Able to drive the bigster. No issues. Great communication from sales team - James. Very knowledgeable and provided lots of information about the Dacia range
A empresa respondeu
Localização
Alterar localizaçãoAbbotswell Road, The Autoplex, AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
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Leia as opiniões dos outros
Good, quick service from Scott Arthur. Deal fully completed in less than 5 working days, so 5-stars for him. Overall score knocked down 1-star as customer parking on-site is absolutely terrible. Extr... Ver mais
A empresa respondeu
your salesman James Westwater was very helpful in the purchase of my new Dacia where everything went smoothly.On the day of collection i was given a good crash course on every aspect of the new car w... Ver mais
A empresa respondeu
The team is very professional and friendly. We dealt with Scott Arthur who helped us with the purchase of our Dacia Duster. He was very accommodating, understood our requirements perfectly and kept... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Oficina de inspecção
- Mecânica automóvel
- Serviço de motorista
- Concessionário de motos
- Concessionário de carros usados
Escrito pela empresa
John Clark Dacia forms part of the John Clark Motor Group and is the only place to visit if you are looking for a new or used Dacia car for sale. Our state-of-the-art dealership is situated at The Autoplex in Altens, just off the major A90 road and easily accessible from Aberdeen city centre or the wider Scotland area. Brimming with an abundance of new and Approved Used Dacia cars, as well as service, Motability and business offers, take advantage of incredible deals today. Contact our friendly and knowledgeable staff at our showroom today to arrange a test drive in the model of your choice, or ask about our current Dacia offers, you won’t be disappointed.
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contacto
Abbotswell Road, The Autoplex, AB12 3AD, Aberdeen, West Tullos Industrial Estate, Reino Unido
- 01224 677800
4,6
Excelente
246 opiniões
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Able to drive the bigster
Able to drive the bigster. No issues. Great communication from sales team - James. Very knowledgeable and provided lots of information about the Dacia range
26 de julho de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Thank you for the 5-star review!
We're delighted to hear you had such a positive experience with John Clark Dacia and enjoyed getting behind the wheel of the Bigster.
It's great to know James provided clear communication throughout and was able to share his knowledge of the Dacia range, giving you plenty of useful information during your visit. We'll be sure to pass your kind comments on to him!
Thank you for taking the time to share your feedback. We look forward to welcoming you back again in the future!
Lesley
Well organised test drive
Well organised test drive, staff are friendly and well informed.
26 de julho de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Thank you for the 5-star review Kwynlyn!
We're delighted to hear you had such a positive experience with John Clark Dacia!
It's great to know your test drive was well organised and that you found the team friendly and knowledgeable throughout your visit.
Thank you for taking the time to share your feedback. We really appreciate your kind comments and look forward to welcoming you back again!
Lesley
Thanks to Nicole
I wanted to leave feedback about my experience with John Clark, as I was genuinely impressed with the service I received from start to finish.
I initially emailed about the car, but I wasn’t able to view it straight away due to my driving licence details being updated with the DVLA following a name change. What stood out to me was that I was never pressured, chased, or constantly contacted like I have experienced with other dealerships. Nicole provided the information I asked for when I was ready and gave me time and space to make the right decision.
I dealt with Nicole throughout the process, and she was fantastic. When I eventually went to view the car, everything was handled professionally and efficiently. I was able to take the car for a test drive, ask questions, and make my decision without any pressure or pushy sales tactics. The whole experience felt relaxed and customer-focused, and we were able to agree on a deal that worked for me. Everyone was so friendly, offering cups of coffee, to being told jokes - which I still tell at work - I wasn’t able to remember his name but wanted to pass on my thanks to him also - I do remember he used to work in window sales.
I also had some issues with my previous finance company, which could have made the process stressful, but Nicole was incredibly reassuring, helpful, and proactive in getting everything sorted as quickly as possible. She kept me updated, supported me throughout, and made what could have been a frustrating situation feel much easier.
I was extremely happy with the level of service I received. John Clark is different from other dealerships I have dealt with — they genuinely listen to customers, respect their decisions, and don’t bombard you with unnecessary calls and emails. Their communication is professional, timely, and based around what the customer actually needs.
From the first email to collecting my car, I felt valued and looked after. The whole team made the process straightforward, stress-free, and enjoyable. I would highly recommend John Clark to anyone looking for a dealership that offers honest advice, excellent customer service, and a pressure-free buying experience.
A special thank you to Nicole and team for making the whole experience such a positive one.
26 de junho de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good afternoon Kylie, thank you so much for taking the time to leave such a detailed review! We're glad that Nicole and the team provided such a great experience for you (and gave you some new jokes to use!) and we'll be sure that this is passed on. Happy driving in your new car! Kind regards, Lisa
Amazing so easy to set up and perfect…
Amazing so easy to set up and perfect customer service can’t recommend enough
8 de junho de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good morning Grady,
Thank you so much for your five star review! We will make sure your comments are passed onto the team.
