My faughter is 6y old and since my maternity days i kept buying this brand. not knly that items are gorgeous, great materials and cute prints but they last a long time- i even managed to rehome some.... Ver mais
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David in the Stamford branch made our visit so easy and stress free. He was incredibly pleasant and great with our toddler. He helped us find everything we needed seamlessly and we all left smiling.... Ver mais
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Lovely store in Sevenoaks. Gorgeous quality clothes, friendly staff, great gift wrapping. A pleasant shopping experience!
A empresa respondeu
The ladies at Sevenoaks store have been so helpful! Entertaining my daughter at the colouring station whilst I quickly picked up some pjs. Then again when my daughter decided to wear wellies on hotte... Ver mais
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Informações sobre a empresa
Escrito pela empresa
JoJo Maman Bébé knows little clothes and has been designing them for decades, pouring love into every detail. Timeless and forever favourites, their clothes are made to be washed, worn, and loved for years and years. They’ve all the bits and bobs your family needs to play, go, sleep, eat and grow. With gifts for special occasions, all year round, discover the perfect present for any celebration. With over 50 high-street stores across the UK, every one of them is so so special and bursting with talented teams. And they do more than sell lovely, helpful things - JoJo works hard to be the best version of themselves. They are super proud to be a certified B-corporation and have been for some time. Happy, sad, good or bad? We want to know at JoJo. We pay attention to all the details, so if you share your review on Trustpilot it will help us get even better at what we do. Thank you!
Informações de contacto
Ingate Works, 4 Ingate Place, SW8 3NS, London, Reino Unido
- www.jojomamanbebe.co.uk
4,8
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Excellent service.
I recently bought a backpack for a friend’s granddaughter from the York store. I received excellent customer service from the two members of staff, Holly and Maisie, who both went above and beyond to help me with my purchase. I will certainly recommend the York JoJoMammanBebe store to anyone looking for children’s clothes and items.
18 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Carole,
Thank you for sharing your experience! We’re so happy to hear that the team in York, especially Holly and Maisie, were able to make your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference.
We look forward to welcoming you back soon!
Best wishes,
JoJo
I was really keen to try this brand
I was really keen to try this brand, but unfortunately the ordering experience was very frustrating.
We ordered socks and leggings. The socks arrived promptly, but there was a delay with the other items. Initially, this was understandable. However, after contacting customer service three times over a two-week period, we were repeatedly told it was a supplier issue and that there was no update on when the stock would arrive.
What made this more disappointing was that on two of those occasions, the items showed as back in stock on the website and with other retailers. This gave the impression that orders were being accepted for products that weren’t actually available.
The lack of clarity and communication left us with little confidence in the process, which is a shame as we were genuinely looking forward to trying more of their products.
Shame really…
6 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hi Paul,
We're really sorry to hear about the issues you've faced with your delayed order. We've reached out for some information to help us better understand your problem.
Please accept our apologies, this is not the usual standard we aim to deliver. We hope to hear from you soon so that we might be able to better understand the situation.
Best Wishes
JoJo
We visited the Dorchester branch in Mid…
We visited the Dorchester branch in Mid January. I had my two young children with me. The staff were amazing so kind and helpful. They helped occupy my toddler so I could browse the shelves and helped me with sizes for both. Really added to my
Shopping experience. Love calling in when we visit. Much prefer to my usual online shop. Thank you both!
18 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hi
We’re absolutely delighted to hear about your visit to our Dorchester store and that the team were able to make your shopping trip with your little ones such an enjoyable experience.
We’ll be sure to pass your kind words on to the team — they’ll be thrilled to hear how much you appreciated their help.
Best Wishes
JoJo
Amazing service
Elisa and dawn are amazing in the Lymington Branch their service was excellent so helpful and the store always looks very nice and colourful. Keep up the fab work thank you
3 de fevereiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hi Manda,
Thank you for your lovely feedback.
We always strive to provide the best service, and it's wonderful to hear Elisa and Dawn made your visit to Lymington a special one.
We look forward to welcoming you back soon!
