John Academy Opiniões 

302
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My experience with John Academy has been very positive and interesting. The online learning platform is easy to use, allowing me to study at my own pace and fit my learning around my work and person... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

John Academy offers easy-to-understand courses. The lessons are clear, well explained, and helpful. I had no problems accessing the materials, and the learning process was smooth. I would recommend th... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

affordable, handy and easy to understand, absolutely great customer service, outstanding offers! But 4 stars for the TTS and machine voice, it would be sooo much better and a huge difference if it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am a Carer for an Adult with a Learning Disability. I enrolled my Nephew on a British Sign Language Course Level 1 & 2. This course was perfect for him and as given him the knowledge and Understandi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Instituição educacional

Escrito pela empresa

John Academy is a leading eLearning provider based in the UK, committed to empowering individuals through high-quality online education. With a diverse range of courses spanning various disciplines, we offer flexible and accessible learning opportunities to learners worldwide. Our expertly designed courses are delivered by industry professionals, ensuring practical relevance and skill enhancement. Whether you’re looking to advance your career, explore new interests, or develop personal growth, John Academy provides an immersive and engaging learning experience. Discover your potential with our user-friendly platform and unlock a world of knowledge at your fingertips. Visit our website at www.johnacademy.co.uk and embark on a transformative learning journey today.


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4,1

Bom

TrustScore: 4 em 5

302 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 30% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(302)

68 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Getting some much spam from this…

Getting some much spam from this company!!! From "Farzan Hussain" should be ashamed of yourselves!!

13 de novembro de 2024
Opinião espontânea
logótipo da John Academy

Resposta da John Academy

Dear Gemma Mac,
Please accept our sincerest apology for the inconvenience. Our concerned team has been notified regarding the matter and they are investigating it.

If you have any additional details you'd like to share or require further assistance, please contact us directly at info@johnacademy.co.uk.

Sincerely,
Sebastian Stanley

Classificada 1 em 5 estrelas

Spammers

This company found my company online and continually send spam to our business email address. We asked them to quit 3 times but they don't listen.

So, today, we have contacted the Information Commissioner Office to set a complaint in motion. The owner assured me that I would be removed from their mailing list, but he lied.

Unprofessional, to say the least

12 de novembro de 2024
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Resposta da John Academy

Dear E Molin,

We sincerely apologise for the inconvenience you recently experienced. We take all concerns seriously and have notified our concerned team to investigate the matter.

If you have any additional details you'd like to share or require further assistance, please contact us directly at info@johnacademy.co.uk.

Thank you for your patience and understanding.

Sincerely,

Sebastian Stanley

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service! Very friendly, helpful and quick to response in time of need. Thank you so much for all the help. Will definitely recommend John Academy for anyone and everyone to experience a wonderful learning experience!

7 de novembro de 2024
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Resposta da John Academy

Dear Melanie,

We're so glad to hear that you had a positive experience with our customer service team! It's our goal to provide the best possible support for our learners, and your feedback confirms that we're on the right track.

We're thrilled you found our courses valuable and enjoyable. Please don't hesitate to reach out if you have any questions or need further assistance in the future.

Thank you for being a part of the John Academy students community!

Sincerely,

The John Academy Team

Classificada 5 em 5 estrelas

Great for enhancing your carer

I have taken a few courses and are currently doing the English courses. There are courses out there, that do the same thing and are lot more expensive.
John academy gives me the opportunity to do these courses and reduced price.
Especially good if people want to enhance there carer but can't afford.
I can work at my own pace and time.
And at the end acheive a certificate.

12 de outubro de 2024
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Resposta da John Academy

Thank you for sharing your positive experience with John Academy! We're delighted to hear that our courses have been valuable to you and that you appreciate the affordability and flexibility we offer.

Our goal is to make quality education accessible to everyone across the globe, and it's wonderful to know that we've been able to help you achieve your learning goals.

Thank you for choosing John Academy.

Classificada 2 em 5 estrelas

Terrible Quality and not convinced with accuracy of details

I have just completed the UK Tax Return Course. I found it to be very unprofessional. Audio was poor and muffled. Lady doing the course made mistakes as she went. For a training video that people have paid for this should have been corrected until it was 100% accurate. Several of the videos cut off mid sentence. One video finished at 9% of the return complete and next video started at 90%. What happened in between? Also not sure of how current the information is as the pictures showed old pound coin images and the return was for the 2014-2015 tax year. A decade out of date. I did like the fact I got to see the form but that was the only benefit for hence the 2 stars and not 1 but even at that I'd image the form has changed within 10 years so the whole training session is probably a complete waste of time and money...