Kind regards,
Lisa
Excellent
Excellent, very professional and approachable. Thank you Scott Arthus
15 de maio de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good afternoon Emily,
Thank you for your five star review, we are delighted that Scott was able to help you!
Kind regards,
Lisa
Sadly not the experience I was hoping…
Sadly not the experience I was hoping for! Communication before sale was great however felt I had to do the chasing regarding anything to do with my car after sale. While picking up my car I was asked to do a review wich I was later told my review was not good enough and if I changed it my fuel tank would be filled up( all this sitting in my car not in the show room) when I said I couldn’t change as didn’t know how to get back in, that wasn’t a problem as the salesman said he could do it. Feeling under pressure and uncomfortable this happened and no more mention of fuel! When salesman got out my car I noticed the seats were dirty so said and my car then had to be booked in to get cleaned! So few days later I walked to work, when I went to pick up car I was told it was again sent back as only front seats had been cleaned. No handbook was with the car and I was told one would be ordered but I still have no handbook. I noticed a chip on the window ( was small I originally thought it was a dirty mark) so brought it to salesman attention and said he would get this booked in and be in touch again a week later still no word until I messaged sales manager, then salesman phoned asking if I had been! No date or where to go had been given to me so this was impossible. I did then take my car to get window screen fixed, still awaiting handbook and feeling like the joy of buying a new car has well and truly been taken away as this has been one of my worst experiences buying a car!
19 de março de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good afternoon Erica,
Thank you for taking the time to share your feedback with us.
We are genuinely sorry to hear that your experience did not meet the high standards we strive to provide. We aim to ensure every customer feels supported and valued throughout their entire journey with us, and it is disappointing to learn that we fell short of your expectations on this occasion.
Thank you again for your comments, as they help us to improve our service for all our customers.
Kind regards,
Lisa
James made the whole experience…
James made the whole experience enjoyable. This is my second car from him and he explains things so easy
30 de março de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good afternoon, Catherine.
Thank you for your great review.
We’re delighted to hear that James made your experience so enjoyable and that he continues to provide clear and helpful guidance. It’s especially great to know this is your second car with him, your continued support means a lot.
We’ll be sure to pass your kind comments on to James and the team.
Thank you for choosing John Clark Dacia, and we look forward to welcoming you again in the future.
Best regards,
Erin
Trying to buy a car.
Booked a test drive on the Friday via the website for a Sunday slot. Received an acknowledgement on Saturday morning that someone from the sales team would contact me. Called the Aberdeen number 4 different times on Sunday and got no answer. Received 2 short calls on Monday night from John Clark but no human at the other end of the phone. Shocking service.
20 de março de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Dear DIane,
Thank you for sharing your feedback. We are sincerely sorry for the poor experience you had while trying to book a test drive.
It is disappointing to hear that our communication fell short, both in terms of the lack of response on Sunday and the issues with the return calls on Monday. We aim to make the car-buying process as seamless as possible, and it is clear we did not meet that standard in this instance.
Best regards,
Lisa
Got my car at the start of the year
Got my car at the start of the year, not disappointed at all. Perfect car for my needs. big thank you to Scott Arthur for pointing me in the right direction and helping me throughout the whole process from start to finish.
22 de janeiro de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Morning Keegan,
Thank you so much for your kind words,
We really appreciate you taking the time to share your experience with us,
Our team works hard to provide the best service possible, and it's wonderful to know we met your expectations.
I'll make sure to pass on your feedback to Scott and the management team at John Clark Dacia,
We look forward to working with you again!
Kind Regards,
John
Great customer service.
17 de março de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Morning Luisa,
Thank you so much for the 5-star review!
We're thrilled to hear you had a great experience with us,
I'll be sure to pass your feedback on to the team at John Clark Dacia.
See you next time!
Kind Regards,
John
Disingenuous, terrible communication, profit seeking over root cause repair
Took my car for MOT. Failed for a warning light that had been on for years and the same garage had been passing for years. Charged for an investigation, subsequently £1000 of parts put in the car. Given the keys. Engine warning light still on…oh it could be the sensor they say. The investigation is not for root cause it’s to find profit. The communication from before MOT to after when I tried to complain is nothing short of a disgrace. Never replied or just the action they took. No choice but to contact trading standards now.
2 de fevereiro de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Dear Luke,
Thank you for sharing your feedback regarding your recent MOT and subsequent repairs.
We acknowledge your comments concerning the diagnostic process and the communication you received from our team. We understand that our service department has been in direct contact with you to discuss these concerns and provide further clarification on the works undertaken.
Your feedback has been noted internally as part of our ongoing commitment to reviewing our service standards. Thank you for bringing your experience to our attention.
