JT Hughes Group Opiniões 

207
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Having had Hyundai cars for many trouble free years we had a breakdown and had to call out the AA. They couldn't fix it so we got it to JT Hughes in Shrewsbury and under the guarantee we were taxied... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Shannon looked after us through all the procedure etc, when we returned to J T Hughes for our fourteenth Honda and in this instance our fourth CRV. The driving experience and comfort levels are top dr... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Such a waste of time. Typical of today's unprofessional motor trade, advertising on their own website and Hyundai UK, cars which have been sold months ago! What could be easier than keeping your ow... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Myself and my partner were looking for a new car and the only day we are both free is a Sunday. We visited two other car dealers on Sunday morning before deciding to go to this one but unfortunately... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto
  2. Serviço de motorista
  3. Concessionário Honda
  4. Concessionário Hyundai
  5. Concessionário Kia
  6. Concessionário Mitsubishi

Escrito pela empresa

Buy a car on your terms. Online or at our dealerships. You decide! JT Hughes is an official franchise and agent in Shropshire and Mid-Wales for Honda, Kia, Hyundai, INEOS Grenadier (Agent), XBUS (Agent), Mitsubishi (Official Service Centre), Isuzu and Ssangyong. SALES - Here at JT Hughes, we strive to make your experience easy and simple. Whether you're looking for the perfect new vehicle or a great deal on a low-priced or low-mileage used car, we want the process to be seamless. SERVICING - When it comes to servicing and repairing your car, we strive to offer the best care and maintenance for your vehicle. We want to keep your car running smoothly for a long time. OUR PROMISE - Here at JT Hughes, we promise to look after you. That's all there is to it. Of course, the best way to see for yourself the distinct experience you'll have at JT Hughes is to browse our selection of new Honda, Hyundai, Kia, Isuzu, Ssangyong, Grenadier and XBUS vehicles, as well as a huge selection of great quality, used cars available from all JT Hughes dealerships in Shropshire and Mid-Wales.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

207 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(207)

16 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I was interested in upgrading my car .I…

I was interested in upgrading my car .I dealt with Amy the cars sales rep .we discussed what I needed and she delivered the right vehicle (hyundia tuscon n line s ) what a car .all paperwork was easy .on collection amy sat in the car showed me all the controls so felt quite confident reading all displays when I drove away .the after sales service has been great via Amy ringing making sure everything all OK. And if unsure of anything just pop back and she would show me .oh by the way cars great .well done to everyone concerned .

4 de outubro de 2023
Opinião espontânea
logótipo da JT Hughes Group

Resposta da JT Hughes Group

Hi Mr Morris, Many thanks for your 5 star rating for JT Hughes Shrewsbury Hyundai. Its great to hear that Amy delivered a very high standard of service to you and that you received an enjoyable sales experience. She will be delighted with your very kind words.

Classificada 5 em 5 estrelas

The team was excepțional and all the…

The team was excepțional and all the services was made very quickly
Thank Jt Hughes

3 de outubro de 2023
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Resposta da JT Hughes Group

Hi Nicoleta, Many thanks for your recommendation for JT Hughes Newtown. Its great to hear that the team delivered an exceptional high standard of service to you.

Classificada 5 em 5 estrelas

Everything went smoothly

28 de setembro de 2023
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Resposta da JT Hughes Group

Many thanks for your 5 star rating, its get to hear that the team delivered a good standard of service to you.

Classificada 5 em 5 estrelas

Honda Shrewsbury

The sales staff at Honda Shrewsbury were incredibly helpful and nothing was too much trouble to explain when I was looking to purchase a used car. I'm now a happy owner of a HONDA CR V and would recommend them to family and friends.

27 de setembro de 2023
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Resposta da JT Hughes Group

Hi Mr Fletcher, Many thanks for your excellent 5 star rating for JT Hughes Shrewsbury Honda. Its lovely to hear that the sales team delivered an enjoyable sales process to you. They will be thrilled with your feedback.

Classificada 5 em 5 estrelas

JT Hughes Shrewsbury serviced my car

JT Hughes Shrewsbury serviced my car, customer service was excellent, I was kept updated while waiting and was in pleasant surroundings, the service was finished in time including being washed as well. Thank you to all the staff.

