Have ordered from them a few times, I come back because I appreciate the free delivery option they offer. Everything has always been seamless, the one issue I had was solved promptly with no fuss at a... Ver mais
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A empresa respondeu
I can’t say enough about Joveen.com Customer Service!!!! AMAZING! I love my Macom leggings, I have had it almost three weeks now. My skin is noticeably smoother and less cellulite. I actually order... Ver mais
A empresa respondeu
Hi I tried to purchase this for my Mum as Christmas has gone and Mothers Day is next, as she liked mine I searched for Butter London Handbag Holiday. Found it but cuticle oil sold out and I got refund... Ver mais
Informações sobre a empresa
Escrito pela empresa
JOVEEN offers truly transformative skincare products.When it comes to caring for your face, whether you have dry, sensitive, ageing, oily or combination skin , we have industry leading products from innovators and specialists around the world to choose from . If you're new to JOVEEN, you won't just find any fad skincare line. What you will find is a complete range of beauty products that includes our exceptional daily skincare routine: Cleansing, Serum, Moisturiser, SPF's and Hair and Lash Boosters. What do you look for in skincare and Beauty products? You want a company that understands your needs; products that actually deliver what they say, staff and innovators that continually train and educate; and service department that is available for your 24/7. We offer truly transformative products. Beauty and Skincare are so much more than products; and our commitment to you is to provide outstanding product and value and the kind of customer service that makes the whole buying experience enjoyable. Our worldwide customer base expect the Best and we appreciate that you see JOVEEN as your go-to-store for anything skincare . We love that! Catch up with the latest beauty trends in our blog section, and discover why we're leading the way in anti-aging beauty and skincare.
Informações de contacto
Heathman's Road 7, SW6, London, Reino Unido
- 020 8144 2681
- customercare@joveen.com
- www.joveen.com
4,7
Excelente
176 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very quick delivery and love the tinted…
Very quick delivery and love the tinted moisturiser
16 de janeiro de 2024
Resposta da JOVEEN
Dear Julie,
Thank you so much for your lovely feedback!
We’re thrilled to hear you love your product.
We value and appreciate your comments.
Your feedback always helps us to maintain and improve our services.
Take care and have a lovely day.
Best regards,
The JOVEEN Team
Fast delivery
Fast delivery, only just started using the item so cannot say if it works are not.
11 de janeiro de 2024
Resposta da JOVEEN
Dear Carol,
Thank you so much for taking the time to share your feedback .
Your review always helps us to maintain and improve our services. Should you happen to have any question about your item . Please don't hesitate to contact us and we will be delighted to assist.
Kind regards
The JOVEEN Team
Good prices and great range of…
Good prices and great range of products. Customer service replied really fast when I needed an update and my order was delivered on time.
I will definitely purchase again!
17 de janeiro de 2024
Opinião espontânea
Resposta da JOVEEN
Dear Denisa,
Thank you so much for taking the time to share your kind words about our customer service team.
We appreciate your support, and we hope to serve you again in the future.
Best regards,
The JOVEEN Team
Amazing products
Really happy with how quick my delivery came and so happy with my product’s aswell as the service. Thank you I will definitely order again soon.
12 de janeiro de 2024
Resposta da JOVEEN
Dear Adriarna,
Thank you for sharing your positive experience with Joveen.
We appreciate your support and look forward to your next order!
Best regards,
The Joveen Team
High quality products and staff
I recently purchased the Dermaroller set HC902 with Joveen and was thoroughly impressed with the exceptional customer service and high-quality products they provided. The product I purchased not only met but exceeded my expectations, I highly recommend Joveen to anyone in search of top-notch products and a truly remarkable customer experience.
21 de dezembro de 2023
Opinião espontânea
Resposta da JOVEEN
Dear Haris,
Thank you so much for taking the time to share your feedback.
We appreciate your support and we hope to serve you again in the future.
Best regards,
The Joveen Team
I haven’t received it yet.
23 de dezembro de 2023
Resposta da JOVEEN
Dear Georgina,
Thank you for taking the time to share your review. We're sorry to hear you haven't received.
your package. It was despatched next day via Royal Mail tracked and signed service on the 22nd December.
An email has been sent with tracking number.
A customer care team will be in touch to assist you further.
Best regards,
The JOVEEN Team
Quick delivery i was v impressed xx
15 de dezembro de 2023
Very speedy and efficient delivery and…
Very speedy and efficient delivery and the best price.
13 de dezembro de 2023
Great Products and service 🔥
13 de dezembro de 2023
Great service
Great service, ordered my items in the afternoon and they come the following morning.
5 de dezembro de 2023
Great customer service
Great customer service. Advice always available. Prompt responses and posting out of orders.
21 de novembro de 2023
Resposta da JOVEEN
Dear Frances,
Thank you so much for taking the time to share your feedback.
We are delighted to hear that you have had a positive experience . Providing the best customer experience is out top priority.
We appreciate your support and look forward to your next order.
Best regards,
The JOVEEN Team
Great presentation,personalised to…
Great presentation,personalised to customer, packed with care and love
18 de novembro de 2023
Resposta da JOVEEN
Dear Rachna,
Thank you so much for taking the time to share your feedback.
We are thrilled to hear that you have had such positive experience with our products, customer service, and order fulfilment.
Have a wonderful day !
Best regards,
The Joveen Team
Amazing service
Amazing service ! Would highly recommend this company.I had an issue with my order ( nothing to do with Joveen, I hasten to add!) and they replaced the item without any question.Their aftercare service is wonderful!
14 de novembro de 2023
Opinião espontânea
Resposta da JOVEEN
Dear Iwona,
Thank you for taking the time to share your experience.
Best regards,
The JOVEEN Team
Quick delivery
12 de setembro de 2023
X3M EGF PURE LIQUID.
I received the purchase quick enough.
The product is working for me my acne scars are fading after just a week.
LINDA
31 de agosto de 2023
Resposta da JOVEEN
Dear Linda,
Thank you so much for taking the time to write your review .
We are thrilled that you had a positive experience . We do all we can to provide our customers with the best products and customer support .
Stay safe and enjoy the rest of your day .
Best regards,
The Joveen Team
Excellent service
The price of the product was good value and was delivered in a couple of days. Would recommend this company
31 de agosto de 2023
Ítem not arrived
I ordered and paid especially for next day delivery, it has now been a week and product has still not arrived. I emailed and got a reply blaming the bank holiday when that would only delay for one day and doesn’t explain why I still have not received. Emailed again to chase and am now being ignored
29 de agosto de 2023
Opinião espontânea
Resposta da JOVEEN
Dear Natalie,
Thank you for your review.
Please note customer satisfaction is our number one priority.
We’re incredibly sorry for any inconvenience.
Your package was delayed due to bank holiday.
We’ve refunded the delivery charge to your account.
Your email was not ignored, our customer care tried to contact you via email and phone.
We’ll endeavour to serve you better on your next order.
Kind regards,
Joveen Team
Prompt delivery
Prompt delivery. Good prices. Will be using website again & would recommend.
13 de agosto de 2023
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