My faughter is 6y old and since my maternity days i kept buying this brand. not knly that items are gorgeous, great materials and cute prints but they last a long time- i even managed to rehome some.... Ver mais
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David in the Stamford branch made our visit so easy and stress free. He was incredibly pleasant and great with our toddler. He helped us find everything we needed seamlessly and we all left smiling.... Ver mais
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Lovely store in Sevenoaks. Gorgeous quality clothes, friendly staff, great gift wrapping. A pleasant shopping experience!
A empresa respondeu
The ladies at Sevenoaks store have been so helpful! Entertaining my daughter at the colouring station whilst I quickly picked up some pjs. Then again when my daughter decided to wear wellies on hotte... Ver mais
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Informações sobre a empresa
Escrito pela empresa
JoJo Maman Bébé knows little clothes and has been designing them for decades, pouring love into every detail. Timeless and forever favourites, their clothes are made to be washed, worn, and loved for years and years. They’ve all the bits and bobs your family needs to play, go, sleep, eat and grow. With gifts for special occasions, all year round, discover the perfect present for any celebration. With over 50 high-street stores across the UK, every one of them is so so special and bursting with talented teams. And they do more than sell lovely, helpful things - JoJo works hard to be the best version of themselves. They are super proud to be a certified B-corporation and have been for some time. Happy, sad, good or bad? We want to know at JoJo. We pay attention to all the details, so if you share your review on Trustpilot it will help us get even better at what we do. Thank you!
Informações de contacto
Ingate Works, 4 Ingate Place, SW8 3NS, London, Reino Unido
- www.jojomamanbebe.co.uk
4,8
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Didcot store great service
I had a lovely time and great service at the Didcot store by Lea and Cathrine. I come here often for my kids and party presents and always get spot on advice. Thanks
28 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Thank you for sharing your experience! We’re so happy to hear that
Lea & Catherine made your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference. We look forward to welcoming you back soon!
Team JoJo
Was lovely to be able to come into wrote
Was lovely to be able yo come I to Sevenoaks store to be able to browse around would definitely miss the store if I couldn't go inside!
23 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Thank you for sharing your experience! We’re so happy to hear that Sevenoaks store made your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference. We look forward to welcoming you back soon!
Warm regards,
Team JoJo
Popped into the Wilmslow store today…
Popped into the Wilmslow store today and the two ladies who I spoke to were wonderful, they helped me pick two little outfits for my baby and helped with sizes. One of the onesies I wanted I couldn’t see a newborn size out on display, the lady checked stocks and managed to find it for me. I wish I got their names but they honestly made my trip worth it and I would 1000% be back once I know what I’m having to buy more.
21 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Thank you for sharing your experience! We’re so happy to hear that
our team made your visit a special one. We always strive to provide
the best service, and it’s lovely to know that it made a difference. We look forward to welcoming you back soon!
Warm regards
Team JoJo
The staff at the Balham store are really welcoming and helpful
The staff at the Balham store are really lovely, remembering you when you walk in and are really helpful when asked for specific items.
21 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at our Balham store and that our team could assist you in finding the perfect items. We look forward to welcoming you again soon!
Warm regards
Team JoJo
Fantastic Wilmslow store - outstanding customer service
Wilmslow store - Awesome store and always fantastic service. Team are always really helpful not pushy and focus on the customer. Some of the best customer service I’ve experienced and I’m 55.
Spend so much more in the shop than I would on line.
Please keep on the high street.
21 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at our Wilmslow store and that our team could assist you. We look forward to welcoming you again soon!
Warm wishes
Team JoJo
What a great experience...
What a great experience.... staff were so informative.
Perhaps the cleanest store ive visited. I will certainly be back again and again.
Sevenoaks.
20 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience when visiting our store and that our team could assist you.
We look forward to welcoming you again soon!
Team JoJo
The Sevenoaks store is always so…
The Sevenoaks store is always so helpful. Always an enjoyable experience. Really value having it so local
19 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at our Sevenoaks store and that our team could assist you.
We look forward to welcoming you again soon!
Team JoJo
Gift for my grandson
Was in your Sevenoaks store today lovely experience my first time in store won’t be the last . Had great customer service, a lovey lady was very helpful had excellent product knowledge helped me choose a gift for my grandson
15 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at our Sevenoaks store and that our team could assist you in finding the perfect gift for your grandson.
We look forward to welcoming you again soon!
Team JoJo
The Sevenoaks team are such a joy to…
The Sevenoaks team are such a joy to see. Always helpful and go the extra mile. Thank you!
15 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at our Sevenoaks store and that our team could assist you.
We look forward to welcoming you again soon!
Team JoJo
Excellent service and help from the…
Excellent service and help from the lovely ladies Sevenoaks!!
