Have ordered from them a few times, I come back because I appreciate the free delivery option they offer. Everything has always been seamless, the one issue I had was solved promptly with no fuss at a... Ver mais
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A empresa respondeu
I can’t say enough about Joveen.com Customer Service!!!! AMAZING! I love my Macom leggings, I have had it almost three weeks now. My skin is noticeably smoother and less cellulite. I actually order... Ver mais
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Hi I tried to purchase this for my Mum as Christmas has gone and Mothers Day is next, as she liked mine I searched for Butter London Handbag Holiday. Found it but cuticle oil sold out and I got refund... Ver mais
Informações sobre a empresa
Escrito pela empresa
JOVEEN offers truly transformative skincare products.When it comes to caring for your face, whether you have dry, sensitive, ageing, oily or combination skin , we have industry leading products from innovators and specialists around the world to choose from . If you're new to JOVEEN, you won't just find any fad skincare line. What you will find is a complete range of beauty products that includes our exceptional daily skincare routine: Cleansing, Serum, Moisturiser, SPF's and Hair and Lash Boosters. What do you look for in skincare and Beauty products? You want a company that understands your needs; products that actually deliver what they say, staff and innovators that continually train and educate; and service department that is available for your 24/7. We offer truly transformative products. Beauty and Skincare are so much more than products; and our commitment to you is to provide outstanding product and value and the kind of customer service that makes the whole buying experience enjoyable. Our worldwide customer base expect the Best and we appreciate that you see JOVEEN as your go-to-store for anything skincare . We love that! Catch up with the latest beauty trends in our blog section, and discover why we're leading the way in anti-aging beauty and skincare.
Informações de contacto
Heathman's Road 7, SW6, London, Reino Unido
- 020 8144 2681
- customercare@joveen.com
- www.joveen.com
4,7
Excelente
176 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick delivery
Very pleased with the quick delivery of my products, arrived within 2 days
27 de abril de 2023
Highly recommended for both price and…
Highly recommended for both price and fast delivery. Thanks
12 de abril de 2023
Resposta da JOVEEN
Thank you for taking the time to share your positive experience with Joveen.
Quick delivery and great price
16 de abril de 2023
I purchased the lip serum
I purchased the lip serum. Which allegedly is supposed to plump the lips. I must say I am very dissapointed with this product. This product does nothing to boost as it says.( Just a expensive lip gloss.) If you are a more mature women like myself this will not do a thing. Please dont waste your money.
It may look very nice yes if you are young and had your lips enhanced otherwise do not bother.
22 de abril de 2023
Opinião espontânea
Resposta da JOVEEN
Dear Angela,
Thank you for taking the time to review our service. Premium Time Reverse Lip Booster is
glossy Lip Booster that helps lips appear smoother and fuller over time when applied daily. The product is purchased a week ago , we would recommend using it over time to see a better result.
Its gentle formula is ideal for sensitive skin and it’s rich in active ingredients, which work together to rejuvenate, moisturize, plump, and soothe the lips.
It can also be used in multiple ways: as a balm for an instant boost of hydration and volume, or as an overnight mask to maximise its nourishing benefits. No matter how it is used, the consistency is ultra-comfortable to wear, so can be applied day or night.
If you have a question about the product please do not hesitate contact us.
clinicare tinted moisturiser factor 50
ordered my clinicare face cream on Monday & it arrived on Wednesday morning , excellent service will be defiantly use joveen again
18 de abril de 2023
Opinião espontânea
Resposta da JOVEEN
Thank you so much for taking the time to review our service . We really appreciate your business.
I placed my first order last week for…
I placed my first order last week for several Clinicare items. My order was dealt with very quickly and arrived today. I will certainly be using this company again and would recommend it.
17 de abril de 2023
Opinião espontânea
Very quit delivery,friendly customer…
Very quit delivery,friendly customer service
11 de abril de 2023
Fantastic quality products !
26 de março de 2023
Great service and shower quick…
Great service and super quick delivery, thank you!
16 de março de 2023
Resposta da JOVEEN
Thank you for taking the time to leave your review.
Good price for exactly the products I…
Good price for exactly the products I needed.
26 de março de 2023
Literally made my skin tone uneven
26 de março de 2023
Resposta da JOVEEN
Dear Adiatu,
Thank you for taking the time to share your feedback with us .
We're sorry to hear you're not satisfied with the cleanser you bought from us.
The foaming is a gentle cleanser which removes surface impurities, excess sebum and make-up without disrupting the epidermal barrier. The product DOES NOT change a skin tone . The cleanser won't dry or irritate a skin . The product is vegan , cruelty-free.
You did purchase four cleanser in March , order no. 16192,16296,16239 and 16352. We've sent your package on time . The service provided by the team was efficient.
If you need have a further assistance regarding the products our expert are here to help . Please email our custmercare@joveen.com
Best regards,
The Joveen Team
Great service and face wash came very…
Great service and face wash came very quick. Thanks again!
12 de março de 2023
Resposta da JOVEEN
Thank you for taking the time to share your feedback .
EXCELLENT customer care
Last week I ordered Alleven Colour shield from Joveen. It was for my hen party and I’ll use it for my wedding.
There was a mix up with my order (which can happen), but Susan Brown
Senior Account Manager for Joveen went extra mile to resolve it. Not only it was delivered the day she promised, I also received a gift for me as a bride to be! This type of customer care really melts my heart. Thank you Susan! :)
Joveen really provides EXCELLENT care for their customers.
If you’re looking for hight quality products, fast delivery and excellent customer care, go for Joveen!
27 de março de 2023
Opinião espontânea
Very unhappy with my experience with…
Very unhappy with my experience with this supplier! I ordered a product and did not receive I contacted the company my and emails ignored.
I am more annoyed and the fact I had clients booked in is disgusting won’t ever be ordering from this company again.
20 de março de 2023
Opinião espontânea
Resposta da JOVEEN
Hi Letesha,
Thank you for taking the time to share your feedback with us. However, your emails were not ignored and the item was delivered to your doorstep and signed for. Fortunately, we’ve provided a tracking number and proof of delivery. Please see attached email sent to you last week.
Please let us know if there is anything more, we can do to help.
As always customer care team is available 24/7.
Kind regards
Joveen Team
EMAIL SENT ON 18th March
Dear Letesha,
Many thanks for your recent order number 16245
We are pleased to inform you that your order was despatched on the 17th March.
Please see attached proof . We've also tracked your item and it was delivered to your address. Please see below Proof of Delivery.
As always, our customer care team are available to assist as required.
Thank you for shopping with us.
Tracking Number: KL153412995GB.
I placed an order in January 2023 and I…
I placed an order in January 2023 and I have a great experience. I purchased 6 pack of Amalian Lashes. The CS is good and gave me a quick reply. I received the product around one week later and this makes me very surprised!
Thanks very much!
22 de janeiro de 2023
Opinião espontânea
Delayed delivery due Royal Mail…
Delayed delivery due Royal Mail strikes. Once I emailed joveen, they were very helpful in getting my delivery to me - impressive customer service.
16 de setembro de 2022
Face masks
These face masks are the best,’y skin always feels amazing and looks amazing after every use , 5 stars from me 👌
4 de setembro de 2022
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