Best Wishes,
JoJo
Excellent service today
Excellent service today - went in for some wellies and sizing help. I left with exactly what I needed and some sale bits! The team in Sevenoaks are brilliant. Very knowledgeable about their product and so friendly and kind. The store is always really welcoming: clean and well laid out. Thank you Sevenoaks Jojo’s!!
29 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Clare,
Thank you for your lovely feedback.
It’s wonderful to hear that the team at Sevenoaks were able to help you find the perfect pair of wellies. We believe that providing excellent service, and a warm welcoming atmosphere is key.
We hope you enjoy your items and look forward to seeing you again soon!
Best Wishes,
JoJo
We enjoy shopping here in the Wilmslow…
We enjoy shopping here in the Wilmslow store - the team are very helpful
28 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Jon,
Thank you for your lovely review.
We are delighted to hear you love our Wilmslow store and are thrilled to hear that you had such a positive experience!
We look forward to welcoming you back soon.
Best Wishes,
JoJo
Sevenoaks Store
Went to the Sevenoaks store this morning- the staff are very helpful and friendly
28 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Becky,
Thank you for your lovely feedback.
We’re so glad to hear that the team at Sevenoaks were helpful and friendly. We believe that providing excellent service is key, and it’s wonderful to hear that the team made your visit a pleasant one.
We look forward to seeing you again soon!
Best Wishes,
JoJo
Resposta da JoJo Maman Bébé
Hi Colin,
I'm pleased to hear you had a wonderful experience at our Sevenoaks store. I'm glad our staff could assist you. Hope to see you soon!
Many thanks
JoJo
Brilliant customer service
Brilliant customer service! Good knowledge of sizes and so helpful. I went in for a baby feeding question and have come out with two gorgeous sleep suits! The staff are always so friendly and kind. They go out of their way to find what you need. Many thanks.
21 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hi Clare
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our store and that our team could assist you in finding the perfect items. We look forward to welcoming you again soon!
Many thanks
JoJo
Won’t be using this company again
Won’t be using this company again. Wanted to buy a physical gift voucher for my nephew, placed order on 15th Jan, told I’d receive it by 20th. On enquiry told it’s only just been dispatched and will take up to another 4/5 for delivery. Newborn will be walking by the time I get it and then send it on to nephew. No option for express delivery. Rubbish.
20 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hi Kiki,
I'm so sorry to hear that you've had issues with us dispatching your Gift card. We've reached out for some information to help us look into your issue.
Best wishes,
The JoJo Team
Lovely friendly staff
18 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Jane,
It's wonderful to know you enjoyed your visit and found the staff to be so lovely and friendly. We strive to maintain this standard of care with every visit. We hope to see you back in the store soon.
Kind regards,
The Jojo Team
A great shopping experience
Popped in to get a last minute gift for a friends newborn. Alison and Robyn were so helpful & wrapped the outfit beautifully to save me doing it in a rush when I got home! A lovely shop with Such friendly service.
16 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Katy,
Thank you so much for your lovely feedback in store! We’re absolutely delighted to hear that Alison and Robyn were able to assist you and even gift wrap your items to save you time. It’s wonderful to know you found the service friendly, and we aim to provide this level of care on every visit. We look forward to welcoming you back into the store soon.
Kind regards,
The Jojo Team
Sevenoaks staff a delight
Sevenoaks staff were a delight.
I had a really enjoyable experience shopping in the Sevenoaks store. In the pre-Christmas rush the staff couldn't have been more helpful. They helped with size suggestions and pairing items to make outfits. They knew their stock and did not hesitate to check on additional sizes in the back.
16 de dezembro de 2025
Opinião espontânea
Resposta da JoJo Maman Bébé
Good morning Jane,
It's wonderful to hear about your positive experience at the Sevenoaks store, especially during the busy pre-Christmas period. We're delighted the team could assist with sizing and help you find the perfect items. We strive to offer this level of service every time you visit and look forward to welcoming you back soon.
Kind regards,
The Jojo team.
The Balham store is the best!