15 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at our Sevenoaks store and that our team could assist you.
We look forward to welcoming you again soon!
Team JoJo
Sevenoaks branch
Popped into the Sevenoaks branch, the staff were absolutely brilliant, warming and helpful.
14 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Mr Spiers,
We’re so glad to hear that our team was able to assist you. We believe that providing excellent service is key, and it’s wonderful to hear the team in Sevenoaks made your visit a pleasant one.
We hope to see you again soon!
Best Wishes,
The JoJo Team
Lovely shop for little ones
We visited the Wilmslow store and were very impressed by the quality and range of clothes. Lynne was particularly helpful and informed us about all of the current ranges and offers. Will certainly be back.
14 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Tom,
Thank you for sharing your experience following your trip to Wilmslow!
We’re so pleased that our team made your shopping trip more enjoyable. It's great to hear Lynne and the team were able to help you find the perfect items.
We look forward to seeing you again soon!
Best Wishes,
The JoJo Team
Brilliant service in wilmslow finding a…
Brilliant service in wilmslow finding a dress for my little girl
14 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Rosanna!
Thank you for your feedback following your recent visit to Wilmslow!
We’re so glad to hear that our team was able to assist you. We believe that providing excellent service is key, and we hope your little girl loves the dress.
We hope to see you again soon!
Best Wishes,
The JoJo Team
Extortionate costs, impossible returns
I ordered a maternity bikini, and the quality of the product was actually lovely! Sizing came up huge so I was keen to swap it, which is where my good experience ended.
I was given no other direct delivery option other than express, costing me just under £5 to obtain the product. Then working out how to return was like a Mensa test, eventually having to go directly via Evri. A whole convoluted experience later, I’m having to drop to a parcel shop, print a label myself, and costing me £2.50 for the privilege.
So when the delivery/returns process is costing me a quarter of the price of the product, I shan’t bother re ordering. Shame.
11 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Zoe,
Thank you for your valuable feedback! We’re so sorry that your return experience didn’t meet your expectations. We always strive to improve and will take your comments into consideration to make sure we provide an even better experience next time.
I can confirm we offer free delivery and returns to one of our many JoJo branches, or to a Next store!
We've reached out for some information to help us better understand your problem and assist in providing a resolution.
Best Wishes,
The JoJo Team
Lovely clothes in kid friendly styles
Lovely clothes in kid friendly styles, good quality!
12 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Kayleigh,
Thank you for your lovely review! We're so glad to hear you’re happy with the quality of our products, as we always aim to offer the best for our customers.
We look forward to seeing you again soon!
Best wishes,
The JoJo Team
Excellent service today in Wilmslow
Excellent service today in Wilmslow. Very friendly staff. Beautiful gifts.
12 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Ange,
Thank you for your kind review.
Excellent service is key to us and it's great the team the staff at Wilmslow were able to assist in finding the perfect gifts.
We look forward to seeing you again soon!
Best Wishes,
The JoJo Team
Staff members ever so lovley
Staff members ever so lovley especially the younger blonde girl who assisted my needs. Gorgeous clean shop with a lovely atmosphere. Really worth the visit. DORCHESTER
11 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hi Jane,
Thank you for your kind feedback.
We’re so glad to hear that our team was able to assist you at Dorchester. We believe that providing excellent service is key, and it’s wonderful to hear that it made your visit a pleasant one.
We look forward to welcoming you again soon!
Best Wishes,
The JoJo Team
Kasia at the Balham store is always…
Kasia at the Balham store is always incredibly helpful and friendly. She is a real asset and a credit to your company. Im in atlease twice a week.
10 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Sarah,
Thank you so much for your kind feedback of Kasia at the Balham store. It's amazing to hear that she is so helpful and friendly as well as such an asset and a credit. We hope you continue to enjoy your visits and look forward to welcoming you back to the store. We aim to provide this level of service on every visit.
Kind regards,
The JoJo Maman Bebe team
In the lovely Balham branch weekly to…
In the lovely Balham branch weekly to check out the wonderful stock. The staff are always so welcoming and friendly.
We get many gifts here and always so helpful!
10 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Melissa,
Thank you so much for your wonderful feedback about our Balham branch. We're thrilled to hear that you appreciate the variety of stock and find our staff welcoming and friendly. We hope the gifts bring joy! Our goal is to deliver excellent service every time you visit, and we look forward to welcoming you back soon.
Kind regards,
The JoJo Maman Bebe team
Definitely returning
Very kind, welcoming and very helpful when buying some wellies boots. Definitely recommend and will be returning
7 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Harry!
Thank you for your lovely feedback. It's great to hear the team were welcoming and were able to help you find the perfect pair of wellies.
We hope you enjoy your purchase and look forward to seeing you again soon.
Best wishes,
JoJo
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