7 de setembro de 2023
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Resposta da JT Hughes Group

Hi Les, Many thanks for your superb 5 star rating for JT Hughes Shrewsbury Hyundai. Its lovely to hear that the service team delivered a high standard of service to you, and that you found our showroom to be very comfortable. The team will be delighted with your feedback. Thanks again.

Classificada 5 em 5 estrelas

The staff do all they can to help you

The staff do all they can to help you. I have bought 3 Honda Jazz over the years and never been disappointed with the sales staff and service department.

21 de setembro de 2023
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Resposta da JT Hughes Group

Hi Roger & Cherrie, Many thanks for your 5 star rating and your continued loyalty to JT Hughes. We are thrilled to hear that our entire team have made you feel valued and always delivered a high standard of service to you. We look forward to seeing you at your next visit.

Classificada 5 em 5 estrelas

I always get excellent service from my…

I always get excellent service from my Honda garage and have done so for many years.Staff and management are very polite
Friendly and helpful. A credit to honda

1 de setembro de 2023
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Resposta da JT Hughes Group

Hi Mr Protheroe, Many thanks for your 5 star rating for JT Hughes Shrewsbury Honda and thank you for your continued loyalty. We are thrilled our team have always provided a very high standard of customer service to you. We look forward to seeing you at your next visit.

Classificada 5 em 5 estrelas

Great service

As usual, my experience with the staff at J T Hughes at Newtown is positive, I had a problem with my back window & my offside back wheel, sat and waited while the technicians were working, and when done, happy with the jobs done, always professional and friendly and deserve better treatment from members of the public, would recommend .

12 de setembro de 2023
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Resposta da JT Hughes Group

Hi Mrs Bishop-Walton, Thank you for taking the time to review your recent visit to JT Hughes Newtown. Its great to hear that you always receive a professional, friendly service from the team. They will be delighted with your kind words. We look forward to seeing you at your next visit.

Classificada 5 em 5 estrelas

Car in for service

Car in for service, very straight forward booking and confirmation process. Good experience from drop off to collection.

25 de agosto de 2023
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Resposta da JT Hughes Group

Hi John, Thank you for your 5 star rating, its lovely to hear you found the team to be very efficient.

Classificada 5 em 5 estrelas

JT Hughes Shrewsbury Hyundai are a…

JT Hughes Shrewsbury Hyundai are a great dealership because they give a very friendly personal service. There is no pressure and everything is explained in clear unambiguous detail. I have dealt with a number of staff at the Shrewsbury branch and I am dealt with as a valued customer. Excellent car dealership.

12 de agosto de 2023
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Resposta da JT Hughes Group

Hi David, Many thanks for your 5 star rating and very kind words. We are thrilled that had an enjoyable experience. We do take pride providing an efficient professional service to our customers.

Classificada 5 em 5 estrelas

JT Hughes Shrewsbury…

"The staff at JT Hughes Shrewsbury Hyundai were good because they are always polite and efficient at what they do."

24 de agosto de 2023
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Resposta da JT Hughes Group

Hi Kevin, many thanks for your 5 star rating. Its great to hear that you found the team to be very polite and efficient.

Classificada 5 em 5 estrelas

My car was due an MOT.Although it…

My car was due an MOT.Although it passed J T Hughes advised some attention was needed.They gave me a price and i will book the car in for this work.

16 de agosto de 2023
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Resposta da JT Hughes Group

Hi Mr Horton, Many thanks for your 5 star rating for JT Hughes Newtown. Its great to hear you found the team to be efficient.

Classificada 5 em 5 estrelas

It was a relaxed and pleasant purchase…

It was a relaxed and pleasant purchase at J. T. Hughes, Honda, Shrewsbury. The sales person was a pleasant young lady, Shannon Hunter who was helpful, informative and very professional throughout without ever resorting to sales waffle.

11 de agosto de 2023
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logótipo da JT Hughes Group

Resposta da JT Hughes Group

Thank you for your 5 star rating for JT Hughes Shrewsbury Honda. Its great to hear that Shannon made your sales experience very enjoyable and she was professional and efficient. She will be delighted with your very kind words.

