I would like to thank Craig and Dylan for their professionalism and excellent support with my Policy. Things are always easier when you have such friendly, professional and helpful people on the... Ver mais
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Leia as opiniões dos outros
I find the site particularly difficult to navigate and ALWAYS end up having to speak to an advisor. If you are renewing a policy you can no longer pay over the phone so I go to "renew" but it never w... Ver mais
Q: How do you rate an insurance company once you get past the quote? A: By having to make a claim. I'm giving 1 star review because 10 weeks later, despite being appointed a loss adjuster (app... Ver mais
Craig was extremely helpful as I was slightly panicked because my renewal was late due to a misunderstanding on my part. He guided me carefully through the process during our phone call and made every... Ver mais
Informações sobre a empresa
Sobre Just Landlords
Escrito pela empresa
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Just Landlords
Escrito pela empresa

- Just Landlords is a specialist insurance provider for residential homes that are tenanted, unoccupied, or used as holiday homes or second homes. We also provide rent guarantee insurance for landlords.
- We have been providing property insurance since 1998, and in 2019 we became part of the Arthur J Gallagher & Co. Group of companies. These days, landlords can choose from many different landlord insurance providers, each promising to get them the best deal. However, at Just Landlords, we believe that saving money on your landlord insurance is only beneficial if you also have a policy that fully protects you and your business. We provide landlord insurance that is competitively priced and provides cover that most other providers simply do not want to offer. Don't just take our word for it, have a read of the extensive cover we provide and compare it with your existing policy. We feel confident that you will be surprised to see how much more cover our policy offers and that we really do provide real peace of mind. Regardless of the size of your property portfolio, location or property type, we provide a landlord insurance policy that will suit you.
Informações de contacto
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde em 14 horas
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Many thanks to Arthur who helps me…
Many thanks to Arthur who helped me unravel a rather complicated package of policies (cancellation of parts, and renewals, then guidance for next steps) very helpful.
Very happy with the level of service, website, and products.

Resposta da Just Landlords
Last minute changes dealt with efficiently
Phoned JL to make a last minute change to the policy, Arthur dealt with it immediately by phone and followed up with an email with all the information - and the property is now covered differently in two days' time. Helpful, clear and efficient. Thanks!

Resposta da Just Landlords
Totally inconsistent approach
Totally inconsistent – they said that due to underwriting criteria change they could not renew the landlord insurance on my UK property because I lived abroad, whilst they had no problems in renewing the landlord policy on my other UK property with them knowing that I lived abroad….

Resposta da Just Landlords
I hope any claims experience will be…
I hope any claims experience will be better than the signing up experience. I went all through the process to payment and you INSISTED I fill in the box to say what relationship I was to the insured! I am the insured, but nothing would work (and your so-called "LIVE CHAT" that is unmanned and therefore not live also availed me nothing) until I put in the word "wife"! Why do I have to call myself someone's wife? I am the insured! Bonkers.

Resposta da Just Landlords
Phoned to enquire about insurance for…
Phoned to enquire about insurance for my rental property. The person I spoke to was really helpful and informative. Thank you.

Resposta da Just Landlords
Good, but slipping a bit.
Have used Just Landlords for many years. It's still good value for money, but quality has slipped since the takeover by Gallagher. You can no longer renew a policy over the phone (why ever not??), and the website needs redesigning: there is no prominent "Pay now" button. Also, the address for the property you're renewing does not appear on the first page; you have to hunt for it – a bit annoying if you have more than one property.

Resposta da Just Landlords
thought I'd avoided this lot
thought I'd avoided this lot, but no, I give up and will continue to search for 'cheaper' quotes. This lot replaced rentguard which charged £100/year since 2007 then upped the pricing to 250, so i fell into this lot. still looking...............

Resposta da Just Landlords
Excellent
Excellent helpful staff. Easy to pay. Fast responses. Happy to deal with your company.

Resposta da Just Landlords

Resposta da Just Landlords
Best price for insurance
I searched for new insurance, Just Landlords were way ahead of the competition for price. Well done!

Resposta da Just Landlords
NOTHING AUTO-POPULATED ON THE WEB SITE
NOTHING AUTO-POPULATED ON THE WEB SITE. CHOCOLATE TEA-POT.

Resposta da Just Landlords
Excellent
I normally change insurance providers every year because they increase prices considerably for renewals. Just Landlords also increased the price but only in line with inflation. I highly recommend using this company.

Resposta da Just Landlords
10+ years of cost effective insurance cover
I’ve been using JustLandlords for landlord insurance for over 10 years. They continue to offer excellent value in comparison with other providers and easy to use website.

Resposta da Just Landlords

Resposta da Just Landlords
Landlord Insurance
I have had Insurance with Just Landlords for several years now. They are always super efficient and friendly to deal with. I searched around this year but they are still very competitive so I have decided to stay with them.
Toni is always a pleasure to deal with.
Thank you for making it easy.

Resposta da Just Landlords
Good value but are not great with…
Good value but are not great with replying to emails.

Resposta da Just Landlords
Good, but two minor grumbles
The Just Landlords renewal process is very mechanical and seems secure. However, I have two points to raise:
1. Given that you encourage policyholders to renew policies via your website, would it not be more logical to have a section on the website entitled "Renew a policy", which concludes with a "policy renewed" message, rather than having to go through the rather vague "Make a payment" option.
2. While being very modern, using grey text on a grey background, it would be far clearer (to even those with perfect eyesight, I imagine), if black text on a white background were to be used.
Thank you
Easy payment process
Just paid for my renewal online, so easy to do, took less than 5 minutes. Will definitely use this again.
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