The service in the Balham store is always impeccable! The staff are so helpful and friendly. We are always made to feel so welcome and the choice of stock is excellent. We love it!
15 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hi Emma,
Thank you for sharing your experience from your visit to Balham!
We’re so happy to hear that our team made your visit a memorable one.
We always strive to provide the best service, and it’s lovely to know that the team were able to help you find the perfect items.
We look forward to welcoming you back soon!
Sevenoaks store absolutely first class
Sevenoaks store, absolutely first class - really helpful and some lovely bargains, Sue in particular was very helpful
14 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hi Paul,
Thank you for your kind feedback. It is great to hear the colleagues in the Sevenoaks store were able to assist you in finding the perfect items.
We believe providing excellent service is key.
We look forward to welcoming you back again soon.
Excellent personal servicey contact Samantha was wonderful and…
My contact Samantha was wonderful and helped me through the process of buying 2 items. She understood that in my 80's I was not very technical!
13 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hi Mrs Jenkins,
We are delighted to hear of your experience and that Samantha was able to assist you in your purchase.
We look forward to welcoming you back soon.
Always an excellent service and…
Always an excellent service and experience in the Jo Jo Maman shop in Lymington. Beautiful products, quality and friendly staff. It is a go to regional place to go for baby and children’s wear.
12 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Jane,
Thank you for your lovely review! We always aim to offer the best for our customers both in products and in service. It's great to hear you had a lovely time shopping with us at Lymington.
We look forward to seeing you again soon!
Perth Store
I was out shopping today looking at new wellies for my son. I visited JoJo Maman Bebe after a upsetting experience in a different shop. (Staff had made a rude comment about my son being upset) so I came into JoJo Maman Bebe feeling deflated but the kindness myself and son received here was incredible.
The staff were unbelievably kind, especially to my son who was upset at the time. They made us feel comfortable, welcome, and supported from the moment we walked in and I managed to find perfect wellies! The store is so lovely and clean, the team were so helpful and caring.
I’m very grateful for their compassion today, a huge shout out to Audrey and Aiha their customer service was second to none.
We will definitely be back soon!
11 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Eden,
Thank you for your feedback!
We’re so glad to hear that our team was able to assist you following your experience with another store. We believe that providing excellent service is key and it's great to hear that our team made your shopping trip more enjoyable and helped cheer up you and your little one.
We love seeing families shop with us, and we’re glad we could make it a fun experience for you both!
Stroud store - Lindsay
Had a lovely experience today in the Stroud store thanks to a lady called Lindsay. She was very helpful with checking our daughters wellies and shoes, which we've really struggled to find ones that fit! Lindsay was really patient and kind and kept going out of her way to help us. Really made everything so much easier.
10 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hello Jessica,
We're absolutely thrilled to hear about your fantastic experience with Lindsay at the Stroud store. It is wonderful that she was so patient and went the extra mile to help you find the perfect pair of wellies and shoes. We hope great service makes all the difference, and are very happy it helped improve your visit in store. We hope to see you in store again soon.
Kind regards the Jojo team.
I love the clothes in this store and a recent problem was dealt with in the best possible way.
I love the clothes in this store. However when I had a problem, Kate, the manager of the Guildford store, could not have been more helpful. The zip failed and fell apart on the 1 month old jacket I had bought for my 4 year old Grandson. The size I needed was no longer available so Kate refunded my purchase price. Knowing how much my Grandson loved the jacket and that I had promised I would bring it back to him Kate gave me the jacket back and suggested somewhere to get the zip replaced. Fantastic service and a happy Grandson. Thank you.
10 de janeiro de 2026
Opinião espontânea
Resposta da JoJo Maman Bébé
Hi Vanessa,
We're absolutely thrilled to hear how much you love the clothes and that Kate, the manager at the Guildford store, was so helpful! Isn’t it wonderful that even though your jacket had an issue, you were able to keep it and get your money back. We’re hope to keep delivering excellent service every time you visit and can’t wait to welcome you back in store soon!
Kind regards The Jojo Team
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