I ordered some napkins and they made a small mistake in the quantity ordered. However, they could not have been quicker and more accommodating to correct the mistake and make sure I was happy with my... Ver mais
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Leia as opiniões dos outros
In these modern times when the big online retailers make it so easy to buy mass produced garbage made on the other side of the world, it's a joy to discover a genuine family-run tablecloth manufacture... Ver mais
A empresa respondeu
My first time purchasing. I live in the USA. Item came not as described. I ordered oilcloth, got cheap vinyl (available at Amazon for cheap.)Product dirty, packaging filthy. Unusable. No apology or re... Ver mais
A empresa respondeu
Not only are we completely satisfied with your product ( Grey/ Blue/ Pink oil tablecloth ) but your customer service is definetly 100% +. Entirely our fault we measured in inches and ordered in cm,... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Jolee Tablecloths are one of the leading suppliers in the UK of Oilcloth, PVC Vinyl and Table Protectors. Based in the heart of East Devon we are open to the public or orders can be made via our website. With over 400 ranges of Wipe Clean Tablecloths in stock there is certain to be something here for everyone. We now also stock curtain and upholstery fabrics. Any issues with your order, just give us a call on 01392 444 208 or drop us an e-mail on hello@joleetablecloths.co.uk We take customer feedback incredibly seriously, if you have any issues with your order please give us the chance to rectify it before leaving feedback. Lee, Joanne and the team at Jolee
Informações de contacto
Unit 5 Bishops Court Gardens Clyst St Mary, EX5 1DH, Clyst St Mary, Reino Unido
- 08001182857
- hello@joleetablecloths.co.uk
- www.joleetablecloths.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent quality
Excellent quality
Outstanding customer service
I've had 3 orders from them now
Don't go anywhere else !

Resposta da Jolee Tablecloths
Fabulous products and customer service
Fantastic sample service allowed me to then purchase two large tablecloths with confidence. High quality and look great. I would recommend paying for the rolled delivery - they arrived table-ready with no creases.
Excellent responsive communications.

Resposta da Jolee Tablecloths
Beautiful Tablecloth
Tablecloth arrived very quickly after ordering and we are very impressed with the quality of the product. The design is beautiful. It looks great in our dining room and is easy to wipe clean too! We’re very happy with it and we wouldn’t hesitate to order again from this great company. Thank you!

Resposta da Jolee Tablecloths
Lovely tablecloth
Lovely tablecloth but wish I had opted to pay for it to be rolled as being folded the fold marks are not going away

Resposta da Jolee Tablecloths
Love my table cloth
Love my table cloth, excellent value for money and looks great

Resposta da Jolee Tablecloths
Fantastic quality table cloth received…
Fantastic quality table cloth received - I love the design and the material. Good communication from seller. Would definitely recommend and will buy from
Again.

Resposta da Jolee Tablecloths
Excellent service and quality product.
I bought a table protector from Jolee to prevent damage to our oak table. It was slightly delayed due to transport damage but Jolee dealt with the issue brilliantly and had a replacement sent out for next day delivery. The product is of excellent quality and at a great price. The item was delivered within a week and my delivery costs refunded due to the delay caused by the damage to the item.
Very good response by the seller and I would recommend Jolee to all and have no problems about using them again.
Top Marks all round.
Amazing service, super fast delivery and perfect tablecloth. Can’t recommend highly enough.

Resposta da Jolee Tablecloths
Love our new oilcloth…
I absolutely love our new oilcloth tablecloth. It’s proper oilcloth rather than pvc and is a beautiful print. Even with finished edges it came pretty quickly. Would definitely order from here again.
Tablecloth yellow not cream as advertised
Tablecloth that arrived was a significantly different colour to the picture on website - it is described as cream but what arrived was yellow. I contacted customer service who were unhelpful (I got the incredibly frustrating response of 'yes, we have sent you the correct product' even though I was never claiming to have received the wrong item, just that the tablecloth was unreasonably different from the images they use to sell it). They admitted that the photographer photos may not be true to the item. They advised I should have got a sample first. I still feel this is an unreasonable defence on their part as it requires the customer to know that the images are unreliable. The representative eventually said he wasn't able to make decisions on these issues and that the director would look at it upon their return to the office on Fri or Mon. It is now a full week on from that Mon and I've had no communication hence the 1* review. In an age when so much shopping is done online and all we have to go on is digital images and descriptions, companies really should hold themselves to high standards around this and expect customers to be unhappy when these images are untrustworthy.
All I wanted was a free return as I wasn't responsible for the issue.
Edit: 11 days since Jolee Tablecloth's response and I have not heard from Lee as stated.
It was not a monitor issue as I shopped for the tablecloth on both a phone and laptop. The images are simply inaccurate.