7 de agosto de 2024
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Resposta da John Academy

Dear Janice,

Thank you for taking the time to share your experience. We appreciate your honest feedback as it helps us identify areas for improvement.

We understand your disappointment with the audio quality, errors in the video content, and the outdated information. These are not the standards we strive for, and we apologise for any inconvenience caused.

We are committed to providing high-quality educational content. We will thoroughly review the course to address the issues you've raised, such as improving audio quality, ensuring accuracy, and updating the content to reflect the most current tax year.

Our customer success team will contact you shortly to make proper reparation.

Thank you again for your feedback.

Sincerely,
The John Academy Team

Classificada 1 em 5 estrelas

Shocking Customer Service

Trying to get through to their commercial team is a nightmare as they're so unresponsive.

I requested a refund due to the untrustworthy service on 29/07, which they said would be 3 working days - I still have no refund despite contacting on 3 more occasions after this.

2 de agosto de 2024
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Resposta da John Academy

Dear Victoria,
Please accept our sincerest apologies for the inconvenience.

Our concerned team is working on the issue.

Thank you for your patience.

Sincerely,
The John Academy Team

Classificada 5 em 5 estrelas

Le service client est disponible afin…

Le service client est disponible afin d'assister l'apprenant. J'ai été ravi de trouver assez de cours disponibles. Personnellement, je suis dans le domaine culinaire, étudié avec John Academy m'a permis d'acquérir plus de connaissances en Pastry et Bakery. Vous qui recherchez une plate-forme d'étude en ligne je vous conseille John Academy. Grâce à leur méthode d'apprentissage vous apprécierez aussi.

2 de agosto de 2024
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Resposta da John Academy

Cher Herman Jeazet,

Merci beaucoup pour vos aimables paroles.

Nous sommes ravis d'apprendre que votre expérience avec le cours a été exceptionnelle ! C'est merveilleux de savoir que vous avez trouvé le contenu bien défini et détaillé.

Notre objectif est de proposer des cours complets et informatifs, et vos commentaires positifs renforcent notre engagement envers l'excellence.

Si vous avez d'autres questions ou souhaitez explorer des cours supplémentaires, n'hésitez pas à nous contacter.

Merci encore d'avoir choisi John Academy !

Sincèrement,
L'équipe de l'Académie John

Classificada 1 em 5 estrelas

It's just a waste of money for me.I'm sad.Not worth it!!

It's just a waste of money for me. I'm sad. Not worth it!!
I recommend this course to beginner confectioners, in my humble opinion it needs improvement. There could be pdf downloadable files that I can learn with it, and there could be even more videos to help you bake a data cake. There are a few videos in it, but you can't open them because you don't have all of them, they need to be fixed. For example. Sugar mentors or someone I can turn to when I have a problem. Because it has a recipe, but I can't practice reading it, it might be more useful, tips on what I'm going to mess up, but it's good to have the basics for everything, eggs, flour, milk... I can replace the sugar with brown sugar. they explained the delivery of the cake very carefully so that there would be no problems with the cake, they wrote the budget well, they said that I could study to be a pastry chef, and after checking, I couldn't find a job with him. In other courses I get the certificate for free, but here you have to pay. And there is a link when you buy a certificate and I had to buy it again because after payment it indicated that I can claim the certificate for which I paid at the beginning, so I sent an e-mail that I have already paid twice and I want my money back. This is an ongoing case.
There are quite easy questions.

30 de julho de 2024
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Resposta da John Academy

Dear Krisztina,

We understand your disappointment with the Pastry Chef Training course. Your feedback is crucial for us to improve our offerings.

We apologise for the issues you encountered with the course. These are definitely not the experiences we want our students to have.

We are taking your concerns seriously and will investigate the issues you raised.

Thank you for your honesty about the course's shortcomings. We are committed to addressing these issues and improving the overall student experience.

You'll get the refund soon.

We hope to have the opportunity to regain your trust in John Academy.

Sincerely,
The John Academy Team

Classificada 1 em 5 estrelas

Disappointing, not much info

The course Seemed to be written by AI, I may be wrong but it was very very repetitive and boring. It also didn’t teach me what I thought it would, I’m a semi permanent make up (eyebrow tattoo) student and took this course thinking it would teach me about how to sanitise
Equipment, my room and what is expected, it basically taught be nothing except that employers need to refer to COSHH and the Health and safety act. And a little bit about PPE. Shame as I was constantly waiting for in formation that never came. Disappointing!

29 de julho de 2024
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Resposta da John Academy

Dear Luiza,
We sincerely apologise for your disappointing experience with our course. Your feedback is invaluable to us as we continually strive to improve our offerings.

