole transaction incredibly smooth and stress-free for us. The service we received from them was truly second to none! Kabir took the time to listen to exactly what... Ver mais
Localização
Alterar localizaçãoCraigshaw Road, West Tullos Industrial Estate, AB12 3AR Aberdeen, GB
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Leia as opiniões dos outros
Kabir was great to work with, not pushy or arrogant like I've experienced in other dealerships, he was knowledgable and polite. When I arrived to pick up the car it was damaged at the front, damag... Ver mais
Just bought a new CUPRA Terramar. Chris and Thor were brilliant! They listened to what I wanted, answered the many questions I had in full, and from start to finish were extremely helpful. They pr... Ver mais
I can't thank Thor enough for his incredible help! He's super knowledgeable and provided outstanding customer service. After some bad experiences at Sheffield and Stockport SEAT CUPRA, Thor at Aberdee... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Concessionário de motos
- Mecânica automóvel
- Oficina de inspecção
- Serviço de motorista
Escrito pela empresa
As an official CUPRA franchise dealer, John Clark CUPRA in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Craigshaw Road, West Tullos, we are just a ten-minute drive from the A90 and the AWPR, easily accessible from anywhere in the East of Scotland. If you are travelling from the city centre, we are just ten minutes away by car. Aberdeen train station is two miles away so, if you are travelling by public transport, you can reach us on one of the regular buses that run between West Tullos and the station.
John Clark Motor Group
Escrito pela empresa

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

Informações de contacto
Craigshaw Road, West Tullos Industrial Estate, AB12 3AR, Aberdeen, Reino Unido
- 01224 402960
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Kabir did a great job,friendly,not too…
Kabir did a great job,friendly,not too pushy,thanks Alberto

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Charming until they have your money, after sales service truly shocking. AVOID
Charming until they have your money, having harassed me to get the bank transfer ( cash buyer) done before the end of the month, got to get that commission, SEAT Ateca not ready for collection on agreed day, due to them " forgetting" the class of tax needed changing.
Car back in after 8 months with a faulty lock. Presented with an 8 hundred pounds plus quote for tyres and brakes, as "barely legal" . " Health Check" carried out without my knowledge or permission.This was a vehicle that apparently left the forecourt with full MOT ( No advisories) and service barely 8 months previously. Asked for faults on paintwork to also be checked at this time, on return, to collect my vehicle,was told by what I could only assume was a sales manager " we won't fix your paint work even as good will, you can contact SKODA UK ( It's a SEAT 🤪) if you like, you'll get nowhere!" This was obviously a response to me querying the mechanical state of my vehicle. Rude and unprofessional in a showroom full of customers.
SEAT UK have now been contacted, re the paintwork which is faulty, I have been told there is no record if me ever asking for the paintwork to be checked and SEAT Aberdeen have now announced to SEAT customer services there is " no goodwill" towards me as I have taken my vehicle elsewhere for subsequent MOT and service( Thanks Daniel Reid, true professional attitude in all your emails).
Why would I trust this bunch of cowboys anywhere near my vehicle ever again. It is currently under a trusted garage with 6 separate engine faults!
Avoid at all costs, after sales service truly appalling. Unfortunate when the vehicle is still under warranty and they fleeced me for other body work and alloy protection which is still ongoing!
Excellent Customer Service…
Sales Executive Marcel Czurylo was helpful & very professional in answering all our questions. No topic regarding the Cupra was of any bother to Marcel who explained to me in detail & also set the Infotainment System which was a great help. Would have no hesitation in recommending Marcel to any of our friends or relatives.

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Excellent Service Knowledgeable Salespersonn…
Exceptional service provided by sales rep with a extremely good knowledge of the cars.

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Great service from enquiry to…
Great service from enquiry to collection of my new car from Thorfinn from John Clark Cupra Aberdeen.
Kept great communication during the entire process ensuring I was aware of what was happening.
First class service during handover and very accommodating of early arrive time for collection.
Thanks again for the great service Thor.

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Marcel was excellent
Marcel was excellent. Very easy to deal with making the experience fun and easy for me and my partner.
He was very helpful and always in communication to help us when required during the buying process and even after purchasing the vehicle.
Couldn’t recommend him highly enough.
Thank you Marcel.

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
They did what they said they’d do

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
The sales man was honest,very nice and…
The sales man was honest,very nice and looked after us above and beyond

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Top Class Customer Service
The salesman Marcel was very attentive and friendly. He was very patient with all my questions and very knowledgeable.

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Was on the hunt for a Formentor Abt and…
Was on the hunt for a Formentor Abt and happened upon Cupra Aberdeen, 250 miles or so from where I live. This was the first time I’ve bought a car remotely and the experience was far better than I expected. Special thanks have to go to Thor and Kabir, communication was clear and prompt and Thor in particular was really helpful in helping me navigate the process. The car arrived yesterday and as described is in “mint” condition. I had an issue with a message displaying and beeping but a quick phone call to Thor resolved it. He’s on the sales team but had come across this issue previously and his suggestion to wipe the service spanner light on the roof cured it. Condensation apparently…it poured all the way down as it was transported from Aberdeen! Some of my local car dealers could learn from these guys…

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Sales staff where attentive and…
Sales staff where attentive and answered all our questions and took on board all our queries. Collecting our car was also a great experience. Thank you!

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Marcel was really nice and good to deal…
Marcel was really nice and good to deal with.
Kept us informed at all times.

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Perfect
Perfect, Thor and Kevin were great to deal with and love my new car. Thank you

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Great service
Kabir was super helpful and made the whole process very easy. I would highly recommend visiting Cupra Aberdeen.

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
very happy with the way everything was…
very happy with the way everything was done and the staff all very good

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Good customer appreciation…
Good understanding of customer requirements and ensured they could match expectations on vehicle and spec

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Great experience…
Very happy with the buying experience with specialist cars, all aspects were handled efficiently and courteously and the vehicle was immaculately presented when collected with a good tank of fuel
All aspects of the vehicle operation were fully explained before I took delivery

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Kabir was excellent he had great…
Kabir was excellent he had great knowledge of the car, he gave us his Cupra to test drive.
He was knowledgeable & polite, friendly and explained everything to us. It was a smooth process from start to finish. First class service, well done to Kabir!

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
Amazing service I recieved from Kabir
Amazing service I recieved from Kabir, he was very friendly and helped my purchase run smoothly. The only downside was lack of communication and was difficult to get it touch with sometimes.
My experience was still good though and I would recommend.

Resposta da John Clark Motor Group - John Clark CUPRA Aberdeen
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