I would strongly advise others to think carefully before using this company. Our experience started with waiting over two hours just to collect the vehicle. Things only got worse from the... Ver mais

Localização
Alterar localização2 Drovers Road, EH52 5ND Broxburn, East Mains Industrial Estate, GB
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Leia as opiniões dos outros
The motor home I was given was not what I had ordered. Several things were broken: Toilet leaking into main dining area; TV not work: Leisure battery not work on Fridge/Freezer: Broken blinds: Sat Na... Ver mais
We had a great trip with a just go motorhome. The van we got was in a good condition, and no complaints about equipment. The pickup process was a bit delayed due to a queue, the return was extremely f... Ver mais
Enjoyable hire no mechanical issues with van, staff friendly and minimum fuss can be busy on pickup and drop off. We found van wasnt as equipped as mentioned so would value more attention but in f... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
From cosy couple getaways to family adventures, Just go has a motorhome to suit every occasion. We pride ourselves on delivering new and modern motorhomes for hire with all layouts designed to offer comfort & style for everyday living. Easily accessible via major airports, our hire teams located in Edinburgh, Scotland and Toddington, Bedfordshire are specialists in delivering a first-rate customer experience every time. With packages tailored to individual requirements, we provide an all-encompassing service for all your motorhoming needs. Covering travel in the UK, Ireland and Europe, the freedom to explore and discover is entirely at your fingertips!
Informações de contacto
2 Drovers Road, EH52 5ND, Broxburn, East Mains Industrial Estate, Reino Unido
- 01315601230
Premium Motorhomes for Hire
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Great service, great motorhome
We hired from JustGo for 8 nights and received a van that was only 4 months old for our trip. The staff were all very friendly and knowledgeable and the van itself was very comfortable. We had a minor issue with a broken fixture, but there were no quibbles when we returned the vehicle, the company accepted that it was a maintenance issue.
I like that by hiring rather than buying I can choose the vehicle that fits the trip and would definitely use this company again.

Resposta da Just go Motorhomes - Edinburgh
We were let down by another hire…
We were let down by another hire company on the day our holiday started. We called Just Go on the off chance they could help. They couldn’t have been more helpful and within hours we were able to start our travels.
Excellent service from all the team, friendly and professional. 5 stars from me, and i rarely write reviews.

Resposta da Just go Motorhomes - Edinburgh
Mi experiencia fue mala
Mi experiencia fue mala. La camper era nueva y el segundo día no funcionaba ni la calefacción ni el sistema eléctrico.
Aformtunadamente tras la entrega me compensaron con 200e, pero me parece insuficiente por lo mal que lo pasamos.
Felicitar al chico que nos atendió en la sede que fue muy amable, eso sí.

Resposta da Just go Motorhomes - Edinburgh
Friendly service and good price
Seamless process. Friendly staff. Good price for early booking. Couple of small issues with van but nothing major and was resolved. Would use again.

Resposta da Just go Motorhomes - Edinburgh
No checks on windows prior to booking…
No checks on windows prior to booking out. Customers need to make sure they check ALL windows function properly.
No support. Support line sticker covered up on the dashboard by a post it note giving dimensions of motorhome.
Check toilet works and no leaks in plumbing!!
If two people book, go extra mile and book 5 bed as 4 bed is cramped!
Don’t let them take your deposit from you without a fight!

Resposta da Just go Motorhomes - Edinburgh
Machrihanish and Machrie golf trip
Motorhome was brilliant. Great size, easy to drive, well equipped and made our trip as enjoyable as possible.

Resposta da Just go Motorhomes - Edinburgh
There was no tea towel provided.
There was no tea towel provided.
No guide in the van about the facilities
No guide on where to regas the bottle

Resposta da Just go Motorhomes - Edinburgh
Good experience.
Smooth collection and return process. Staff were lovely. The van was new, clean and we had no problems.
We had booked for 10 days along with the package for essentials. The package was a bit frugal, 2 knives, 2 plates etc. Would've been nice to have a couple of extra. Also only 1 towel each, no hand towel and only 1 tea towel. Perhaps some basic cleaning products? just 1 brush so difficult to keep van clean, especially in bad weather.
We enjoyed the experience and would recommend Just go.