We have requested relevant information about your enrolment via TrustPilot. We will take immediate action on the issues you encountered once we receive your enrolment information.

To address your immediate concerns, we would like to offer you alternative resources or support. Please contact us at info@johnacademy.co.uk.

Thank you for bringing this issue to our attention. Your feedback will help us ensure that future students receive the quality study materials they need to succeed in their field.

Sincerely,
The John Academy Team

Classificada 4 em 5 estrelas

It was a great experience for me

It was a great experience for me. Content of course of is very well defined and detailed.

26 de julho de 2024
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Resposta da John Academy

Dear Fatima Zahoor,

We're delighted to hear that your experience with the course was exceptional! It’s wonderful to know that you found the content well-defined and detailed.

Our goal is to provide comprehensive and informative courses, and your positive feedback reinforces our commitment to excellence.

If you have any further questions or would like to explore additional courses, please don't hesitate to contact us.

Thank you again for choosing John Academy!

Sincerely,

The John Academy Team

Classificada 5 em 5 estrelas

Career Enhancement Great Materials

Results and updates are immediate so I always know exactly how I'm tracking and progressing with my course material.
Prices are reasonable and courses have accreditation.

20 de julho de 2024
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Resposta da John Academy

Dear Michelle Sars,
Thank you for your kind words.

We always try to provide our learners with the best services.

Sincerely,
The John Academy Team

Classificada 5 em 5 estrelas

Greatness

Great I've enjoyed the course

9 de julho de 2024
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Resposta da John Academy

Dear Altaj,

We're thrilled to hear you enjoyed the course! It's fantastic to know that the material resonated with you.

We appreciate your feedback as it helps us continue to develop high-quality courses.

If you're interested in furthering your knowledge, we have a variety of other courses on John Academy. Feel free to browse our selection and see if anything piques your interest!

Thanks again for choosing John Academy!

Sincerely,

The John Academy Team

Classificada 5 em 5 estrelas

EXTENSIVE RANGE OFFERED

Subjects offered are multivarious and with photo inserts are especially well presented.

19 de junho de 2024
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Resposta da John Academy

Dear Cobweb,

Thank you for your excellent review! We're glad you find the variety of subjects offered on John Academy appealing, and that the use of photo inserts enhances your learning experience.

We strive to provide a comprehensive course selection with clear and engaging visuals to make learning informative and enjoyable.

We value your feedback and use it to continually improve our course offerings.

Thank you again for choosing John Academy!

Sincerely,

The John Academy Team

Classificada 5 em 5 estrelas

Amazing course

Amazing course, very clear and informative, nice visuals, i would definitely recommend it!

19 de junho de 2024
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Resposta da John Academy

Dear Ivak Novak,

Thank you so much for your fantastic review! We're delighted to hear that you found our course clear, informative, and engaging with the visuals.

Our goal is to create educational experiences that are both effective and enjoyable, so your feedback is truly valuable to us.

We would love to hear if you have any suggestions for future courses! In the meantime, we encourage you to explore other offerings on John Academy that might interest you.

Thanks again for choosing John Academy!

Sincerely,

The John Academy Team

Classificada 5 em 5 estrelas

Customer Service is quick and helpful

I took the SEN Teaching Assistant Diploma on John Academy. I had a little problem to get the PDF certificate on-line after I finished the course. I wrote an e-mail to the customer Service Team to ask for help. The Help Desk sent me the digital PDF certificate to my email box right away!! Thank you, Sebastian Stan.

13 de junho de 2024
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Resposta da John Academy

Thank you so much for taking the time to leave a review about your experience with John Academy and for your kind words about Sebastian on the customer service team! We're thrilled to hear that you successfully completed the SEN Teaching Assistant Diploma and that Sebastian was able to quickly resolve your issue with the certificate.

We understand how important it is to receive your course completion documents, and we appreciate you bringing this to our attention. We'll be sure to pass on your positive feedback to Sebastian and the rest of the customer service team.

If you have any further questions or need assistance in the future, please don't hesitate to contact us again. We're always happy to help!

Sincerely,

The John Academy Team

Classificada 5 em 5 estrelas

الدبلوم المتقدم ممتاز جدا شكرا لسعيكم…

الدبلوم المتقدم ممتاز جدا شكرا لمنصة جون المميزه والممتازه والجميله والرائعه والمذهله وتجربتي في الأكاديمية جدا رائعة وممتازه للغاية

12 de junho de 2024
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Resposta da John Academy

شكرا جزيلا لكلماتك اللطيفة. أتمنى لك رحلة تعليمية سعيدة مع أكاديمية جون.

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