Resposta da Jolee Tablecloths
Disappointed with customer service
Ordered Mykonos tablecloth (listing was pre order but dispatch date was two days before I placed order so I expected it to be dispatched asap) 12th August. I have still not received my order. Numerous attempts to contact the company via email, live chat on website, Facebook messenger to no avail. Very poor customer service, my mum recommended me this company as she had a great experience two years ago and I wanted to support a smaller business rather than Amazon etc. Eventually spoke to a lovely lady called Suzanne who said she would look into where my order was. There was a delay in delivery from supplier (fair enough but would have appreciated contact from company to inform rather than having to chase it myself). I was told it had been dispatched Monday 21/8 (I paid for upgraded tracked delivery so should have received within 3 days- when Suzanne looked at the tracking she could retrieve any information as to where it was). She was passing my enquiry over to the company director to investigate and was advised he would make contact with me. 2 weeks later and I have had no contact. I am extremely disappointed with the service I have received. I paid money for an order over a month ago and have had no product, nor contact other than with Suzanne. If I was a director and heard this had happened I would be at least making a phone call to apologise and offer a resolution. I now have been offered by Suzanne a replacement tablecloth when the next delivery from supplier comes in this week. Such a shame and I’m sure it’s just an error but can’t help but feel like the company don’t value their customers.
Delighted with Scandi Birds Design Oilcloth Tablecloth
My new Jolee Scandi Birds Design Oilcloth tablecloth is beautiful. I'm really delighted with it. I bought it to replace a designer Vanessa Arbuthnot oilcloth that was very expensive but now very worn after 6 years. This Jolee cloth seems very good value and the quality looks the same as my previous much more expensive cloth. I paid a little extra to have it edged so it doesn't fray and for rounded corners and am so pleased I did so. Fast delivery too. Highly recommended. Will see how it wears.
Excellent service and a lovely oilcloth…
Excellent service and a lovely oilcloth exactly as described. Highly recommend.
Excellent
Delivered in good time, table clothe is lovely and just what I wanted, will shop here again

Resposta da Jolee Tablecloths
Brilliant Orla Kiely tablecloth I was such a pain as a customer but the…
I was such a pain as a customer but the staff were both patient and faultless dealing with my pre-order queries. My order flew through and I'm absolutely delighted with my purchase. I'm sharing all the pics on Facebook which will give you an idea of how happy I am. I ordered Orla Kiely Multi Stem Botanica green matte finish with dark green trim oilcloth tablecloth.

Resposta da Jolee Tablecloths
Ordered a tablecloth for our round…
Ordered a tablecloth for our round kitchen table which was starting to look scuffed. The cloth arrived quickly, is great quality and has made our worn out table look so much better!

Resposta da Jolee Tablecloths
Great easy to use online ordering…
Great easy to use online ordering service.
(ordered a sample first)
Quick shipping.
Brilliant product
Very Pleased thanks

Resposta da Jolee Tablecloths
Damaged Product & Poor Customer Service
I bought a Jolee tablecloth with a lovely Orla Keely design. Within weeks yellow spots appeared in various parts of the table cloth. Nothing has been spilled on the table. I contacted Jolee and they refused to believe nothing had been spilled. Over time the tablecloth has continued to appear with further yellow marks in various other places. I paid a lot of money for this item to be told to purchase different cleaning products to try and shift the marks. Not at all happy with the product and less so with the customer service.

Resposta da Jolee Tablecloths
I specifically ordered from Jolee as I…
I specifically ordered from Jolee as I was struggling to find the design I was looking for elsewhere. Unfortunately, on checking my emails I discovered that the item I wanted wasn't going to be in stock for another 6 weeks, despite it being in stock on the website and allowing me to pay for it & receiving order confirmation etc.
I was offered an alternative, which turned up a week or so later. The quality is very basic & thin - not what I'd expect when paying nearly £20.

Resposta da Jolee Tablecloths
Friendly shop, great products
I have purchased 2 items from this company. I love that it’s a small company that provides a great product and great communication and support. I have found fabrics on their website that I couldn’t find anywhere else. I live in the states and these are the best tablecloths that I have found. I have bought less expensive oilcloth tablecloths here, but I love this one so much more!

Resposta da Jolee Tablecloths
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