Kind regards,
Lisa
Scott Arthur at Aberdeen Dacia provided…
Scott Arthur at Aberdeen Dacia provided an excellent and professional attentive sales service it was a pleasurable experience. In fact all the staff I dealt with Alan and Beats and Molly on reception looked after me extremely well
20 de janeiro de 2026
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good Afternoon, Thank you so much for the 5-star rating! We are delighted to hear that you had a positive experience with Dacia Aberdeen. It is our goal to provide a professional sales experience for all our customers and we're glad we hit the mark for you. We'll make sure to pass this feedback on to Alan, Beats and Molly, and we look forward to seeing you again! Kind Regards John
Thanks to Scott Arthur at Dacia…
Thanks to Scott Arthur at Dacia Aberdeen for assisting us with the purchase of a Sandero. Scott was very responsive to questions before we visited the garage and went out of his way to make the whole process as smooth as possible and to enable us to trade our car in and pick up the new car all on the same visit.
Very impressed with the service would highly recommend
29 de dezembro de 2025
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning,
Thanks for taking the time to leave such a great review. We’re delighted to hear Scott at John Clark Dacia provided such responsive and helpful support, both before your visit and throughout the purchase of your Sandero.
It is great to know he went out of his way to make the process smooth and convenient, allowing you to trade in your car and collect your new one on the same visit. Thank you for your recommendation, it really means a lot. We’ll be sure to pass your kind feedback on to Scott and the team, and we look forward to welcoming you back in the future.
Best Regards,
Erin
Used Stepway purchase inc part-ex.
Good, quick service from Scott Arthur. Deal fully completed in less than 5 working days, so 5-stars for him.
Overall score knocked down 1-star as customer parking on-site is absolutely terrible. Extra time has to be allotted for finding a parking space when arriving for appointments. Situation not helped by all the double yellow lines on all the nearby roads.
19 de dezembro de 2025
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good Afternoon, Les.
Thanks for taking the time to leave us such detailed feedback. We’re really pleased to hear Scott provided good, quick service and that your Stepway purchase and part-exchange were completed so efficiently, we’ll be sure to pass on your kind comments to him.
We’re sorry to hear your experience was impacted by the parking situation. We appreciate you highlighting this, and we understand how frustrating it can be. Your feedback has been noted and will be shared with the team as we continue to look at ways to improve the customer experience. We hope to welcome you back again in the future.
Best Regards,
Erin
Great service
My sales associate Scott Arthur at Dacia Aberdeen was very knowledgeable and understanding when I purchased my Dacia Sandero Stepway car. He managed to get me a very good deal for the car which I highly appreciated. I would highly recommend Scott and thank you very much for your assistance!
15 de dezembro de 2025
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good Afternoon, Danny.
Thanks for taking the time to leave a review. We’re delighted to hear Scott provided such a knowledgeable and understanding service during your Dacia Sandero Stepway purchase, and that he was able to secure you a great deal.
Your recommendation means a lot, and we’ll be sure to pass your kind feedback on to Scott. Thank you again for choosing John Clark Dacia — we hope you enjoy your new car and look forward to welcoming you back in the future!
Best Regards,
Erin
Good experience
Good experience, all questions answered. New car delivered fast.
1 de dezembro de 2025
Resposta da John Clark Motor Group - John Clark Dacia
Good morning, Thank you for your feedback! We are delighted to hear that you had a good experience, had all of your questions answered, and that your new car was delivered quickly. We appreciate your business! Kind regards, Lisa
Hassle free and easy
Had a great experience with James trading in my previous Dacia duster. The process was so easy and he always kept me up to date and was quick to answer any questions I had. Very easy, stress free process!
20 de novembro de 2025
Resposta da John Clark Motor Group - John Clark Dacia
Good morning Emma, That is wonderful feedback! Thank you so much for sharing your great experience. We are delighted to hear that James made the process of trading in your Dacia Duster so hassle free and easy. We pride ourselves on clear communication, and we're pleased James kept you up to date and made the process stress free. Thank you for choosing us! Kind regards, Lisa
James was great.
James was very helpful and professional throughout my experience at john clark. Very happy with the service I received.
22 de novembro de 2025
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good morning Sam, Thank you for your fantastic feedback! We are delighted to hear that James was very helpful and professional throughout your experience at John Clark. We appreciate you choosing us and are very happy you were satisfied with the service you received. Kind regards, Lisa
Great experience with James
James was very informative and helpful and i’ve recommended him to friends and family who are visiting the branch when they are due an upgrade.
26 de novembro de 2025
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good morning Charlie, Thank you for your fantastic review! We are delighted to hear that you had a great experience with James.
It is the highest compliment that you found him informative and helpful enough to recommend him to your friends and family for their upgrades. We appreciate your kind words and your recommendations! Kind regards, Lisa
Excellent service from senior sales…
Excellent service from senior sales James he is a star and got me an amazing purchase
Fast and great he is an asset to your team along with Marc in service
28 de novembro de 2025
Opinião espontânea
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to James, Marc, and the management team.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
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