Resposta da Just go Motorhomes - Edinburgh

Resposta da Just go Motorhomes - Edinburgh
Great experience - Friendly staff
Really good experience as a firts time motorhome-renter. Friendly staff and a thorough introduction to the vehicle. 2 minor issues: I had booked an extra large motorhome (6 bed to 4 adults) to make sure there was enough room, and booked pacage with bed linnen. Unfortunately the linnen was double linnen which didn't work great when wanting to sleep 2+1+1. Had to buy a sleeping bag on the road. Also: had an electrical issue with the vehicle, and had to contact technical staff. Unfortunately they are only on call 9-5 and the issue could perhaps be solved only when pluged in at a campsite, and as we were on a tight schedule, we left campsites in the early morning and only returned to a new campsite in the evening. We decided to "live with it" (heater in the main cabin didn't work when driving, so people in the back were cold). These issues however would not prevent us from using Just Go next time renting a motorhome.

Resposta da Just go Motorhomes - Edinburgh
Amazing holiday in Scotland…
We had an amazing holiday in Scotland hiring a motorhome from Just go. It was all pretty straight forward from booking to collection and returning. Lovely to be able to explore whilst touring around.

Resposta da Just go Motorhomes - Edinburgh
Lauren was a complete gem and provided…
Lauren was a complete gem and provided top class service. In fact everybody was friendly at the station. Very happy customers. :)
Sandi and Julia Hodzic

Resposta da Just go Motorhomes - Edinburgh
Motorhome itself was physically fine
Motorhome itself was physically fine. Predictably, on the narrow West of Scotland roads we had our wing mirror clipped. Justgo charged £550 in parts alone for this wing mirror which cost £330 through Fiat. Labour and charges were then added on top. Asked justgo to contact me before charging my card and they did not. 1 work days warning of payment being taken. Outrageous.

Resposta da Just go Motorhomes - Edinburgh
Everything was perfect
Everything was perfect.
The staff is incredibly nice. Quick check in and check out :)
We will be booking there again.

Resposta da Just go Motorhomes - Edinburgh
Hired a motorhome for the first time
Hired a motorhome for the first time, and all i can say is wow i was very impressed, Not only with how nice the motorhome was and how easy it is to use, but all the extras that come with it, The staff were great from start to finish they put me at ease as i have never driving a motorhome before, they are very knowledgeable. I can say that i will be booking again, Thank you Just go

Resposta da Just go Motorhomes - Edinburgh
Motor Home experience
A fantastic experience all round staff very helpful and friendly. Thanks for everything.

Resposta da Just go Motorhomes - Edinburgh
Great experience
Great experience, five days touring round the highlands of Scotland. Motorhome was fantastic, customer service at Justgo Edinburgh depot was great. Thanks - we will be back!

Resposta da Just go Motorhomes - Edinburgh
We just had a massive mess when we…
We just had a massive mess when we booked with lux motorhomes that has went bust. We called justgo the day before and they got us exactly what we needed quickly. The car was clean and they showed us how everything worked no matter how many times we asked

Resposta da Just go Motorhomes - Edinburgh
Fantastic from start to finish
Fantastic from start to finish
Scotland did not disappoint and neither did just Go

Resposta da Just go Motorhomes - Edinburgh
Pas de remboursement après defaillance du camping-car
Nous avons eu un problème de direction assistée la veille du retour du camping-car. Nous avons contacté l'assistance qui nous a envoyé un technicien qui nous a dit que c'est un problème récurrent sur les camping-car Fiat recents, que nous pouvions prendre un taxi pour aller manger et qu'ils nous contacteraient pour nous ramener à Édimbourg le lendemain. Le soir arrivant nous n'avions toujours pas de solution pour rentrer à Édimbourg et nous avons donc dû conduire le camping-car avec la direction assistée défaillante de Perth à Édimbourg.
Plus de 2 mois plus tard et 4 emails envoyés à l'assistance, les frais de taxis ne nous ont toujours pas été remboursés.
Edit: Comme mentionné, je suis en contact avec un de vos agents. J'ai déjà envoyé 4 mails. Mon numéro de dossier est le DWM420066-1

Resposta da Just go Motorhomes - Edinburgh
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