Classificada 4 em 5 estrelas

quick and easy

I enquired online... received a call off salesman Paul within minutes... told him what I was after and within hours he found me what I wanted... had a test drive the next day and purchased. pleasant transaction and good communication all the way through.

9 de agosto de 2023
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Resposta da JT Hughes Group

Hi Mr Snow, Many thanks for your recommendation for JT Hughes Shrewsbury Hyundai sales department. Its great to hear that Paul delivered a good standard of customer service to you.

Classificada 1 em 5 estrelas

After spending to have new disc’s pad’s…

After spending to have new disc’s pad’s a brake inspection and service I was disappointed that the brakes started failing within 248 miles due to seal leaking in a rear calliper when the car was returned to them to be repaired I further had to pay for an exchange calliper which was fair enough but having to pay the labour to fit what was essentially a mistake on their part was again disappointing,I have spoken to a number of mechanics who have checked out the photos of the calliper and all came to the same conclusion that the piston was not inspected and cleaned properly before the piston was wound in , once again disappointing from a main dealer having used them for many years I expected better

20 de julho de 2023
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Resposta da JT Hughes Group

Hi Mr Fish
I am sorry to hear of your dissatisfaction. A member of our management team will be in touch with you very shortly to discuss your experience in more detail. We do value all feedback as we are constantly working hard to improve our services.

Classificada 5 em 5 estrelas

Short notice repair

Sophie fitted my car in at short notice, due to a puncture. I only had a new front tyre in March 2023, and the prognosis wasn't good with a bolt going through my tyre causing the puncture. The mechanic took his time and managed to repair the puncture, so a lot of cost was saved. Many Thanks for a first class service 👍

1 de agosto de 2023
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Resposta da JT Hughes Group

Hi Steve, Thank you for your 5 star rating for JT Hughes Shrewsbury Honda's service team. Its great to hear that the team delivered a 1st class service to you. They will be delighted with your kind words.

Classificada 5 em 5 estrelas

The staff are all friendly and helpful

The staff are all friendly and helpful. The waiting area is very clean and comfortable. Even there there is a screen on, telling the customers' progress shown. Impressed!

4 de agosto de 2023
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Resposta da JT Hughes Group

Hi Chieko, Many thanks for your recommendation. Its nice to hear that you found our showroom to be very welcoming and comfortable. We look forward to seeing you at your next visit.

Classificada 5 em 5 estrelas

I'd recommend JT Hughes Newtown Kia to…

I'd recommend JT Hughes Newtown Kia to a friend because the description of the vehicle online exactly matched what was delivered. I also felt very confident in ordering the vehicle online and unseen. A very professional dealership "

7 de agosto de 2023
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Resposta da JT Hughes Group

Thank you for sharing your positive experience of purchasing your vehicle online. At JT Hughes we take great pride in delivering a high standard of service to our customers. Please do not hesitate to contact us if we can be of any further assistance to you.

Classificada 5 em 5 estrelas

The Sevice Team were friendly and…

The Sevice Team were friendly and knowledgeable. My Hyundai was processed quickly , the reception area where I waited was comfortable and well equipped.
The cost was reasonable.
Will come back to JT Hughes in the future.

26 de julho de 2023
Opinião espontânea
logótipo da JT Hughes Group

Resposta da JT Hughes Group

Hi Jack, Many thanks for your 5 star rating for JT Hughes Shrewsbury Hyundai's service department. Its nice to hear you found the team to be very efficient. We look forward to seeing you at your next visit.

Classificada 5 em 5 estrelas

We bought a Honda CRV from Hughes and…

We bought a Honda CRV from Hughes and we are delighted with it.
The sales team, all of them, especially Daniel went over and above to help us. Excellent customer service from all at Shrewsbury Hughes.
Our other Honda is always serviced by them and again they are outstanding.
We would definitely recommend this company.

20 de julho de 2023
Opinião espontânea
logótipo da JT Hughes Group

Resposta da JT Hughes Group

Many thanks for your 5 star rating for JT Hughes Shrewsbury Honda. Its lovely to hear that Dan delivered a very high standard of customer service to you. The entire team will be delighted with your kind words. Thanks again.

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